Vagaro
By Vagaro
Vagaro offers a comprehensive platform that includes tools for appointment scheduling, payment processing, customer relationship management, marketing automation, and employee management. The platform is designed for a wide range of businesses, including spas, salons, gyms, and independent health and wellness professionals.
Vagaro was founded in 2009 by Fred Helou in Dublin, California. The idea for the company came from Helou's personal experience of needing a convenient way to book appointments online. Since its inception, Vagaro has grown significantly, booking over 600 million appointments and processing more than $15 billion in payments.
Vagaro has raised a total of $163 million in funding, with notable private equity rounds in 2018 and 2021. The company achieved a valuation of over $1 billion in 2023, reflecting its successful growth and expansion in the market.
Vagaro's platform provides a variety of features, including:
Appointment Scheduling: Allows businesses to manage bookings efficiently.
Payment Processing: Integrated payment solutions, including contactless options.
Marketing Tools: Facilitates marketing campaigns to attract and retain customers.
Vagaro frequently updates its platform with new features. Recent updates include custom service hours, redesigned employee profiles, and enhanced invoice capabilities. These updates aim to improve user experience and operational efficiency for businesses using the platform.
Vagaro is known for its positive company culture, with employees rating it highly in areas such as work environment, team collaboration, and leadership. The company ranks in the top 25% for overall company culture compared to similar-sized companies. Vagaro's mission is to help small businesses grow by providing intuitive and user-friendly software solutions.
Vagaro serves over 75,000 businesses across four countries, primarily in the beauty, fitness, and wellness sectors. The platform supports a diverse range of service providers, from small independent professionals to larger enterprises. Vagaro's community is active and engaged, with users contributing to the continuous improvement of the platform through feedback and suggestions.
