Wastebits
By Wastebits - Waste Software & Sustainability Services
Discuss your organization’s requirements, current workflows, and goals to tailor the onboarding plan.
Wastebits creates user accounts and configures company profiles, including generator, service provider, and transporter information.
Import existing waste data (profiles, manifests, customer info) and set up system settings, permissions, and integrations as needed.
Configure waste streams, approval processes, notifications, and reporting tools to match your operational needs.
Provide hands-on training and access to support resources for all user roles, including facility staff and service providers.
Run pilot workflows and test core features (e.g., manifest creation, approvals, notifications) to ensure everything functions as expected.
Transition to full operational use, with ongoing support available for troubleshooting and optimization.
Wastebits is designed to be highly configurable, offering a variety of customization options to suit the unique requirements of waste generators, haulers, brokers, facilities, and consultants. Here are the main ways you can tailor Wastebits to your business:
Customizable Forms: Create custom forms for waste profiles, approvals, and documentation. Wastebits supports 18 different field types, including text fields, dropdowns, file uploads, and more, allowing you to collect the exact data you need for compliance and operations.
Approval Form Customization: Add or remove fields from approval forms to match your company’s workflow and regulatory requirements.
Custom Workflows: Adapt workflows for approvals, notifications, and documentation to fit your operational processes. This includes setting up automated alerts for expirations, rejections, and renewals.
Clone & Modify Templates: Quickly create new waste streams or manifests based on existing templates, then customize as needed for each project or client.
API Integration: Wastebits offers a comprehensive API, enabling integration with EHS, ERP, and other business systems for seamless data flow and process automation.
Data Export/Import: Export waste stream, scale ticket, and manifest data in customizable CSV formats for reporting, analytics, or transfer to other platforms.
Role-Based Access: Configure user roles and permissions to control access to sensitive data and features, supporting different team structures and responsibilities.
Multi-Site & Multi-User Support: Manage multiple locations and user groups, each with their own customized settings and workflows.
Custom Reports: Generate tailored reports and analytics dashboards focusing on the metrics most relevant to your business, such as compliance status, waste volumes, and operational efficiency.
Branded Portals: Offer branded client portals for enterprise-scale operations, allowing you to customize the look and feel for your customers and partners.
Mobile Access: Wastebits is accessible on mobile devices, and workflows can be adapted for on-the-go use, supporting field staff and remote operations.
Guided Account Setup: New users receive step-by-step guidance for account creation, company profile setup, and user role assignment. Start-up guides are available for both service providers and facilities, ensuring that each user type understands their responsibilities and system access.
Interactive Documentation: Wastebits provides comprehensive online guides covering essential workflows such as creating waste streams, manifests, and managing user permissions. These resources help users quickly become familiar with the platform's core features.
Educational Videos & Presentations: Users have access to educational videos and presentations for self-paced learning, making it easier to understand complex processes or revisit training topics as needed.
Personalized Support During Onboarding: Dedicated support is available to assist with onboarding, including hands-on guidance, tailored advice, and troubleshooting for initial setup and configuration.
Knowledge Base: Wastebits maintains a searchable support portal with articles, step-by-step instructions, and FAQs to help users resolve common issues independently.
Responsive Customer Service: Users report that Wastebits offers knowledgeable, prompt, and helpful customer service, with support staff available to address technical questions, workflow issues, or general inquiries.
Continuous Updates & Communication: Wastebits regularly updates its platform and communicates new features or changes through release notes and direct support, ensuring users stay informed and benefit from ongoing improvements.
User-Friendly Interface: The platform is designed to be intuitive, reducing the learning curve for new users and minimizing the need for extensive training.
Role-Based Access & Training: Training materials and support are tailored to different user roles (e.g., service providers, facility admins), ensuring each team member receives relevant guidance.
Wastebits employs a robust set of security measures to protect user and business data throughout its digital waste management platform. Here are the key protections in place:
Centralized Hosting: Data is stored on secure, enterprise-grade cloud servers, providing controlled access and reducing risks associated with on-premises systems.
Encrypted Connections: All data transmitted between users and Wastebits servers is protected using encrypted protocols, safeguarding information from interception.
