
AI-Generated Summaries: Users appreciate the platform's ability to provide insightful summaries of follow-up conversations, which can offer fresh perspectives and save time.
Ease of Use: The platform is praised for its simplicity and user-friendly interface, making it accessible for users without extensive technical expertise
Engaging AI Conversations: Reviewers commend the AI's capability to engage respondents in conversational follow-ups, leading to more in-depth and meaningful feedback.
Limited Question Types: Some users have noted that the platform currently supports only a 5-point rating scale for questions, expressing a desire for a broader range of question types.
Customization Options: There is feedback suggesting that while the AI performs well in follow-up interactions, there is room for more flexibility in creating specific question templates tailored to different types of feedback.