Woven

Woven is a comprehensive, all-in-one enterprise multi-location management platform specifically engineered to meet the complex needs of franchisors and franchisees. By unifying the three critical pillars of a multi-unit business—people, operations, and facilities—into a single digital ecosystem, Woven eliminates the inefficiencies caused by fragmented, siloed applications. The platform serves as a central hub for the frontline workforce, enabling seamless execution of daily tasks, maintenance requests, and human resource management. The software operates by digitizing manual processes that typically bog down multi-location operators, such as paper-based audits, manual shift scheduling, and disconnected communication channels. Through its integrated modules, Woven allows managers to oversee everything from employee onboarding and learning management (LMS) to facility asset tracking and preventive maintenance. This unified approach not only improves operational consistency across hundreds of locations but also provides leadership with real-time data and insights to maximize unit economics and drive scalable growth.

Woven’s primary competitive advantage lies in its 'All-in-One' philosophy, which directly addresses the inefficiency of the 'Point Solution Trap'—where businesses pay for separate tools like Slack for chat, Zenput for audits, HotSchedules for labor, and UpKeep for maintenance. By integrating these functions into one platform, Woven reduces software costs, eliminates data silos, and simplifies the tech stack for frontline workers who only need to learn one interface. Furthermore, Woven distinguishes itself through its business model and implementation strategy. Unlike competitors that charge heavy upfront implementation fees or start billing on day one of a contract, Woven offers 'Unlimited Human-Led Implementation' and only begins billing once the customer has reached a 'Value Realization' milestone. This aligns the company’s success directly with the customer’s operational success. Additionally, Woven’s deep vertical expertise in the fitness, spa, and car wash industries allows it to offer highly specialized features, such as automated background checks via Crimcheck and deep-link integrations with major payroll providers like Paychex and ADP, which point solutions often lack. This focus on the specific unit economics of franchised businesses makes Woven a partner rather than just a vendor.

• Mid-Market
• Enterprise
• SMB