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Adobe Stock
by Adobe
by Adobe
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Adobe
by Adobe
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
Yes, Adobe Stock software can be customized to fit specific business needs. Here are several data points that illustrate the customization capabilities:
1. Adobe Stock API:
- The Adobe Stock API allows for extensive customization by providing programmatic access to Adobe Stock content. Organizations can integrate this API into their applications and processes to search for, retrieve, and license Adobe Stock assets such as photos, videos, and vector files.
- The API supports various search parameters, including keywords, models, contributors, series, and categories. It also allows for sorting, filtering, and pagination of search results, making it highly customizable for different business requirements.
- The API can be used to license assets, check licensing status, and retrieve a history of past purchases, which can be tailored to fit specific business workflows.
2. Enterprise Customization:
- Adobe Stock for enterprise offers features that allow administrators to manage and customize the usage of Adobe Stock within their organization. This includes assigning licenses, creating and editing product profiles, defining download limits, and configuring various options for product profiles.
- Administrators can monitor the consumption of Adobe Stock assets and download reports, which helps in customizing and managing the asset usage according to business needs.
3. Integration with Creative Cloud:
- Adobe Stock is natively integrated with Adobe Creative Cloud applications, allowing users to access and manage stock assets directly within their favorite design tools like Photoshop, Illustrator, InDesign, and Premiere Pro. This integration streamlines workflows and can be customized to fit the specific needs of creative teams.
- Creative Cloud Libraries can be used to organize and share Adobe Stock assets across teams, ensuring consistency and efficiency in asset management.
4. Customization of Templates:
- Adobe Stock provides customizable templates for various design needs. Users can search for and customize presentation templates, poster templates, and social media templates using Adobe Creative Cloud applications. This allows businesses to create branded materials quickly and efficiently.
5. Localization and Display Preferences:
- The Adobe Stock API supports localization, allowing businesses to customize the search and display of assets based on language and regional preferences.
- Users can define thumbnail sizes, sorting and filtering capabilities, and the types of assets to return, such as photos, videos, or premium content, to fit their specific needs.
6. Print on Demand and Retail:
- Adobe Stock can be integrated into print-on-demand and retail applications, allowing businesses to license and use stock assets for creating printed goods or mass-produced items. This customization is particularly useful for businesses that need to manage and license large volumes of assets efficiently[20].
7. Digital Asset Management (DAM):
- Adobe Stock can be integrated into Digital Asset Management (DAM) systems, allowing businesses to manage all their digital assets in one centralized location. This integration can be customized to fit the specific needs of the organization, such as categorizing and making assets searchable within the DAM[20].
These data points demonstrate that Adobe Stock software offers a high degree of customization to meet the specific needs of different businesses, whether through API integration, enterprise management features, or creative workflow enhancements.
Here are the key points supporting this:
1. The Adobe Stock pricing pages clearly lay out the subscription plans and credit pack options without mentioning any extra fees for setup, maintenance or support.
2. In the FAQ section , it states "If you exceed your subscription entitlement for the month, you are prompted to purchase an on-demand "overage" license. Your overage license cost is a discounted rate based on your subscription plan." This implies there are no additional fees beyond the subscription/overage license costs.
3. A user question on the Adobe community forum asks "Question [any additional fees with adobe stock apart from the plan you purchase]?" and the Adobe staff response confirms "Short answer: No, there will be no additional costs if you stay in the limits of your subscription."
4. The Adobe terms of use state "Adobe will not make changes that have the effect of imposing additional fees or charges without providing additional notice."
5. For enterprise/team plans, the costs are negotiated through agreements, but there is no mention of required setup, maintenance or support fees in the information provided [18].
Adobe Stock offers a variety of training and support options to help new users get started and make the most of the platform. Here are the key resources available:
Training Resources
1. Tutorials:
- Adobe Stock provides a comprehensive range of tutorials, from beginner to advanced levels, to help users learn how to effectively use the platform. These tutorials cover various topics, including how to search for and license assets, integrate Adobe Stock with Creative Cloud apps, and use specific features like visual search and aesthetic filters.
- Tutorials are available in different formats, including video tutorials, hands-on projects, and step-by-step guides.
