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Untap Compete
by Untap
by Untap
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Untap
by Untap
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process or timeline for their competition management platform. The website focuses more on highlighting the key features and benefits of using their software to discover innovative startups, crowdsource solutions, reward creative work, and build communities. Without any additional details regarding implementation specifics, I cannot provide a comprehensive answer about the typical process or duration required to get the Untap Compete software up and running for an organization.
Untap Compete software can indeed be customized to fit specific business needs. Here are several data points that highlight its customization capabilities:
1. Website Customization:
- Users can customize the landing page for their program, including the header, footer, calls to action, browser website title, and favicon. This allows for a tailored and branded experience for participants.
2. Form Builder:
- The platform features a drag-and-drop form builder that allows users to create forms that capture all necessary information. This tool makes it easy to design forms that are both functional and user-friendly.
3. Program Funnel Customization:
- Users can customize their program funnel by adding as many submission rounds as needed. This includes evaluation rounds where submissions can be re-evaluated by different judges or using different criteria, and mentorship rounds to improve the quality of submissions.
4. Automated Notifications and Bulk Emails:
- The software allows for the setup of automated notifications and the sending of bulk emails to participants based on their status and progress. This feature helps keep all stakeholders informed and engaged throughout the competition process.
5. Judging Suite:
- The judging suite is designed to empower judges with all the necessary tools for a hassle-free judging process. This includes building rubrics, inviting judges, creating panels, and getting scores.
6. Participant Dashboard:
- Participants have dedicated accounts with a dashboard that includes their submissions, status, and judges' feedback. This feature allows participants to edit their applications anytime before the deadline, ensuring they can make necessary adjustments.
7. Custom Reports and Analysis:
- The platform provides custom reports analyzing program participation and performance at each phase. This helps organizations make informed decisions based on detailed insights.
8. Support for Various Contest Types:
- Untap Compete supports a wide range of contest types, including innovation challenges, hackathons, startup programs, virtual hiring events, creative awards, employee innovation programs, and scholarship programs. This versatility ensures that the software can be adapted to different business needs and objectives.
9. Customer Success Managers:
- The platform offers best-in-class support with experienced customer success managers who assist in making the program a success. This includes helping with the setup and customization of the software to meet specific requirements.
10. White-Labeling and Custom Domains:
- For higher-tier plans, Untap Compete offers white-labeling and custom domain options, allowing businesses to fully brand the platform as their own.
These features collectively demonstrate that Untap Compete is highly customizable, making it suitable for a wide range of business needs and competition types.
Untap Compete offers a range of pricing plans and additional services, which may include setup fees, maintenance, and support charges. Here are the details based on the provided sources:
1. Setup Fees:
- The setup fee is optional. This means that while there may be an initial setup fee, it is not mandatory for all users.
2. Pricing Plans:
- The pricing plans for Untap Compete are as follows:
- Lite: $500 per program
- Starter: $1,800 per program
- Growth: $4,500 per program
- Ultimate: Custom pricing.
3. Free Trial and Free Version:
- Untap Compete offers a free trial and a free version, allowing users to test the platform before committing to a paid plan.
4. Maintenance and Support:
- The platform includes best-in-class support as part of its service. This support is provided by experienced customer success managers who assist with the setup and ongoing management of the program.
- There are no hidden fees, and the pricing is on a per-program basis, which simplifies budgeting for users.
5. Discounts:
- Untap Compete offers a 50% discount on any plan for local non-profits with 20 or fewer employees, startups with less than $50,000 in annual revenues/funding, and student activities.
6. Additional Services:
- Premium consulting and integration services are available, which may incur additional costs. These services are designed to help users get the most out of the platform and ensure successful implementation and operation.
Untap Compete offers comprehensive training and support to new users to ensure a smooth onboarding and effective use of their competition management platform. Here are the key aspects of the training and support provided:
Training
1. On-Site Training and Help Guides:
- Untap Compete provides on-site training and help guides for software training. This ensures that users can get hands-on experience and detailed instructions on how to use the platform effectively.
2. Onboarding Specialist:
- For certain service plans, Untap assigns an onboarding specialist to oversee the delivery of setup services. The specialist's goal is to facilitate a guided, controlled, coordinated, and informed engagement. This includes managing activities owned by various internal Untap groups throughout the service duration.
3. Virtual Meetings and Tutorials:
- Users have access to regularly scheduled virtual meetings to discuss specific questions, receive updates on progress, and occasionally get tutorials. This helps in addressing any immediate concerns and provides ongoing learning opportunities.
Support
1. Customer Success Managers:
- Untap Compete offers best-in-class support with experienced customer success managers who assist in making the program a success. These managers are available to help with setup, customization, and ongoing management of the program.
