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Viewpoint Spectrum
by Viewpoint Spectrum
by Viewpoint Spectrum
Profile Information Last updated on: 19 July 2024
Profile Information Last updated on: 19 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Viewpoint Spectrum
by Viewpoint Spectrum
Profile Information Last updated on: 19 July 2024
Profile Information Last updated on: 19 July 2024
Pre-Implementation Planning: This initial phase involves defining the project scope, objectives, and timelines. It may also include a needs assessment to understand the specific requirements of the organization.
Software Configuration: During this phase, the software is configured to meet the specific needs of the organization. This can include setting up user roles, permissions, and customizing features according to project management workflows.
Data Migration: If the organization is transitioning from another system, data migration is a critical step. This involves transferring existing data into the new system, which can be a time-consuming process depending on the volume and complexity of the data.
Training and Support: Training for staff and stakeholders is essential for successful implementation. This can include both on-site and online training sessions. Ongoing support is also provided to address any issues that arise during and after the implementation process.
Custom Reports and Analytics: Viewpoint Spectrum allows users to create custom reports and analytics. This feature is particularly useful for businesses that need to tailor their financial reporting and project management data to specific requirements.
Role-Based User Permissions: The software supports role-based user permissions, which can be customized to control access based on the specific roles within a company. This ensures that employees only access information pertinent to their job function.
Workflow Automation and Collaboration Tools: Viewpoint Spectrum includes workflow automation and collaboration tools that can be configured to match the unique processes of a business. This helps in streamlining operations and enhancing team collaboration.
Document Imaging and Sharing: The platform offers document imaging and sharing capabilities that can be tailored to meet the document management needs of different projects, ensuring that all team members have access to the necessary documents in a format that suits their needs.
Integration Capabilities: Although Viewpoint Spectrum does not offer an API for custom integration, its suite is part of the connected Trimble Construction One platform, which may provide broader integration options with other systems.
Customizable Modules for Specific Construction Needs: Spectrum is designed to serve various sectors within the construction industry, including general contractors, heavy highway, electrical, mechanical, and specialty contractors. This indicates a level of modularity and customization in terms of the features and tools available for different types of construction projects.
User Feedback for Customization: User reviews suggest that while the software is broad, features like the Favorites Bar allow for customization in terms of quickly accessing specific features relevant to a user’s role.
Viewpoint Academy: Viewpoint offers a dedicated training platform called Viewpoint Academy, which provides a wide range of courses and learning plans. These are designed to guide users through role-based training programs and include live instructor-led classes. The academy allows users to learn by doing in a hands-on learning environment, which is crucial for effective software adoption
Customer Learning and Enablement: Viewpoint provides extensive customer learning and enablement resources, including quick tips to improve workflows and detailed role-based training programs. These resources are available through the Viewpoint Academy, where users can access over 200 courses and learning plans. This is aimed at helping users maximize their software use and improve their operational efficiency
Professional Services and Customer Success Teams: Viewpoint's approach to user support includes dedicated Professional Services and Customer Success teams. These teams assist users from onboarding through implementation and beyond. The support includes training the team and configuring the software to meet specific business goals, ensuring that users can leverage the full potential of Viewpoint Spectrum
Integration Support: For users integrating Viewpoint Spectrum with other systems, such as Procore, Viewpoint provides specific guidance and support. This includes completing ERP questionnaires, scheduling kick-off calls, and providing ongoing support during the integration phase to ensure smooth operation between the systems
Customized Virtual Classes: Viewpoint offers private virtual classes tailored to a company’s specific needs. This personalized approach helps address unique challenges and ensures that the training is relevant to the specific operational context of the business
Onboarding Support: The initial onboarding process is supported by a welcome email from an Integration Implementation Specialist, who helps new users set up their accounts and begin the training process. This includes scheduling necessary calls and providing guidance on completing the ERP integration
Data Centers and Hosting: Viewpoint Spectrum's primary and backup hosting for software products provided to UK and EU-based customers is in the UK. This localization helps in adhering to regional data protection laws
Use of Subprocessors: Viewpoint uses a select number of subprocessors to host its cloud-based software products and deliver certain functionalities to customers. This is done under strict compliance with data protection laws to ensure that all data handling meets legal standards
Security Certifications: Viewpoint maintains standards that meet SOC certification requirements, which are part of the American Institute of CPAs (AICPA). These certifications are crucial for ensuring that internal security controls are up to industry benchmarks
Secure Software Development Life Cycle: Viewpoint has established a Secure Software Development Life Cycle policy, which provides defense in depth against security threats. This includes using several industry-standard tools for vulnerability scanning, third-party component analysis, intrusion detection, and static and dynamic source code analysis
Data Encryption and Security Measures: Enhanced security measures, including advanced encryption, are used to protect the integrity of transactions. This is particularly important for features like Viewpoint Spectrum ePayments
Compliance with GDPR and UK GDPR: Viewpoint is committed to the privacy and security of customer data, ensuring compliance with the General Data Protection Regulation (GDPR) and UK GDPR. This includes responsibilities shared between Viewpoint (as a data processor) and its customers (as data controllers), emphasizing the lawful processing of personal data
Scheduled Releases: Viewpoint Spectrum updates are planned and released according to a schedule. For instance, one of the updates, referred to as the 2020 R3 update, was released on January 20, 2021, this indicates that updates are not only regular but also strategically planned to ensure minimal disruption and maximum enhancement of the system.
