BiT Dealership Software
By BiT Dealership Software, Inc
The software is recognized for its customization options, allowing users to tailor the system to fit their specific dealership needs.
Customers have noted improvements in their business operations since implementing BiT, citing better organization and efficiency in workflows.
The parts and service management features are praised for their effectiveness, particularly the automatic parts markup by vendor, which helps maximize profitability.
Many reviews highlight the excellent customer support, with users reporting quick and helpful responses from the support team whenever issues arise.
Users appreciate the ease of use, noting that the interface is intuitive and user-friendly, making it accessible even for those who are not tech-savvy.
Users have reported that report writing can be challenging and requires extensive training, which is often viewed as expensive and hard to access.
Canadian users have expressed frustration over the inability to auto-populate Canadian postal codes, which disrupts their workflow.
A significant drawback mentioned is the lack of invoice history tracking, which can lead to difficulties in resolving issues related to changes made in the system.
Some users find the billing structure problematic, as the cost per user can be expensive for smaller operations, making it difficult to utilize the system fully.
