Users praise Kahunas for consolidating multiple coaching functions—client management, training plans, progress tracking, and automated check-ins—into one easy-to-use platform, simplifying online personal training business operations.
The ability to create a branded coaching app listed in app stores is highlighted as a unique and valuable feature that boosts the professional image of coaches.
Customer support consistently receives high marks, with users especially appreciating the helpful, patient, and knowledgeable responses from the support team, notably staff members like Shear
Many users find the platform intuitive even for those less tech-savvy and appreciate the mental health awareness and customer-centric communication approach by Kahunas' team.
The platform's single pipeline for delivering services reduces the need for using multiple software, which many coaches see as a significant convenience.
Some users report that creating and adding workouts can be time-consuming and somewhat cumbersome, which detracts from the overall ease of use.
A lack of certain key features such as flexible scheduling options, auto-upgrade capabilities, and advanced nutrition tracking (e.g., meal building and saving) is noted by some coaches as limiting.
The web interface, in particular, can feel cluttered or non-intuitive, and some users experience minor glitches that slow workflow or cause data loss during client tracking
Video coaching features, such as clients being able to video themselves and send recordings for technique assessment, are missing but requested by coaches focused on detailed client feedback