Role-Based Permissions: User accounts and permissions are configurable, allowing organizations to control who can view, edit, or manage specific information within the platform.
Authentication Protocols: Secure login credentials are required for all users, and access is monitored to prevent unauthorized use.
Secure Data Storage: Sensitive business and customer data is stored securely, supporting compliance with privacy and data protection requirements.
Regular Security Audits: Wastebits conducts regular security audits to identify and address vulnerabilities, ensuring ongoing platform integrity.
Regulatory Compliance: Wastebits is designed to support compliance with key regulations, including EPA, RCRA, and DOT, which require strict data management and security practices.
Audit Trails: The platform maintains detailed audit logs and history tracking, supporting transparency and regulatory inspections.
Retention Policies: Data is retained only as long as necessary for service delivery or legal compliance. Users can request deletion or export of their data as needed.
Data Export: Users can export their data in machine-readable formats, supporting data portability and compliance with privacy laws.
Continuous Updates: As a cloud solution, Wastebits regularly updates its platform to address emerging security threats and vulnerabilities.
Regular Releases: Wastebits regularly updates its cloud-based platform to deliver new features, enhancements, and bug fixes. While the company does not publicly specify a fixed schedule (such as weekly or monthly), updates are ongoing and designed to keep the system current with industry needs and regulatory changes.
Product Announcements: New features and improvements are often communicated through product announcements, newsletters, and release notes, helping users stay informed about the latest capabilities.
Automatic Cloud Updates: All updates are managed centrally and deployed through the cloud. Users always access the latest version of Wastebits when they log in—no manual downloads or installations are required.
Seamless Experience: Updates are applied automatically without disrupting user access or requiring scheduled downtime. New features and bug fixes become available immediately after deployment.
Release Notes & Communication: Wastebits maintains a dedicated release notes section where users can review detailed summaries of the latest updates, enhancements, and bug fixes. Major changes are also communicated through newsletters and platform notifications.
User Ownership: Data that you upload or generate within the Wastebits platform—such as waste profiles, manifests, and business records—remains your property. Wastebits acts as a custodian, storing and processing your data solely to deliver its services and support compliance, reporting, and sustainability efforts.
No Data Selling: Wastebits does not sell or trade user data to third parties. Data sharing is limited to trusted providers (such as payment processors or analytics tools) and only as necessary to provide or improve the service, always under strict confidentiality agreements and compliance with privacy laws.
Access Controls: Only authorized users within your organization can access your data, with permissions managed through user roles and secure authentication protocols.
Retention and Deletion: Data is retained only as long as needed for service provision or as required by law. Upon termination of service or at your request, data can be deleted or exported, subject to compliance and retention policies.
Right to Data Portability: Wastebits users have the right to request and obtain their data in a structured, commonly used, and machine-readable format (such as CSV or Excel), enabling transfer to another service provider if desired. This supports compliance with data protection regulations and ensures business continuity.
How to Request: Data export or portability requests can be made by contacting Wastebits support. The company will securely provide your data, following applicable privacy regulations and within a reasonable time frame.
Scope of Data: The right to portability typically covers data you have provided or generated within the platform. System-generated or derived data may be included if required by law, but proprietary system logic or configurations may be excluded.
Security in Transfer: Data exports are performed securely to protect confidentiality and integrity during transfer.
Access and Control: Users can access, correct, or request deletion of their data as permitted by privacy regulations.
Consent Management: You may withdraw consent for certain data processing activities at any time, and Wastebits will comply unless there are overriding legal obligations.
Wastebits is designed to support organizations as their operational needs change, offering flexibility for both scaling up (expanding usage) and scaling down (reducing usage). Here’s how scaling is typically managed:
Adding Users, Locations, or Features: Organizations can increase their user count, add new service locations, or unlock additional features as business requirements grow. This is managed through subscription adjustments and may result in higher fees.
Plan Upgrades: Upgrading to a higher-tier plan or enabling more modules can be arranged by contacting Wastebits support or through your account management portal.
Instant Activation: As a cloud-based platform, new users and features are activated immediately, with no need for manual installations or downtime.
Multi-Site Support: Wastebits allows organizations to manage multiple facilities or locations, each with customized settings, and provides visibility and control across all sites.
Reducing Users or Services: If your organization needs to downsize, you can remove users, locations, or features from your subscription. This change is typically managed through your account portal or by contacting Wastebits support.
Plan Downgrades: Downgrading to a lower-tier plan or reducing service levels is possible, often effective at the end of your current billing cycle, depending on your contract terms.
Flexible Adjustments: The platform supports flexible adjustments, but reductions in usage may only take effect at the next renewal period as specified in your agreement.
Subscription-Based Model: All changes in usage—whether scaling up or down—are reflected in your subscription fees. Increasing usage leads to higher charges, while decreasing usage can reduce costs.
Notice Periods: Significant changes may require advance notice, typically aligned with your billing cycle or as specified in your agreement.
No Service Disruption: Scaling up or down does not interrupt access to the platform, ensuring business continuity.
Customer Support: Wastebits support can assist with plan changes, feature activation, or user management as your needs evolve.
Automatic Renewal: Wastebits subscriptions typically renew automatically at the end of each billing cycle (monthly or annually, depending on your plan). Unless you provide written notice of cancellation before the renewal date, your subscription continues for another term under the same terms and conditions.
Notice Period: To prevent automatic renewal, you must submit a written notice of non-renewal before the end of your current term. The required notice period is usually aligned with your billing cycle (e.g., 30 days), but you should confirm this in your specific agreement.
Order Form Controls: Renewal details—including term length, user limits, features, and fees—are specified in your Order Form or service agreement. Any desired changes for the next term (such as adding/removing users or features) must be negotiated and documented before renewal.
Price Adjustments: Renewal may involve price changes or updates to service levels. Review your agreement for escalation clauses or negotiate terms before the renewal date.
No Service Disruption: Renewal is seamless for cloud-based users, with no need for manual intervention or downtime.
How to Cancel: You can cancel your Wastebits subscription by providing written notice, typically via email or through your account management portal. Cancellation takes effect at the end of your current billing period unless otherwise specified in your agreement.
Immediate Effect: Once cancelled, your account may become inaccessible at the end of the paid period. It is recommended to export your data before the cancellation date.
Data Retention and Deletion: Upon cancellation, Wastebits retains your data only as long as required for legal or operational reasons. Data can be deleted or exported upon request, in line with privacy and retention policies.
Refunds: Fees already paid are generally non-refundable. However, you may contact support to inquire about a possible pro-rated refund, though this is not guaranteed and depends on company policy.
Termination for Cause: Wastebits may terminate your contract immediately if you breach material terms, such as non-payment or violation of usage policies. In such cases, all fees due up to the termination date remain your responsibility.
Wastebits software is designed to help organizations manage waste in full alignment with major regulatory and industry compliance standards. Here are the primary frameworks and requirements that Wastebits supports:
EPA (Environmental Protection Agency) Regulations: Wastebits is built to ensure compliance with EPA mandates, particularly for hazardous and non-hazardous waste tracking, manifesting, and reporting.
RCRA (Resource Conservation and Recovery Act): The platform supports RCRA requirements, including digital waste profiling, e-manifest integration, and hazardous waste classification.
DOT (Department of Transportation) Regulations: Wastebits helps users comply with DOT rules for the safe transport of hazardous materials, including proper documentation and tracking.
State-Specific Waste Management Laws: Wastebits enables users to comply with additional state and local requirements, which may be stricter than federal standards. The platform allows for customized workflows and documentation to meet these regulations.
Data Security and Confidentiality: Wastebits employs secure, cloud-based storage and encrypted data transmission to protect sensitive information, supporting compliance with data protection laws and best practices.
Record-Keeping and Audit Trails: The software maintains detailed records and audit trails, supporting regulatory inspections and legal compliance requirements.
EPA e-Manifest Integration: Direct integration with EPA’s RCRAInfo system for electronic manifesting and compliance automation.
Automated Alerts and Notifications: Real-time alerts for compliance deadlines, expiring profiles, and regulatory changes.
