The implementation process for 15Five typically involves the following steps:
Onboarding and Setup: This includes configuring the platform, integrating with existing HRIS or productivity tools, and importing employee data.
Training: Admins and managers are trained on using the platform effectively.
Rollout: The software is introduced to employees, with ongoing support provided during the initial phase.
The time required for implementation varies depending on the organization's size and complexity but is generally described as quick and straightforward, often taking a few weeks.
Yes, 15Five offers customization options to align with specific business needs:
Custom Questionnaires: Companies can create tailored check-ins and performance review questions.
OKR Tracking: Goals can be customized to match organizational priorities.
Integration Options: 15Five integrates with various HRIS platforms (e.g., Workday, BambooHR) and productivity tools (e.g., Slack, Microsoft Teams) to fit into existing workflows.
15Five does not publicly list setup fees or additional costs for maintenance. However:
The pricing plans generally include support and updates.
15Five provides comprehensive training and support:
Onboarding Assistance: Guided setup for admins and managers.
Webinars and Tutorials: Access to online resources, including video tutorials and live webinars.
Customer Success Team: Dedicated support for enterprise customers.
15Five employs robust security measures:
Data Encryption: All data is encrypted in transit (TLS) and at rest (AES-256).
Access Controls: Role-based permissions ensure that sensitive data is accessible only to authorized users.
15Five regularly releases updates to improve functionality and add features. Updates are managed seamlessly through its cloud-based infrastructure, requiring no manual intervention from users.
Customers retain full ownership of their data on the 15Five platform. Data can be exported at any time using built-in tools, ensuring portability if an organization decides to switch platforms.
15Five allows organizations to scale their usage by adjusting licenses based on employee count. Pricing is typically calculated per user per month, so scaling up involves adding more licenses, while scaling down requires reducing them during contract renewal periods.
Contract terms depend on the agreement signed:
Contracts are typically annual, with automatic renewal unless canceled in advance (specific notice periods apply).
Cancellation policies may involve fees or restrictions if terminated before the end of the contract term.
For detailed terms, organizations must review their specific agreements with 15Five.
15Five adheres to key compliance standards:
GDPR Compliance: Ensures data protection for users in the European Union.
SOC 2 Certification: Demonstrates adherence to high standards of security, availability, processing integrity, confidentiality, and privacy.
These standards ensure that customer data is handled securely and responsibly.
15Five
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