2. Training Courses:
- There are several third-party training courses available, such as those offered by Dooey, TOIT Training, and Gemsbok Academy. These courses are designed to teach users how to access and utilize Adobe Stock's vast collection of assets. They cater to all skill levels and cover topics like licensing, using assets in creative projects, and best practices for contributing content.
3. User Guides:
- Adobe Stock provides detailed user guides that offer quick answers and step-by-step instructions on various aspects of using the platform. These guides cover topics such as account setup, searching for assets, licensing, and integrating Adobe Stock with Creative Cloud apps.
Support Options
1. Help Center:
- The Adobe Stock Help Center offers a wealth of information, including FAQs, troubleshooting tips, and articles on common issues. Users can find answers to their questions and learn how to resolve problems they may encounter while using Adobe Stock.
2. Community Forums:
- Adobe Stock has an active community forum where users can ask questions, share tips, and get help from other users and Adobe experts. This is a valuable resource for new users looking to learn from the experiences of others[20].
3. Customer Support:
- Adobe provides various customer support options, including phone and chat support. For Adobe Stock, users can access phone and chat support for account and payment issues, downloading and installing, serial numbers and activation, and how-to's and troubleshooting. Support is available for both individual and team plans[20].
- For enterprise users, Adobe offers additional support options, including expert sessions for product how-to's and administration and deployment support for team admins[20].
4. Contributor Support:
- Adobe Stock also offers specific support for contributors, including a Contributor User Guide, tutorials, and a dedicated support team to help with account management, content requirements, and the review process[8].
These training and support resources ensure that new users can quickly get up to speed with Adobe Stock and effectively utilize its features for their creative projects.
Adobe implements a variety of security measures to protect user data, as detailed in their privacy policies and related documents. Here are the key security measures in place:
Data Encryption and Protection
1. Encryption:
- Adobe uses encryption to protect data both in transit and at rest. This includes the use of SSL/TLS for data transmitted over the internet and encryption protocols for data stored on their servers[8].
2. Data Security Practices:
- Adobe employs robust data security practices to safeguard personal information. This includes the use of firewalls, intrusion detection systems, and other security technologies to prevent unauthorized access to their systems[8].
Access Controls
1. Access Management:
- Adobe restricts access to personal information to employees, contractors, and agents who need to know that information in order to process it on Adobe's behalf. These individuals are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations[8].
2. Authentication:
- Adobe requires users to authenticate their identity before accessing certain services. This includes the use of Adobe IDs and multi-factor authentication (MFA) for enhanced security[8].
Monitoring and Incident Response
1. Monitoring:
- Adobe continuously monitors their systems for potential vulnerabilities and attacks. They use advanced security technologies to detect and respond to threats in real-time[8].
2. Incident Response:
- Adobe has a dedicated incident response team that is trained to handle security incidents. This team follows a structured process to investigate and mitigate any security breaches, ensuring that any impact on users is minimized[8].
Compliance and Certifications
1. Compliance:
- Adobe complies with various international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). They also adhere to industry standards and best practices for data security[8].
2. Certifications:
- Adobe maintains several security certifications, such as ISO/IEC 27001, which demonstrates their commitment to maintaining a high standard of information security management[8].
Data Retention and Disposal
1. Data Retention:
- Adobe retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements[8].
2. Data Disposal:
- When personal information is no longer needed, Adobe ensures that it is securely deleted or anonymized to prevent unauthorized access or use[8].
These measures collectively ensure that Adobe takes a comprehensive approach to protecting user data, addressing various aspects of data security from encryption and access controls to monitoring, compliance, and data retention.
Adobe Stock releases updates regularly, and these updates are managed through a structured process that ensures the platform remains current and functional. Here are the key points regarding the frequency and management of Adobe Stock updates:
Frequency of Updates
1. Creative Cloud Updates:
- Adobe Creative Cloud applications, which include Adobe Stock, are updated approximately every quarter. These updates often include new features, bug fixes, and support for new file formats.
- The Creative Cloud desktop app itself, which manages updates for all Adobe applications, is updated more frequently than individual applications. This is because it needs to support a wide range of Adobe products and services.