2. Live Chat and Email Support:
- Technical support is provided through live chat and email, ensuring that users can get help whenever they need it. This support is available to the customer’s admins to assist with any technical issues or questions.
3. Responsive Support Team:
- The support team is known for being extremely responsive. Users can contact them via email and the chat function, and they are available to provide assistance and updates regularly. This responsiveness ensures that any issues are addressed promptly.
4. Program Success Manager:
- For higher-tier plans, such as the Ultimate plan, users get a dedicated program success manager. This manager helps with concept and strategy, outreach support, community access, custom website design, and more, ensuring a high level of personalized support.
5. Comprehensive Documentation:
- Untap Compete provides detailed documentation and guides to help users understand and utilize the platform's features effectively. This includes step-by-step instructions and best practices for managing competitions.
Additional Support Features
1. Automated Notifications and Bulk Emails:
- The platform allows for the setup of automated notifications and the sending of bulk emails to participants based on their status and progress. This feature helps keep all stakeholders informed and engaged throughout the competition process.
2. Custom Reports and Analysis:
- Users can generate custom reports analyzing program participation and performance at each phase. This helps organizations make informed decisions based on detailed insights.
3. Integration with Third-Party Apps:
- For higher-tier plans, Untap Compete offers integration with third-party apps, which can enhance the functionality and user experience of the platform.
Untap Compete implements several security measures to protect data, ensuring the confidentiality, integrity, and availability of the information managed on their platform. Here are the key security measures based on the provided sources:
Data Encryption
- Encryption: Untap Compete uses encryption to protect data both in transit and at rest. This ensures that any data transmitted between users and the platform, as well as data stored on the platform, is secure and protected from unauthorized access.
Data Access and Storage
- Data Storage and Access: Untap Compete is highly competitive in terms of data storage and access, ensuring that data is securely stored and only accessible to authorized users.
- Data Centers: The platform stores and processes information using third-party data hosting service providers, with data centers located in the United States and the EU. Customers have the option to choose where their data will be stored and processed, which helps in complying with various data protection regulations.
Confidentiality and Data Usage
- Confidentiality Agreements: Untap and its customers agree to keep confidential any information, documents, or materials that are reasonably considered confidential regarding each other’s products, business, customers, clients, suppliers, or methods of operation. This obligation of confidentiality does not extend to information in the public domain or that was in possession of either party prior to disclosure.
- GDPR Compliance: Untap Compete complies with the General Data Protection Regulation (GDPR), ensuring that any information collected is protected and used only for the original purpose. Customers are responsible for protecting the data they collect from program participants and must provide participants with the option to delete their submissions.
Data Analytics and Machine Learning
- Data Analytics Opt-In: Customers have the option to opt-in for data analytics experimental features. Untap will analyze the performance of the customer’s competitions and run machine learning algorithms on the customer’s generated data to provide semi-automated screening and filtration of participant submissions and generate useful insights.
Legal and Compliance
- Disclosures Required by Law: Untap Compete may disclose information as required or permitted by law, for purposes of national security and law enforcement, or when necessary to protect rights, safety, investigate fraud, and comply with legal processes.
User Control and Data Deletion
- User Control: Customers have control over their data and can request access to or deletion of their information from Untap’s database by contacting the company via email.
- Data Retention: Untap Compete retains different types of personal data for varying periods, depending on the purposes for processing the information, legitimate business purposes, and legal requirements. Customers can request the deletion of their contact details, and Untap will comply unless retention is necessary for legal requirements or proceedings.
Additional Security Features
- Real-Time Synchronization: The platform supports real-time synchronization, ensuring that data is consistently updated and secure across all user interactions.
- Fraud Detection: Untap Compete includes features for fraud detection, helping to identify and handle any foul practices or disputes between participants.
These measures collectively ensure that Untap Compete provides a secure environment for managing competitions, protecting sensitive data, and complying with relevant data protection regulations.
Untap Compete implements several security measures to protect user data. Here are the key security practices and policies in place:
Data Protection and Confidentiality
1. Confidentiality and Data Usage:
- Untap Compete and its customers agree to keep confidential any information, documents, or materials that are reasonably considered confidential regarding each other’s products, business, customers, clients, suppliers, or methods of operation. This obligation does not extend to information in the public domain or in possession of either party prior to disclosure.
2. General Data Protection Regulation (GDPR) Compliance:
- Untap Compete adheres to GDPR requirements, ensuring that any information collected is used only for its original purpose and is not shared with third parties. Users have the right to access or delete their information from the database by contacting Untap Compete.
Data Security Measures
1. Preventing Unauthorized Access:
- Untap Compete has implemented appropriate security measures to prevent personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures are designed to protect the integrity and confidentiality of user data.
2. Encryption:
- The platform uses SSL (Secure Sockets Layer) security, an encryption-based Internet security protocol, to protect data during transmission. This ensures that data exchanged between users and the platform is encrypted and secure from interception[13].
