Typical Implementation Process for Wavebox (Step-by-Step):
Download & Install Visit wavebox.io and download the installer for your OS (Windows, macOS, or Linux). Run the installer and launch Wavebox.
Create or Sign In to Account Set up a Wavebox account or sign in using an existing account. This enables syncing and access to premium features.
Initial Setup Wizard The onboarding wizard guides you to add your first apps (e.g., Gmail, Slack, Trello) and configure basic settings.
Add Apps & Organize Workspaces Use Spaces and Groups to organize apps by workflow or project. Add multiple accounts of the same app using cookie isolation.
Configure Notifications & Sleep Settings Customize notifications, badges, and enable Sleep/Deep Sleep modes for performance optimization.
Install Extensions (Optional) Access the Chrome Web Store to install productivity extensions.
Enable Team Features (If Applicable) For businesses, set up Wavebox Live, create onboarding templates, and configure remote management.
Teams: 1–2 hours for configuration and onboarding, depending on complexity.
Customisation
Wavebox is highly customizable:
Spaces & Groups: Organize apps by department, client, or workflow.
Multi-Account Support: Run multiple logins for the same service without conflicts.
Customizable Link Rules: Define how links open (new tab, app, or window).
Team Templates: Pre-configured setups for quick onboarding.
Wavebox Live: Remote-managed profiles for compliance and uniformity.
Chrome Extensions: Full access to the Chrome Web Store for additional tools.
AI Integration (Brainbox): Add custom AI engines or API keys for tailored AI workflows.
Custom Branding: Apply company branding for team environments.
Security Controls: Privacy Lock, granular permissions, and optional sync for regulated industries.
Cross-Platform Support: Works on Windows, macOS, and Linux for diverse IT environments.
These features make Wavebox adaptable for agencies, enterprises, and remote teams needing secure, app-centric workflows.
Additional Costs
Wavebox does not charge extra setup fees or hidden implementation costs—your only financial commitment is the standard per-user subscription, billed monthly or annually. Support and maintenance (including updates, security patches, and access to their support team) are included in the subscription price—no add-on charges are noted for ongoing service.
Non-profit and education users receive 70% discounts, but this is applied directly to the subscription—it isn’t tied to additional fees.
Training
Wavebox provides comprehensive, no-extra-cost training and support for all users:
24/7 human support via email ([email protected]) and responsive live chat.
An extensive Knowledge Base with step-by-step guides, FAQs, video tutorials, and interactive onboarding materials.
Community support through Discord and in-app feature request forms (Supahub forum).
All support channels are accessible to free or paid users—without tiered charges.
Privacy Lock: Enables locking the browser interface with PIN, password, or biometrics.
Profile Sync Control: Optional sync of settings and profiles; cookies and browsing history remain local even when enabled.
Per-Site Data Management: Clear cookies and storage site-by-site, or automatically on Space exit.
Site Permissions: Full control over camera, mic, location, and notifications at the browser level.
Cookie Isolation via Spaces: Each Space is sandboxed, preventing data leakage between work and personal environments.
Incognito Mode: Built-in private browsing that wipes session data automatically.
Local Data Storage: Sensitive data remains on-device; Wavebox doesn’t collect content or browsing data.
SOC2 and ISO Compliance: The platform is audited for enterprise-level data security.
GDPR & Data Deletion: Users can request deletion of their data under GDPR.
Password Manager Protection: Built-in password manager secures credentials with no external exposure.
These security features ensure that Wavebox offers a trusted, enterprise-grade platform for managing sensitive workflows and user data.
Updates
Wavebox follows a structured, frequent release cycle aligned closely with Chromium:
Chromium core updates are pushed approximately every 2 weeks, ensuring Wavebox stays current with the latest web standards and security enhancements.
Feature releases occur approximatelyevery four weeks, introducing new productivity tools, bug fixes, and enhancements.
Urgent fixes are deployed as needed, typically for critical security or stability issues.
Updates are delivered via:
In-app pop-up notifications, prompt users to update when a new stable version is available.
Automatic download options, where users can enable “Check for updates + auto download,” so updates install on restart.
Manual update options via Settings → About → “Check for Updates,” or by visiting wavebox.io/download to install the latest version directly.
Data Ownership and Portability
Wavebox’s policy ensures that you retain full ownership of your personal and usage data:
Data stored locally: Sensitive data—like cookies, browsing history, and app content—remains only on your device and is not uploaded to Wavebox servers.
User control: Features such as Profile Sync are optional and never transmit browsing data or cookies to the cloud.
Data deletion: Users can request total deletion of their account and any associated data under GDPR via [email protected].
Transparent privacy disclosures: Wavebox’s privacy policy outlines data handling, analytic use, and data storage practices—highlighting that internal communications and personal content are never accessed or stored by them.
Scaling Up / Down
Wavebox offers flexible scaling to match evolving organizational needs:
Subscription management portal: Admins access billing and subscription settings through the Wavebox Admin Portal (Settings → My Wavebox → Subscription → Billing), fully integrated with Stripe.
Adjust seats anytime: Organizations can upgrade or downgrade user seats—adding or removing licenses through the billing portal as team sizes change.
Cancel or change plans freely: Subscriptions can be canceled at any time via the portal without penalties, and billing details (including tax info and addresses) can be updated as needed.
Non-profit & education discounts: Qualifying organizations receive a 70% discount by applying after starting a free trial with an .edu or .org email.
Free trial and refund policy: All accounts start with a 7-day free Pro trial, and annual subscribers benefit from a 30-day money-back guarantee.
Together, these terms allow organizations to align their Wavebox usage and costs closely with real-world team changes—without financial risk or long-term constraints.
The terms & conditions for contract renewal and cancellation
Wavebox uses a subscription-based model with flexible renewal and cancellation terms:
Auto-Renewal: Subscriptions renew automatically at the end of each billing cycle (monthly or annually) unless canceled before the renewal date.
Cancellation Anytime: Users can cancel at any time via the Billing Portal (Settings → My Wavebox → Subscription → Billing). There are no penalties or hidden fees for cancellation.
Refund Policy: Annual plans include a 30-day money-back guarantee if canceled within the first month. Monthly plans typically do not offer refunds after payment.
Free Trial: All new accounts start with a 7-day free Pro trial, which can be canceled before conversion to a paid plan.
Billing Adjustments: Users can update payment details, tax info, and addresses directly in the portal.
Seat Management: Organizations can add or remove seats at any time; charges adjust on the next billing cycle.
Non-Profit/Education Discounts: Eligible organizations can apply for a 70% discount after starting a trial.
Compliance
Wavebox adheres to enterprise-grade compliance and security standards, including:
GDPR Compliance: Full support for data privacy rights, including data deletion requests and transparency in data handling.
SOC 2 Compliance: Wavebox undergoes audits to ensure secure data management and operational controls.
ISO 27001 Alignment: Practices align with international standards for information security management.
Data Residency & Local Storage: Sensitive data (cookies, browsing history) remains on-device by default; optional sync does not transmit private browsing data.
Privacy by Design: No tracking or advertising; Wavebox does not monetize user data.
Secure Authentication: Supports password, PIN, and biometric lock for local security.
Encryption: All synced data (if enabled) is encrypted in transit and at rest.
