Visitt is a New York and Tel Aviv-based PropTech firm that has quickly emerged as a leader in AI-driven building operations. Founded by individuals with deep backgrounds in technology and operations, the company seeks to modernize the multi-trillion dollar commercial real estate industry. Visitt's platform is designed to be the 'brain' of the building, moving beyond simple work order tracking to provide a predictive, intelligent operating system. By unifying asset data with human activity, Visitt creates a holistic view of property health. The company is strategically positioned to capture the growing demand for 'Intelligent Buildings' and ESG compliance, helping owners reduce energy waste through better maintenance and proving operational excellence to institutional investors. Its recent 2025 Digie Award for AI Innovation underscores its status as an industry pioneer.
Visitt was founded in 2017 by Itay Oren (COO), Idan Wender, and Jonathan Kroll, with Ron Heiblum serving as CEO. The founding team recognized that while commercial buildings were becoming smarter with IoT, the human operations behind them remained stuck in the era of paper logs and outdated desktop software. Drawing from their experiences in technology-forward environments in Israel, they set out to create a 'mobile-first' solution that onsite engineers would actually use. The company's early years were spent in deep collaboration with some of the world's largest real estate owners to refine the platform's workflows. This user-centric founding philosophy—building tools for the person in the boiler room just as much as the person in the boardroom—has been the key to their widespread adoption in the Class A office and industrial sectors.
Visitt is backed by top-tier venture capital firms and strategic industry investors. The company has raised over $13.5 million in funding to date, with a notable Series A round closed in 2023. Key investors include Vertex Ventures Israel, Sarona Ventures, Tal Ventures, and Team8—a venture group known for its focus on enterprise technology and cybersecurity. This backing has allowed Visitt to invest heavily in its AI R&D, leading to the development of its proprietary autonomous agent technology. The involvement of Team8 particularly highlights Visitt's commitment to enterprise-grade security and robust data infrastructure. Funding has primarily been used to expand the North American sales team and accelerate the rollout of AI-driven modules for financial and compliance automation.
The Visitt ecosystem consists of three main interfaces: the Field App for onsite teams, the Command Center for managers, and the Visitt+ App for tenants. Its core offerings include Work Order Intelligence, which uses natural language processing to triage requests; Preventive Maintenance, which automates recurring service tasks based on asset health; and Digital Inspections, which ensures regulatory compliance. A major differentiator is the 'AI Agent' suite, launched in 2025, which includes specialized agents for COI (Certificate of Insurance) management and finance. Additionally, the platform provides deep integrations with industry-standard accounting tools like Yardi and MRI, ensuring that operational costs and billables are always in sync with the financial books of record.
While founded in Tel Aviv, Visitt has successfully expanded its primary operations to New York City to better serve the global commercial real estate market. The company has seen rapid growth across North America, Canada, and Europe, powering millions of square feet for leading firms like Carr Properties, BGO, and Newmark. In 2024 and 2025, Visitt began exploring strategic partnerships to increase its presence in the GCC region, targeting 'mega-projects' in the UAE and Saudi Arabia where AI-driven facility management is a high priority. The introduction of AI Live Translation in late 2025 was a pivotal step in this global expansion, allowing the platform to be utilized by multilingual workforces and diverse tenant bases across different geographic regions.
The last 18 months have seen a rapid acceleration in Visitt's product roadmap, characterized by a shift toward 'Agentic AI.' In 2025, the company launched the COI AI Agent, which fully automates the insurance compliance cycle. Another major release was the AI Research Agent, a conversational tool that allows portfolio managers to ask complex questions like 'Which HVAC systems in the Southeast region are at the highest risk of failure?' and receive instant, data-backed reports. Visitt also introduced AI Live Translation, enabling real-time, translated communication between property teams and tenants. These features represent a move from traditional automation to truly autonomous building operations, where the software predicts needs and handles communications without human intervention.
Visitt fosters a culture of 'Pragmatic Innovation,' balancing cutting-edge AI research with the practical, daily realities of property engineers and facility managers. The company values simplicity and empathy for the end-user, often sending product teams to 'walk the floors' with building technicians to understand pain points firsthand. As a dual-headquartered company in NY and Tel Aviv, it benefits from a diverse talent pool of real estate experts and software engineers. The work environment is described as fast-paced and mission-driven, with a heavy emphasis on data-driven decision-making. Employees are encouraged to experiment with AI applications that solve 'mundane' problems, reflecting the company’s mission to free human workers for higher-value strategic tasks.
Visitt actively engages with the global PropTech and Commercial Real Estate communities through participation in major industry events like Realcomm and IBcon. The company is a frequent winner of industry accolades, most recently the 2025 Digie Award for AI Tech Innovation. Beyond awards, Visitt maintains a robust network of customer advocates from leading firms like Epic Investment Services and Carr Properties, who often collaborate on case studies and industry webinars. The company also hosts user groups and feedback sessions, ensuring that its product roadmap is directly influenced by its most sophisticated enterprise users. Their online presence through the Visitt Blog provides thought leadership on the intersection of AI and building operations for the broader real estate ecosystem.