2. Adobe Stock Specific Updates:
- While there is no specific frequency mentioned for Adobe Stock updates alone, it is integrated into the broader Creative Cloud ecosystem, which follows the quarterly update cycle. This means that any updates to Adobe Stock would typically coincide with the Creative Cloud updates.
Management of Updates
1. Automatic and Manual Updates:
- Users can choose to enable automatic updates for their Adobe applications, including Adobe Stock, through the Creative Cloud desktop app. This ensures that they always have the latest features and security updates without manual intervention.
- For those who prefer to manage updates manually, the Creative Cloud desktop app provides notifications when updates are available, and users can choose when to install them.
2. Release Notes and Documentation:
- Adobe provides detailed release notes for each update, which include information on new features, bug fixes, and any changes to the software. These release notes are accessible through the Adobe Help Center and the Creative Cloud desktop app.
- Users can also find step-by-step instructions and tutorials on how to manage updates and use new features on the Adobe website and through various support channels[8].
3. Enterprise Management:
- For enterprise users, system administrators can manage updates and licenses through the Adobe Admin Console. This allows for centralized control over which updates are deployed and when, ensuring that updates do not disrupt business operations.
- Enterprise administrators can also configure update settings to align with their organization's IT policies and schedules.
4. Support and Troubleshooting:
- Adobe offers extensive support resources, including community forums, help articles, and customer support, to assist users with any issues related to updates. This ensures that any problems encountered during the update process can be quickly resolved[8].
Adobe Stock's policy on data ownership and portability is outlined in various documents and terms of use. Here are the key points:
Data Ownership
1. Ownership of Stock Assets:
- Adobe and its licensors retain all rights, title, and interest in and to the Stock Assets. Users are granted a license to use the assets, but ownership of the assets remains with Adobe and its licensors.
- Users cannot claim ownership of the Stock Assets, and the use of these assets is governed by the terms of the license agreement. This includes restrictions on modifying, distributing, or using the assets in ways not explicitly permitted by the license.
2. Customer Data:
- Customers own or must ensure they have a valid license to the Customer Data they import into Adobe Stock. Adobe is granted a non-exclusive, worldwide, royalty-free license to use, copy, transmit, sub-license, index, store, and display Customer Data to the extent necessary to perform its obligations under the agreement.
- Adobe may also use anonymous information derived from Customer Data for various purposes, including improving services and generating insights.
Data Portability
1. Right to Data Portability:
- Adobe provides users with the right to data portability, allowing them to request a copy of their personal data in a format that can be easily transferred to another service. This is in line with data protection regulations such as GDPR[8].
- Users can access, edit, delete, and export their personal information and content from Adobe services at any time.
2. APIs and Tools for Data Portability:
- Adobe Experience Manager (AEM) includes APIs and procedures that allow customers to handle data protection and privacy requests, including data portability. These tools enable customers to export user-generated content and other data as required by privacy regulations.
- Adobe provides documentation and support for using these APIs to facilitate data portability and compliance with data protection laws.
3. Compliance with Privacy Regulations:
- Adobe complies with various international data protection regulations, including GDPR and CCPA, which mandate the right to data portability. This ensures that users can transfer their data to other services or request a copy of their data[8].
Adobe Stock offers flexible options for scaling up or down the number of assets available to an organization based on changing needs. Here are the key details on scaling Adobe Stock usage:
1. Subscription Plans for Teams:
- Organizations can purchase Adobe Stock subscription plans for their teams, with options ranging from 10 assets per month to 750 assets per month [18].
- Team administrators have the ability to add or remove Adobe Stock subscriptions as needed to meet their team's changing monthly usage requirements .
- This allows teams to easily scale up or down the number of available assets by adjusting the number of subscriptions based on project demands.
2. Enterprise Plans:
- For larger organizations, Adobe offers Adobe Stock for enterprise through negotiated Enterprise Term Licensing Agreements (ETLAs) .
- These custom enterprise agreements allow organizations to define product profiles with specific download quotas (number of credits) that can be adjusted over time .
- Administrators can create/edit these product profiles to increase or decrease the pooled quota of credits available to users, enabling scaling of asset access as per requirements .
3. Credit Packs:
- Both individuals and enterprise customers can purchase credit packs to supplement their subscriptions or agreements when additional assets are required .
- Credit packs provide flexibility to license premium assets like videos, premium images, extended licenses etc. on-demand as needed .
- Organizations can purchase more credit packs to scale up asset access temporarily during high-demand periods.
4. Rollover Licenses:
- For smaller individual and team subscription plans (3, 10, 40 assets per month), unused licenses can roll over to the next month up to a specified limit, providing a buffer for varying needs .
Adobe Stock has specific terms and conditions for contract renewal and cancellation, which are detailed in their various documents and support pages. Here are the key points:
Contract Renewal
1. Automatic Renewal:
- Adobe Stock subscriptions are typically set to auto-renew at the end of the subscription period. This applies to both monthly and annual plans[8].
- Users are notified before the renewal date, and the subscription will automatically renew unless the user cancels it before the renewal date[8].
2. Renewal Terms:
- The terms and pricing of the renewal are generally the same as the original subscription unless Adobe notifies the user of any changes. Users should review their subscription details regularly to stay informed about any updates[8].
Cancellation Terms
1. Cancellation Process:
- Users can cancel their Adobe Stock subscription by signing into their Adobe account, navigating to the "Plans" section, selecting "Manage plan," and then choosing "Cancel your plan"[8].
- During the cancellation process, users are prompted to provide a reason for cancellation and are given options to either keep, change, or proceed with the cancellation[8].
2. Cancellation Fees:
- For annual plans paid monthly, if a user cancels after the first 14 days, they are subject to an early termination fee, which is 50% of the remaining balance of the contract[8].
- For annual prepaid plans, no refund is available if the user cancels before the year ends[8].
- For month-to-month plans, users can cancel at any time without an early termination fee, but they will not receive a refund for the current billing month[8].
3. Refund Policy:
- Users who cancel within the first 14 days of their subscription are eligible for a full refund[8].
- After the 14-day period, no refunds are provided, but the service remains active until the end of the current billing cycle[8].
4. Impact of Cancellation:
- Upon cancellation, users lose access to any unused licenses or credits associated with their subscription[8].
- If the subscription is part of a Creative Cloud plan, cancelling Adobe Stock will also affect the overall Creative Cloud membership, potentially reducing access to other Adobe services and applications[8].
5. Special Offers and Downgrades:
- During the cancellation process, Adobe may offer special deals or discounts to retain the user. Users can also choose to downgrade to a cheaper plan to avoid the cancellation fee.
6. Enterprise and Team Plans:
- For enterprise and team plans, the terms of cancellation and renewal may be governed by the specific agreement between the business and Adobe. These plans often have more flexible terms and may include options for scaling up or down based on organizational needs.
Adobe Stock software meets the following key compliance standards and certifications:
1. General Data Protection Regulation (GDPR):
- Adobe has implemented processes and controls through the Adobe Common Controls Framework to ensure compliance with GDPR for protecting personal data [8].
- Adobe is certified under the Swiss-U.S. Privacy Shield framework and uses Standard Contractual Clauses for transferring data from the EU to the U.S. in compliance with GDPR [8].
2. ISO 27001 Certification:
- Adobe Creative Cloud, which includes Adobe Stock, is certified for ISO 27001, an international standard for information security management systems .
3. SOC 2 Certification:
- Adobe Creative Cloud services, including Adobe Stock, are SOC 2 certified, which covers security, availability, processing integrity, confidentiality, and privacy principles .
4. PCI DSS Compliance:
- Adobe Stock is compliant with the Payment Card Industry Data Security Standard (PCI DSS) as a merchant and service provider .
5. HIPAA Compliance:
- While not directly mentioned for Adobe Stock, Adobe offers HIPAA-ready solutions, indicating that Adobe Stock can be used in a HIPAA-compliant manner .
6. Accessibility Standards:
- Adobe Stock has been evaluated for accessibility conformance with WCAG 2.0 AA and Section 508 standards, as detailed in the Adobe Stock Accessibility Conformance Report .
Additionally, Adobe Stock inherits security controls and processes from the broader Adobe Common Controls Framework, which is designed to comply with various industry standards and regulations [8].
It's important to note that while Adobe Stock meets these compliance standards, the ultimate responsibility for ensuring compliance with legal obligations lies with the customer when using Adobe Stock for their specific needs .
By Adobe