User Rights and Data Management
1. Data Erasure and Anonymization:
- Users can request the erasure of their personal data under certain circumstances, such as when there is no good reason for continuing to process it. Untap Compete may also anonymize personal data for research or statistical purposes, allowing it to be used indefinitely without further notice to the user.
2. Data Access and Portability:
- Users have the right to access their personal data and request its transfer to themselves or a third party in a structured, commonly used, machine-readable format. This right applies to automated information initially provided with user consent or used to perform a contract.
3. Objecting to Data Processing:
- Users can object to the processing of their personal data where it impacts their fundamental rights and freedoms. Untap Compete may demonstrate compelling legitimate grounds for processing that override user rights and freedoms in some cases.
Legal Compliance and Disclosures
1. Disclosures Required by Law:
- Untap Compete may disclose user information as required or permitted by law for purposes of national security, law enforcement, or when necessary to protect rights, safety, or to comply with legal processes.
2. Data Protection Officer:
- Untap Compete has a Data Protection Officer responsible for ensuring compliance with data protection laws and addressing any concerns or questions about data privacy and security.
Untap Compete has clear policies on data ownership and portability, ensuring that customers retain control over their data and can manage it according to their needs. Here are the key points regarding these policies:
Data Ownership
1. Customer-Owned Deliverables:
- Untap Compete agrees that the customer will own all rights, title, and interest in the content and data generated by the competition or call for applications, including the intellectual property rights subsisting in those data. This means that any data created through the use of Untap Compete's platform belongs to the customer.
2. License to Use Data:
- The customer grants Untap a worldwide, non-exclusive, non-transferable, non-sublicensable, and revocable (upon breach) license to use the data only to the extent required for providing necessary setup, management, technical support, and for product development, enhancement, updates, and upgrades.
3. Confidentiality and Data Usage:
- Untap and the customer agree to keep confidential any information, documents, or materials that are reasonably considered confidential regarding each other’s products, business, customers, clients, suppliers, or methods of operation. This confidentiality obligation does not extend to information in the public domain or that was in possession of either party prior to disclosure.
4. GDPR Compliance:
- Under the General Data Protection Regulation (GDPR), Untap Compete has a legal duty to protect any information collected. Information will be used only for the original purpose and will not be shared with third parties without consent. Customers are responsible for protecting the data they collect from program participants and must provide participants with the option to delete their submissions.
Data Portability
1. Right to Data Portability:
- Customers have the right to access their personal data and request its transfer to themselves or a third party in a structured, commonly used, machine-readable format. This right applies to automated information initially provided with user consent or used to perform a contract.
2. Data Access and Deletion:
- Customers can request access to or deletion of their information from Untap’s database by contacting the company via email. This ensures that customers can manage their data according to their needs and comply with data protection regulations.
3. Data Retention and Anonymization:
- Untap Compete retains different types of personal data for varying periods, depending on the purposes for processing the information, legitimate business purposes, and legal requirements. Customers can request the deletion of their contact details, and Untap will comply unless retention is necessary for legal requirements or proceedings. Untap may also anonymize personal data for research or statistical purposes, allowing it to be used indefinitely without further notice to the user.
The terms for scaling up or down as organizational needs change involve various strategies and considerations to ensure that the business can adapt to growth or contraction effectively. Here are the key points based on the provided sources:
Scaling Up
1. Definition and Importance:
- Scaling up refers to the process of expanding a business to accommodate growth and increased demand. It involves implementing strategies to grow revenue, customer base, and employee headcount while maintaining efficiency and performance.
2. Strategies for Scaling Up:
- Resource Allocation: Prioritizing resource allocation and seeking alternative solutions such as securing funding through investors, strategic partnerships, or loans.
- Scalable Systems: Investing in technology and automation to streamline operations, such as customer relationship management (CRM) software, inventory management systems, and cloud computing solutions.
- Market Expansion: Developing unique value propositions and innovative marketing strategies to differentiate and gain market share in competitive industries.
- Operational Efficiency: Standardizing processes and procedures, optimizing existing revenue, and continuously evaluating and optimizing processes to eliminate bottlenecks and improve efficiency.
3. Challenges in Scaling Up:
- Limited Resources: Financial constraints, shortage of skilled employees, and limited production capacity can hinder growth. Overcoming these challenges involves prioritizing resource allocation and seeking alternative solutions.
- Cultural and Organizational Challenges: Maintaining a cohesive and aligned workforce, fostering a culture of open communication, transparency, and continuous learning.
- Regulatory and Market Challenges: Addressing regulatory hurdles, trust and safety concerns, and market saturation through strategic planning and adaptation.
