Vectera

Vectera is a customer meeting platform that specializes in scheduling and video conferencing solutions designed specifically for customer-facing teams. The company positions itself as "the top rated platform for customer meetings," focusing on helping organizations spend 75% of their time on customers and only 25% on administration.

Vectera was founded in 2016 by Dieter Dehaemers (co-founder and CEO) and his team. The company emerged from the founders' frustration with existing video meeting solutions in early 2015, when Skype dominated the market but created friction in customer interactions.​

Growth Trajectory

• 2016-2020: Vectera evolved from a simple meeting tool to a comprehensive customer engagement platform

   

• 2021: The company had signed up over 4,200 unique customers worldwide, establishing itself as one of the fastest-growing collaboration platforms in Europe

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• 2025: Current user base has expanded to over 4,800 companies across 100+ countries

Vectera offers an integrated suite of tools for the entire customer meeting lifecycle :​

Scheduling Features:

• Advanced group scheduling with team management

   

• Calendar integration (Office 365, Google Calendar, iCloud, Exchange)

   

• Customizable availability settings and buffer times

   

• Embeddable booking widgets for websites

   

Meeting Technology:

• HD video streaming without downloads or apps

   

• Enterprise-grade security with end-to-end encryption

   

• Screen sharing, chat, and recording capabilities

   

• Cross-device compatibility (desktop, mobile, tablet)

   

Engagement Tools:

• Interactive whiteboarding for collaboration

   

• Co-browsing for shared web experiences

   

• Document annotation capabilities

   

• Meeting room templates for structured conversations

   

AI-Powered Features:

• Smart Summary: AI-powered meeting notes and action point extraction

   

• Automatic follow-up email generation

   

• Meeting analytics and insights