Enhancements and New Features: Each update typically includes enhancements to existing features and the introduction of new functionalities. For example, the 2020 R3 update included several enhancements, although specific details of these enhancements were not provided in the search results.
Documentation and Support: Alongside updates, Viewpoint provides documentation and support to assist users with the transition. This includes detailed descriptions of the changes and improvements made, as well as guidance on how to implement and utilize new features effectively.
Viewpoint Spectrum's policy on data ownership and portability emphasizes the client's ownership of their data and supports data portability in compliance with relevant data protection laws, such as the General Data Protection Regulation (GDPR) for EU customers and its equivalent for UK customers. Here are the key aspects of their policy:
Data Ownership: Viewpoint acknowledges that the client owns their data. This principle is fundamental to Viewpoint's approach to data management, ensuring that clients have full control over their information.
Data Portability: In alignment with GDPR and UK GDPR, Viewpoint supports data portability. This means that clients have the right to receive their personal data in a structured, commonly used, and machine-readable format. Furthermore, they have the right to transmit those data to another controller without hindrance from Viewpoint, provided the processing is based on consent or a contract and is carried out by automated means.
Compliance with Data Protection Laws: Viewpoint's commitment to data portability and ownership is part of its broader compliance with data protection laws, including GDPR and UK GDPR. This compliance ensures that Viewpoint's policies and practices meet the high standards set for data privacy and security in the EU and UK.
Data Processing Agreement (DPA): As part of its compliance efforts, Viewpoint enters into a Data Processing Agreement (DPA) with its clients. The DPA outlines the responsibilities of both parties (Viewpoint as the data processor and the client as the data controller) in relation to the lawful processing of personal data. This agreement is crucial for defining the terms related to data ownership, portability, and overall data protection.
Viewpoint Spectrum's policy on data ownership and portability is designed to empower clients by ensuring they retain control over their data while also facilitating compliance with data protection regulations. This approach not only enhances trust between Viewpoint and its clients but also ensures that data handling practices are transparent and secure..
Viewpoint Spectrum, as part of the Trimble Construction One suite, is designed to accommodate the scaling needs of construction organizations of various sizes. Here are the key terms and features related to scaling up or down as organizational needs change:
Scalability: Viewpoint Spectrum is noted for its scalability, which allows it to serve both small and large construction organizations effectively. This adaptability is crucial for supporting growth and accommodating varying project sizes and complexities
Cloud-Based Infrastructure: The cloud-based nature of Viewpoint Spectrum supports scalability by allowing easy access to data and applications without the need for extensive on-premises infrastructure. This flexibility is essential for scaling operations up or down quickly, depending on project demands and organizational growth
Modular Structure: Viewpoint Spectrum offers a modular approach with various features and functionalities that can be tailored to meet the specific needs of different construction projects and company sizes. This modular system allows organizations to scale their use of the software by adding modules as needed
Resource Management: The software includes tools for definable and hierarchical resource pools, which can be adjusted as projects scale up or down. This feature helps in efficiently managing resources according to the current needs of the organization
Project and Financial Management: Viewpoint Spectrum provides robust project management and financial control tools that support scalability. These tools help manage costs and project execution effectively, which is vital for organizations as they grow and take on more complex projects
Mobile Functionality: The platform's mobile functionality allows updates and monitoring of task progress and timecards from mobile devices, supporting a scalable workforce that can operate efficiently in diverse locations and scales
The terms and conditions for contract renewal and cancellation for Viewpoint Spectrum are not explicitly detailed in the search results provided. However, there are some related aspects that can be inferred:
User Terms of Service: Viewpoint Spectrum, as part of Trimble, has User Terms of Service that outlines general conditions under which the software is provided. These terms typically include clauses related to the use, limitations, and termination of service but specific details regarding the process for contract renewal or cancellation were not provided in the search results
Software Subscription Requirement: For certain integrations like Service Tech Mobile, a subscription to Viewpoint Spectrum is required. This implies that users must maintain an active subscription, which may involve renewal terms and conditions, although these specifics are not detailed in the search results
General Contractual Practices: While not specific to Viewpoint Spectrum, general contractual practices in software services often include terms for renewal and cancellation such as automatic renewal clauses, cancellation policies with notice periods, and potential penalties or fees for early termination. These are common in the industry but were not specifically mentioned in the context of Viewpoint Spectrum
Customizable Contracts: The flexibility in service provision, such as the integration with other platforms and services like Field Materials, suggests that Viewpoint Spectrum might offer customizable contracts that could affect renewal and cancellation terms
Viewpoint Spectrum software meets several compliance standards to ensure data security and integrity for its users. Here are the specific compliance standards that Viewpoint Spectrum adheres to:
SOC Certifications: Viewpoint Spectrum has earned SOC 1 Type 2, SOC 2 Type 1, SOC 2 Type 2, and SOC 3 certifications as part of the American Institute of Certified Public Accountants (AICPA) control platform. These certifications demonstrate that Viewpoint Spectrum maintains effective controls over the security, availability, processing integrity, confidentiality, and privacy of systems used to process users' data
GDPR and UK GDPR Compliance: Viewpoint Spectrum complies with the General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR). These regulations require strict data protection and privacy measures, including the secure processing of personal data. Viewpoint, as a data processor, and its customers, as data controllers, share responsibilities to ensure compliance with these regulations