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Zoho Analytics
by Zoho
by Zoho
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Zoho
by Zoho
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
Zoho Analytics is a comprehensive self-service business intelligence (BI) and data analytics platform designed to help organizations gain valuable insights from their data. It empowers business users to connect, prepare, and analyze data from various sources, create stunning data visualizations, and discover hidden insights within minutes. At its core, Zoho Analytics offers an intuitive drag-and-drop interface that simplifies the process of data exploration and report creation. Users can effortlessly import data from a wide range of sources, including files, databases, cloud storage, and popular business applications. The platform supports over 50 pre-built connectors, enabling seamless integration with tools like Salesforce, Google Analytics, and QuickBooks, among others. Zoho Analytics provides powerful data preparation and management capabilities, allowing users to cleanse, transform, enrich, and catalog their data for effective analysis. This self-service data preparation module ensures that data is structured and ready for exploration, enabling users to derive meaningful insights without relying on IT or data specialists. Once the data is prepared, Zoho Analytics offers a suite of visual analysis tools, including charts, pivot tables, summary views, and tabular views. Users can create insightful and interactive reports and dashboards using a wide variety of visualization options, making it easier to identify patterns, trends, and outliers within the data. Augmented with artificial intelligence (AI) and machine learning (ML) capabilities, Zoho Analytics takes data analysis to the next level. The platform's smart AI assistant, Zia, allows users to ask questions in natural language and receive intelligent answers in the form of reports and visualizations. Additionally, Zia Insights provides automated insights through textual narration, helping users interpret data more effectively. Zoho Analytics also offers advanced analytical features such as predictive analysis, anomaly detection, and cluster analysis, enabling users to forecast future trends, identify anomalies, and segment data based on similarities. These capabilities empower organizations to make data-driven decisions and stay ahead of the competition. Collaboration and data storytelling are integral components of Zoho Analytics. Users can share reports and dashboards with team members, hold meaningful conversations around the data, and craft immersive presentations to communicate insights effectively. The platform also supports embedded analytics, allowing developers and system integrators to seamlessly integrate Zoho Analytics into their applications or create custom analytics portals. Zoho Analytics prioritizes security and governance, offering enterprise-grade security features and a robust governance framework. Users have granular control over data access, and the platform supports roles, data backup, and comprehensive logging for auditing purposes. With flexible deployment options, including cloud, on-premises, and public cloud deployments, Zoho Analytics caters to diverse organizational needs. Additionally, the platform's extensibility and elasticity allow for customization and integration with various technology stacks through a robust set of APIs and a partner-driven marketplace.
Zoho Analytics is a comprehensive business intelligence and data analytics solution that offers a competitive edge over competitors. Its seamless data integration allows users to consolidate data from various sources, enabling comprehensive analysis and reporting. The platform also provides powerful visual analysis tools, allowing users to create insightful reports and dashboards with a drag-and-drop interface. Zoho Analytics uses artificial intelligence and machine learning to enhance data analysis, with the AI assistant Zia providing intelligent answers in the form of reports and visualizations. The platform supports real-time reporting and data storytelling, allowing users to create engaging presentations and customized analytical portals. Zoho Analytics is known for its affordability and flexible pricing options, starting at $24 per month for up to two users. It is part of the larger Zoho ecosystem, which includes a suite of business applications, enhancing the platform's value proposition.
Seller
Zoho
Ad hoc Reporting
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitablity Analysis
Publishing/Sharing
Visual Analytics
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How is Zoho Analytics in terms of value for money?
for my 10000 people companyHow is Zoho Analytics in terms of ease of use?
for my 10000 people companyZoho Analytics has offices in several locations within the GCC (Gulf Cooperation Council) region. Specifically, Zoho has offices in:
1. United Arab Emirates (UAE):
- Dubai: Zoho has an office in Dubai, UAE, which serves as a significant hub for their operations in the Middle East.
2. Saudi Arabia:
- Jeddah: Zoho has an office in Jeddah, Saudi Arabia.
- Riyadh: Zoho also has an office in Riyadh, Saudi Arabia.
These offices support Zoho's operations and customer service in the GCC region, ensuring local data storage and compliance with regional data protection laws.
Zoho Analytics has a diverse range of customers in the Middle East, spanning various industries and sectors. Here are some notable customers and their use cases:
1. Walaa Plus: This company has significantly improved its customer support operations using Zoho Desk, reducing response times from 4-6 hours to just 10 minutes. The presence of Zoho's data centers in Saudi Arabia has enhanced data security and compliance with local regulations.
2. Badael, Al Musbah Group, Naizak, and Leejam: These companies are among the thousands of Saudi customers leveraging Zoho's suite of applications, including Zoho One, Zoho Books, Zoho CRM, Zoho Creator, and Workplace, to streamline their business operations and enhance productivity.
3. Minor Hotels: This hospitality group uses Zoho CRM, Zoho Expense, Zoho Campaigns, and Zoho Sign within the Zoho One suite to manage its sales processes and improve customer relationship management. They plan to expand the use of Zoho Analytics to enhance their reporting and dashboard capabilities.
4. Emirates Logistics India: Although based in India, this logistics company has operations in the Middle East and uses Zoho Creator to build custom applications for customer service, operations, sales, HR, compliance, and IT, significantly improving productivity and cost efficiency.
5. BOHECO: This company, which operates in the Middle East and Australia, uses Zoho Inventory to manage its warehouse operations, online orders, and inventory updates, ensuring efficient logistics and customer satisfaction.
6. Various SMEs: Through partnerships with local entities like Monsha’at in Saudi Arabia, Zoho is helping small and medium-sized enterprises (SMEs) adopt digital technologies and improve their business processes. This includes providing wallet credits for accessing Zoho's cloud-based applications and offering training and support to foster tech adoption.
These examples illustrate how Zoho Analytics and its suite of applications are being utilized by a wide array of businesses in the Middle East to enhance operational efficiency, improve customer service, and ensure compliance with local regulations.
Zoho Analytics Customers in the Middle East
Zoho Analytics serves a diverse range of customers in the Middle East, spanning various industries. Some notable customers include:
1. Emirates Logistics: A leading logistics and supply chain management company in the UAE.
2. Al Jazeera Media Network: A major media organization based in Qatar.
3. Saudi German Hospitals: A prominent healthcare provider in Saudi Arabia.
4. Qatar Airways: The state-owned flag carrier of Qatar.
5. Dubai Silicon Oasis Authority: A government-owned free zone in Dubai, UAE.
These organizations leverage Zoho Analytics for various purposes, including data integration, business intelligence, and advanced analytics to drive decision-making and operational efficiency.
Zoho Analytics Local Address
In the GCC region, Zoho Analytics has offices in the following locations:
1. United Arab Emirates (UAE):
- Dubai Office:
- Address: Building 9, Dubai Internet City, Dubai, UAE.
2. Saudi Arabia:
- Jeddah Office:
- Address: Not specifically listed, but Zoho has an office in Jeddah, Saudi Arabia.
- Riyadh Office:
- Address: Not specifically listed, but Zoho has an office in Riyadh, Saudi Arabia.
For precise addresses and further details, it is recommended to contact Zoho directly through their official website or customer support channels.
Yes, the Zoho Analytics platform is available in Arabic. The user interface of Zoho Analytics supports Arabic among other languages, allowing users to interact with the platform in their native language. This includes full right-to-left (RTL) support, which is essential for languages like Arabic. This feature ensures that users in the Middle East and other Arabic-speaking regions can use Zoho Analytics comfortably and efficiently.
Yes, Zoho Analytics extensively uses artificial intelligence (AI) capabilities through its AI assistant called Zia. Here are some key areas where Zoho Analytics leverages AI:
1. Conversational Analytics with Ask Zia
Zia is a conversational AI assistant integrated into Zoho Analytics. Users can ask questions to Zia in natural language, and she can understand the intent behind the questions to provide relevant insights, visualizations, and analysis from the data.
2. Automated Insights Generation
Zoho Analytics uses AI to automatically generate insights and narratives from the data in the form of easily understandable text summaries. This Zia Insights feature highlights important trends, outliers, and correlations present in the data.
3. Predictive Analytics
Zia provides AI-driven predictive analytics capabilities, allowing users to forecast future trends and scenarios based on historical data patterns.
4. Data Preparation with AI
The data preparation module in Zoho Analytics uses AI and machine learning to provide intelligent suggestions for data cleaning, transformation, modeling, and enrichment tasks.
5. AI-Powered Integrations
Zoho Analytics integrates with advanced AI technologies like OpenAI's ChatGPT to enable generative AI capabilities such as formula generation, SQL query creation, and finding external datasets.
6. Anomaly Detection
Zia can detect anomalies and deviations in data by analyzing patterns, enabling users to identify and address issues proactively[14].
Zoho Analytics leverages a variety of AI technologies to enhance its data analytics capabilities. Here are the key AI features and integrations used by Zoho Analytics:
Zia - Zoho's AI Assistant
1. Natural Language Processing (NLP): Zia, Zoho's AI assistant, uses NLP to allow users to ask questions in plain language and receive insights in the form of visualizations and reports. For example, users can ask "What was my sales last month?" and Zia will generate the relevant report.
2. Machine Learning (ML): Zia employs machine learning techniques to analyze data, identify patterns, and provide predictive analytics. This includes forecasting future trends based on historical data and running simulations to predict outcomes.
3. Automated Insights: Zia can generate automated insights and narratives from data visualizations, helping users quickly understand key trends and anomalies in their data.
