Name: View Point
Brand: LeadingPoint Software
SKU: 69945d531564571aaf331b8f
Rating: 4.1 (30 reviews)

Analyzed By Zoftware•

Last Updated: 18th Feb 2026

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View Point

By LeadingPoint Software

Alternatives

Categories Associated

Mobile CRM Software

Features Overview

View Point offers a robust suite of telecom-specific CRM features including unified customer 360 views, omnichannel order management, and automated ticketing. It supports complex subscription lifecycles, real-time BSS integration, and AI-powered customer engagement.

View Point Features

Features

Customer 360° Unified View
Omnichannel Order Management
Subscription Lifecycle Management
Ticketing & Case Management
TM Forum-Compliant APIs
Digital Onboarding
Service Level Agreement (SLA) Tracking
Product Catalog Integration
Billing & Payment Integration

Lead & Opportunity Management

Loyalty Program Management

SIM Replacement Management

Multi-Channel Notifications

Configurable Workflows

Self-Care Integration

Fraud Detection Support

Postpaid Billing Engine

Supports

Email
Phone Support

Deployment

Cloud, SaaS, Web-Based
On-Premise
Cloud, SaaS, Web-Based