ViaDialog

ViaDialog offers a flexible and modular pricing structure designed to scale with a company's specific needs. The core omnichannel platform, ViaFlow, starts at approximately €39 per user per month, typically based on a 36-month commitment. For businesses focusing on AI-driven analytics, the ViaBrain module is priced on a consumption basis, starting as low as €0.05 per interaction for transcription and summarization services. Similarly, their AI chatbot solution, ViaSay, carries a usage-based fee of approximately €0.24 per conversation. Outbound campaign tools like ViaLeads also follow a usage model. This 'pay-for-what-you-use' approach for advanced AI modules allows small to mid-sized businesses to leverage enterprise-grade technology without massive upfront investments. They offer a free trial and demo versions for exploration, while large enterprises can request customized quotes for hybrid or on-premise deployments. Volume discounts are typically available for long-term contracts and high-volume interaction tiers.