Whatfix Digital Adoption Platform
By Whatfix
Whatfix Digital Adoption Platform is a solution designed to enhance user adoption and understanding of various software applications. It provides contextual in-app guidance and support for both customer-facing apps and internal enterprise software, enabling users to learn and work efficiently during the flow of work. The platform offers features such as interactive walkthroughs, self-help resources, in-app surveys, and analytics to drive user engagement and productivity across web, desktop, and mobile applications. Whatfix DAP is Whatfix Studio, a no-code content editor that allows content creators to develop on-brand in-app assistance and support experiences. This empowers organizations to create personalized guidance tailored to their users' needs without requiring extensive technical knowledge. The platform utilizes AI-powered assistance to enhance content authoring, synthesize information, and perform in-app tasks based on user input. Additionally, Whatfix offers auto-translation capabilities, supporting over 80 languages to provide contextual assistance to global users without the need for third-party tools or manual translation efforts.
Whatfix DAP is widely known for it ability to generate multi-format content automatically. When users create a walkthrough, Whatfix can simultaneously produce the same content in various formats such as slideshows, videos, and articles. This feature not only saves time but also ensures consistency across different learning materials. Moreover, Whatfix's auto-translation capability into over 80 languages makes it an ideal choice for global enterprises, allowing them to provide personalized in-app experiences tailored to users' language preferences.
Seller
Whatfix
HQ Location
San Jose, California, USA
Company Website
https://www.whatfix.com/
Contact
+1 8004597098
Year Founded
2013
Product Analytics
User Feedback
Content Creation
Content Management
Guidance & Training
In-app Messaging
On-Demand Support
Audience Targeting
English
German
Arabic
Bulgarian
Catalan
Chinese
Danish
French
Hebrew
Hungarian
Where in GCC does Whatfix Digital Adoption Platform have offices?
Not available.
Who are Whatfix Digital Adoption Platform customers in the Middle East?
Not available.
What is Whatfix Digital Adoption Platform local address?
Not available.
Is Whatfix Digital Adoption Platform available in Arabic?
Not available.
Does Whatfix Digital Adoption Platform use AI? And where?
Whatfix Digital Adoption Platform extensively uses AI in various aspects of its product. Here are the key areas where Whatfix leverages AI:
Content Creation: Whatfix uses AI to assist in creating interactive walkthroughs, task lists, and other guidance content. The platform offers auto-complete and text-elaboration features powered by AI to help content creators develop in-app guidance more efficiently.
Self-Help and Support: Whatfix AI powers a feature called QuickRead, which scans content repositories to provide concise, summarized replies to user queries, saving time in finding relevant information
Natural Language Processing: The Ask Whatfix AI feature allows users to query their data using natural language to get actionable insights
Survey Analysis: AI is used to extract, organize, and synthesize key themes and insights from qualitative survey responses
Language Support: Whatfix uses AI for auto-translation capabilities, supporting over 80 languages to provide contextual assistance to global users
Task Automation: Whatfix is developing AI-powered models that can complete entire tasks or processes based on simple language instructions
Personalization: Whatfix's AI models are fine-tuned with customer-specific information, allowing for highly personalized and contextual outputs
Analytics: Whatfix offers AI-driven product analytics to optimize software usage and user engagement
Error Handling: AI is integrated for error handling in the platform
What AI does Whatfix Digital Adoption Platform use? ChatGPT, etc.?
Whatfix Digital Adoption Platform utilizes its own proprietary AI technology rather than relying on existing models like ChatGPT. The company has developed its AI capabilities in-house, leveraging an open-source Large Language Model (LLM) as a foundation.
Is Whatfix Digital Adoption Platform a web3 company?
No.
Is there any Web3 components?
No.
Custom Pricing
Per User Per Month
Custom Pricing
Per User Per Month
Custom Pricing
Per User Per Month
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