Big Mouth Survey

Big Mouth Survey is a customer feedback solution that offers customizable survey kiosks designed for collecting real-time feedback across various industries. The platform features portable kiosks available in floor, shelf, and table configurations, equipped with interchangeable magnetic panels and on-screen branding capabilities. It provides advanced functionalities such as real-time dashboards, predictive analysis, customer journey mapping, and automated workflows. The system supports both online and offline feedback capture and offers unlimited surveys and questions. Big Mouth Survey includes a centralized dashboard for managing feedback across multiple locations, allowing businesses to view individual surveys, compare sites, and track performance against competitors using the BMS Score. Additional features include automated post-feedback workflows, participant photo capture, and integration capabilities with back-office systems. The platform also incorporates AI-powered tools for data analysis and visualization, enabling businesses to generate actionable insights and respond promptly to customer feedback, ultimately enhancing customer satisfaction and loyalty across sectors like retail, healthcare, hospitality, education, and events.