Yoactiv
By Tapiyoka Technologies Private Limited
The implementation of Yoactiv is designed to be quick, seamless, and fully supported by their onboarding team. While the exact timeline may vary depending on the size and complexity of the business, most studios can expect to be up and running within a few days to a couple of weeks. Here's a typical step-by-step breakdown:
Initial Consultation & Demo
Businesses start by booking a free demo with Yoactiv’s team to understand the platform’s capabilities and align them with their operational needs.
Requirement Gathering
The Yoactiv team works closely with the business to understand workflows, service offerings, staff roles, and client engagement strategies.
Account Setup & Configuration
Yoactiv configures the CRM, booking system, staff roles, and access controls based on the business type—whether it's a yoga studio, gym, or wellness center.
Data Migration
If the business is switching from another platform, Yoactiv offers seamless data migration, including client records, schedules, memberships, and payment history.
Customization & Module Activation
Advanced modules such as virtual training, loyalty programs, POS integration, and feedback systems are activated based on business needs.
Training & Onboarding
Staff receive hands-on training to use the platform effectively. Yoactiv provides documentation, live support, and onboarding assistance.
Go Live & Support
Once setup is complete, the business goes live. Yoactiv continues to offer support through chat, email, and account managers.
Yoactiv is highly customizable and designed to adapt to a wide range of fitness and wellness business models. Here are several data points that highlight its flexibility:
Industry-Specific Modules: Yoactiv offers tailored solutions for yoga studios, gyms, HIIT centers, dance studios, swimming academies, and sports clubs.
Open APIs: Yoactiv supports API integrations, allowing businesses to connect with third-party tools like accounting software, payment gateways, and marketing platforms
Yoactiv offers a flexible pricing structure with no hidden setup fees or lock-in periods. Every subscription plan includes:
There are optional add-ons that may incur additional costs depending on your business needs:
Pricing for these add-ons is available upon request, and Yoactiv offers monthly plans for businesses with 15+ locations and annual plans for others.
Yoactiv provides comprehensive onboarding and training tailored to different roles within a fitness or wellness business. Their structured certification program includes:
Level 2 Training for Managers & Business Owners
Includes service setup, staff management, inventory control, reporting, and dashboard usage.
In addition to certification, Yoactiv offers:
Yoactiv employs a range of data security protocols to ensure user privacy and system integrity:
Yoactiv complies with standard privacy policies and ensures that users retain full ownership of their data.
Yoactiv follows a continuous improvement model, regularly updating its platform to enhance performance, security, and user experience. Updates are managed seamlessly via the cloud, ensuring that users always have access to the latest features without needing manual installations.
Updates typically include:
Users are notified of major updates through in-app alerts or email communications, and support is available to guide users through any changes.
Yoactiv maintains a user-first data ownership policy, meaning that clients retain full ownership of their data. This includes customer records, booking history, payment data, and operational metrics. Users can export their data at any time, ensuring portability and freedom from vendor lock-in.
Key aspects of their data policy include:
This approach aligns with best practices in data privacy and gives businesses confidence in managing their digital assets.
Yoactiv is built to be scalable and flexible, making it suitable for both small studios and large multi-location enterprises. Businesses can scale up by adding new branches, activating advanced modules (e.g., virtual training, loyalty programs), or integrating third-party tools via open APIs. For enterprises, Yoactiv offers centralized reporting, royalty management, and process standardization across locations.
When scaling down, businesses can:
There are no lock-in periods, and pricing is adjusted based on active locations and feature usage. This makes Yoactiv a cost-effective solution for businesses with evolving needs.
Yoactiv operates on a subscription-based model with auto-renewal enabled by default. To manage renewals and cancellations, here are the key terms:
Cancellation Notice Period: Users must inform Yoactiv at least seven days prior to the renewal date if they wish to cancel or change payment methods
Yoactiv prioritizes data security and operational integrity, though it does not list formal certifications like HIPAA, ISO/IEC 27001, or GDPR compliance on its public pages. However, it implements several best-practice security measures that align with industry standards:
