WAM Software Data Security Measures

WAM Software implements several security measures to protect client and customer data. Here are the key practices and features:

Secure Data Transmission

SSL Encryption: All connections to the WAM Web Server use SSL (Secure Sockets Layer) encryption, similar to the security protocols used by banks and online payment companies. This ensures that data transmitted between users and the server is encrypted and protected from interception.

User Authentication: Access to sensitive features, such as online account lookup and bill pay, requires user authentication. Customers must log in with their account number and password to view or manage their information.
Designated Admins: Only designated company administrators are authorized to contact WAM Tech Support and manage sensitive system settings, reducing the risk of unauthorized changes.

Cloud Backup Service: WAM offers an automatic, off-site cloud backup service for all important files, including WAM data, documents, and financial records. Backups are monitored regularly to ensure successful completion and data integrity.
Off-Site Quick Backup: A free off-site backup option is available for customer data, providing an additional layer of protection in case of local system failures.

Supported Windows Versions: WAM requires that all servers and workstations run currently supported versions of Microsoft Windows, ensuring that the latest security patches and updates are applied.
Hardwired Network Connections: For multi-user environments, WAM recommends hardwired network connections over WiFi to enhance stability and security.
Static IP or DNS: Remote access to WAM requires a static IP address or domain name, which helps control and monitor access points.

Secure Payment Processing: Online credit card payments are processed through Authorize.Net, a reputable payment gateway, ensuring that sensitive payment information is handled securely and in compliance with industry standards.
Automated Payment Authorization: Recurring payments and on-request services are billed automatically using secure, authorized payment methods on file, minimizing manual handling of sensitive financial data.

Continuous Software Updates: WAM maintains continuous support and regular updates to address new security threats, changes in Windows, and evolving internet security standards.
Technical Support Monitoring: WAM Technical Support monitors web system backups and assists clients in maintaining secure and reliable operations