Yungas
By Yungas Tecnologia
Centralization of franchise operations: Users appreciate that Yungas consolidates communication, financial performance, material distribution, and task management into one platform, reducing rework and loss of information.
Ease of use & intuitive interface: Many reviewers highlight that once the system is adopted, it becomes straightforward and efficient for daily franchise management.
Excellent customer support: Fast response times and proactive assistance from the Yungas team are frequently praised.
Compliance & auditing tools: Strong LGPD compliance and effective auditing/checklist features are valued by enterprise users.
Mobile access & real-time data: Users like the ability to access dashboards and reports on mobile devices with live updates.
High satisfaction ratings: Overall ratings hover around 4.8/5, with most reviewers recommending the platform for franchise networks.
Pricing concerns: Enterprise-level pricing (around R$2,500 per feature/month) is considered steep for smaller businesses or networks.
Learning curve: Some users mention that configuring complex modules can take time and requires training.
Limited integrations: A few reviewers note missing integrations with daily-use platforms like WhatsApp, which would improve communication centralization.
Minor UX issues: Requests for more reactive ticket forms, better community management tools, and refinements like easier downloads or recurring event duplication.
Slow adjustments during onboarding: Some users reported delays in implementing requested changes at the start of deployment.
