Ninja Number
By Ninja Number
Ease of Use: Many users find Ninja Number easy to set up and use, with a user-friendly interface.
Functionality: The software is praised for its multiple options and features, including call recording, voicemail transcription, and text messaging capabilities
Value for Money: Several users mention that Ninja Number offers good value for its price, especially for small businesses and entrepreneurs.
Virtual Phone System: Users appreciate the ability to have a second phone number on their personal cellphone, allowing their business to follow them wherever they go
Message Management: The software is commended for its ability to record guest names and numbers, play messages from a computer, and alert users via email for calls or faxes.
Complexity: While the multiple options are appreciated by some, others find the system very complex and intricate, which can be challenging without proper guidance or a reference manual.
Customer Support: One of the most common complaints is about the lack of customer service, especially on weekends. Users report difficulties in getting help with software questions.
User Management: A few users reported difficulties in managing user access, particularly when removing and replacing access for assistants or team members
Spam Filtering: There were mentions of a desire for better filtering of telemarketing faxes, though users acknowledged this might be a challenging feature to implement
