Name: Ninja Number
Brand: Ninja Number
SKU: 6316ffbc09fb84d1187f692b
Rating: 3.4 (36 reviews)

Overview of Ninja Number Software Company

Ninja Number is a virtual phone system designed to assist small business entrepreneurs by managing their phone calls and texts. It acts as a virtual assistant, reminding users of missed calls and texts, automatically answering common questions from customers, and transcribing messages.

Founding and Growth

Founders: Graham Taylor and Jay Reeder.
Founding Year: The company was co-founded by Taylor and Reeder in 2002.
Growth: The company has seen significant growth, particularly in its user base and market presence. It has been recognized for its innovative approach to business communication, which has helped it gain a strong foothold in the market.

Funding and Valuation

Recent Funding: NinjaOne, the parent company, secured $231.5 million in a Series C funding round led by ICONIQ Growth in February 2024.
Valuation: This funding round valued the company at approximately $1.9 billion

Product Offerings and Features

Virtual Phone System: Ninja Number offers a virtual phone system that allows users to manage business communications from their smartphones. Key features include:
- Linking up to 5 devices to a single number.
- Automated responses to common customer inquiries.
- Call and text reminders.
- Message transcription.
Pricing Plans: The company offers several pricing plans starting from $9.95, designed to scale with the growth of a business.

Acquisitions and Product Expansion

Acquisition by Moneypenny: In 2018, Ninja Number was acquired by Moneypenny, a company specializing in outsourced communication services. This acquisition aimed to expand Moneypenny’s services in the US market and enhance its virtual receptionist offerings.

Ninja Number AI and New Features

Recent Developments: Ninja Number continues to innovate by adding new features that enhance its virtual phone system capabilities. These include improved automation and integration with other business tools to streamline communication management.

Company Culture and Values

Customer-Centric Approach: Ninja Number emphasizes a customer-first philosophy, focusing on providing excellent customer service and support.
Innovation and Flexibility: The company values innovation, continuously improving its product offerings to meet the evolving needs of small business owners.
Employee Well-being: Both Ninja Number and its parent company, Moneypenny, prioritize looking after their employees and fostering a positive work environment.

User Base and Community

Target Audience: The primary users of Ninja Number are small business owners, entrepreneurs, and solopreneurs who need efficient management of their business communications.
Community Engagement: Ninja Number has a growing user community that benefits from its easy-to-use platform and robust support system. The company also engages with its users through various marketing and support initiatives to ensure they maximize the benefits of the service.

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