Integration with OpenAI's ChatGPT
1. Generative AI: Zoho Analytics integrates with OpenAI's ChatGPT to enhance its AI capabilities. This integration allows users to perform tasks such as generating formulas, creating SQL queries, and finding public datasets by simply asking in natural language[18].
2. Synonym Suggestions: ChatGPT helps generate synonyms for data columns, improving the natural language processing capabilities of Zia and making it easier for users to interact with their data[18].
AI-Driven Data Preparation and Visualization
1. Data Preparation: AI assists in data preparation by automating the process of cleaning, transforming, and structuring data. This includes generating formulas, writing SQL queries, and blending data from various sources.
2. Auto-Generated Reports and Dashboards: AI can automatically create reports and dashboards based on the data, saving users time and effort in setting up visualizations.
Predictive Analytics and Forecasting
1. AI Forecasting: Zoho Analytics uses AI to forecast future trends and outcomes. This includes predicting sales, marketing ROI, and other key business metrics based on historical data.
2. What-If Analysis: AI enables what-if analysis, allowing users to simulate different scenarios and see the potential impact of various decisions on their business outcomes.
Mobile and Conversational AI
1. Mobile Integration: Zia is available on mobile devices, providing an immersive chat-like interface for users to access real-time insights and perform analytics on the go.
2. Conversational AI: Users can interact with Zia through text or voice commands, making it easy to fetch information, update records, and get insights without navigating through complex menus.
Zoho Analytics integrates several advanced AI technologies to enhance its data analytics capabilities. Here are the key AI technologies used in Zoho Analytics:
ChatGPT Integration
Zoho Analytics integrates OpenAI's ChatGPT, specifically leveraging the power of GPT-4. This integration allows users to perform various tasks using natural language processing (NLP), such as finding public datasets, creating formulas, generating SQL queries, and getting synonym suggestions for table column names. The integration of ChatGPT enhances the platform's generative AI capabilities, making it easier for users to interact with their data and derive insights quickly.
Zia - Zoho's AI Assistant
Zia, Zoho's proprietary AI assistant, is built on a combination of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) technologies. Zia provides several AI-driven features within Zoho Analytics, including:
- Conversational Analytics: Users can ask Zia questions in natural language and receive insights in the form of reports, charts, or narratives.
- Automated Insights: Zia generates automated insights and narratives from the data, highlighting important trends, outliers, and correlations.
- Predictive Analytics: Zia offers predictive analytics capabilities, allowing users to forecast future trends and scenarios based on historical data patterns[7].
- Data Preparation: Zia assists in data preparation by providing intelligent suggestions for data cleaning, transformation, and enrichment tasks.
AI-Powered Data Preparation and Management
Zoho Analytics includes AI and ML-powered data preparation tools through Zoho DataPrep. These tools help users cleanse, transform, and enrich their data, making it ready for analysis. Features include sentiment analysis, keyword extraction, language detection, and more.
AI Forecasting
Zoho Analytics supports AI forecasting models for predictive analytics. The platform automatically selects the most suitable model based on the data type, enabling users to predict future trends and perform what-if analysis[7].
AI-Driven Smart Insights
Zia provides smart suggestions and eliminates ambiguities and typos to create the best-suited visualizations based on the data. This feature helps users quickly generate meaningful insights and add them to their dashboards[14].
Integration with Other Zoho Applications
Zia's AI capabilities are integrated across various Zoho applications, including Zoho CRM, Zoho Desk, Zoho Books, and more. This integration allows for contextual interactions and insights, enhancing the overall user experience.
Zoho Analytics is primarily a self-service business intelligence and data analytics platform that offers a wide range of features for data integration, visualization, and analysis. It leverages AI and machine learning capabilities through its AI assistant, Zia, to provide advanced analytics, predictive insights, and natural language processing. However, based on the provided search results, Zoho Analytics does not specifically position itself as a Web 3.0 company.
Key Features of Zoho Analytics:
1. Data Integration: Supports data import from various sources, including files, cloud storage, and web URLs, and integrates with numerous business applications like Zoho CRM, Salesforce, and Google Analytics.
2. AI and ML Capabilities: Utilizes AI for conversational analytics, automated insights, predictive analytics, and anomaly detection through Zia, Zoho's AI assistant.
3. Visualization Tools: Offers a drag-and-drop interface for creating interactive reports and dashboards, with support for various chart types, pivot tables, and KPI widgets.
4. Collaboration and Sharing: Enables real-time collaboration, sharing of reports and dashboards, and embedding of analytics within websites and applications.
5. Security and Compliance: Ensures data security with encryption, role-based access controls, and compliance with standards like GDPR and HIPAA.
Web 3.0 Components:
Web 3.0, often referred to as the decentralized web, involves technologies like blockchain, decentralized applications (dApps), and smart contracts. The search results do not indicate that Zoho Analytics incorporates these Web 3.0 technologies. Instead, Zoho Analytics focuses on traditional and cloud-based data analytics, leveraging AI and machine learning for enhanced data insights.