Scaling Down
1. Definition and Importance:
- Scaling down involves reducing the size or scope of a business to adapt to decreased demand or changing market conditions. This can include downsizing operations, reducing workforce, or cutting costs to maintain financial stability.
2. Strategies for Scaling Down:
- Resource Reallocation: Ensuring that changes in laws, policies, or norms have the necessary means to implement the envisaged good practices. This may involve reallocating resources to more critical areas and cutting non-essential expenses.
- Organizational Adjustment: Adjusting the structure, functions, or skills within an organization to align with the reduced scale of operations. This can include capacity building and professionalization among staff through new training, supports, or additional personnel.
- Cost Management: Implementing cost-saving measures such as outsourcing certain tasks, automating processes, and optimizing existing resources to maintain efficiency and reduce expenses.
3. Challenges in Scaling Down:
- Maintaining Morale: Ensuring that employee morale and productivity are maintained during downsizing can be challenging. Clear communication and support for affected employees are crucial.
- Operational Efficiency: Maintaining operational efficiency with a reduced workforce and resources requires careful planning and process optimization.
- Regulatory Compliance: Ensuring compliance with legal and regulatory requirements during downsizing, such as labor laws and contractual obligations.
Frameworks and Models
1. Scaling Directions:
- Scaling Up (Structural): Influencing social structures such as laws, policies, institutions, and norms to allow good practices to be adopted more extensively through advocacy, networking, partnerships, and negotiation.
- Scaling Out (Replication): Repeating the organizational model or approach across organizations working at similar levels within the systems through diffusion, communication, learning, and adapting.
- Scaling In (Organizational, Internal): Adjusting the structure, functions, or skills within an organization to implement good practices effectively through capacity building.
- Scaling Down (Allocation): Ensuring that changes in laws, policies, or norms have the necessary means to implement the envisaged good practices through resource reallocation.
2. Scalability Drivers:
- Smart Bets: Making strategic decisions and investments that can drive growth and scalability.
- Rapid Ramp-Up: Quickly scaling operations to meet increased demand while maintaining efficiency and quality.
- Business Beat: Continuously monitoring and adjusting business strategies to align with market conditions and organizational goals.
Untap Compete provides flexible terms for scaling up or down as organizational needs change. Here are the key points regarding these terms:
Contract Term and Termination
1. Contract Term:
- A paid subscription has a term that may expire or be terminated. The contract remains effective until all subscriptions ordered under the contract have expired or been terminated, or the contract itself terminates. Termination of the contract will terminate all subscriptions.
2. Auto-Renewal and Service Expiration:
- Unless specified otherwise in the Order Form, all subscriptions automatically renew every month as long as the competition or call for applications is running and not deemed concluded or expired. Upon the conclusion of the customer’s competition and/or call for applications, no monthly fees will be deducted.
Scaling Up or Down
1. Pay-As-You-Go Model:
- Untap Compete operates on a pay-as-you-go model on a per-program basis, allowing organizations to scale their usage up or down based on their current needs without hidden fees. This flexibility is beneficial for organizations that may have varying requirements over time.
2. Service Plans:
- Untap Compete offers different service plans (Lite, Starter, Growth, Ultimate) that cater to various levels of needs and budgets. Organizations can choose a plan that fits their current requirements and upgrade or downgrade as needed.
3. Discounts for Specific Organizations:
- Untap Compete offers a 50% discount on any plan for local non-profits with 20 or fewer employees, startups with less than $50,000 in annual revenues/funding, and student activities. This makes it easier for smaller organizations to scale their usage affordably.
Support and Customization
1. Onboarding and Support:
- Untap Compete provides onboarding specialists and customer success managers to assist with setup and ongoing management. This support helps organizations smoothly transition as they scale their usage up or down.
2. Customization and Add-Ons:
- The platform allows for customization and the addition of various features and add-ons based on the selected service plan. This flexibility ensures that organizations can tailor the platform to their specific needs as they grow or scale back.
Terms Governing Changes
1. Assumptions and Acknowledgements:
- Untap’s obligations are subject to the assumption that no custom functionality is being delivered under the scope of work. Any changes to the setup by the customer’s team after the completion of the setup services may impact the functionality and/or performance of the site, and the customer assumes responsibility for such changes.
2. Modification of Services:
- Customers can modify their service plans and add or remove features as needed. This flexibility allows organizations to adjust their usage based on their evolving needs without being locked into a rigid contract.
Unfortunately, the provided search results do not contain any specific information about the compliance standards that Untap Compete software meets. The sources focus more on general data protection practices, security measures, and compliance with regulations like GDPR, but do not explicitly list any compliance certifications or standards achieved by the Untap Compete platform itself.
However, based on the information available, we can infer some key points about Untap Compete's approach to compliance:
1. Data Protection and Security:
- Untap Compete implements data encryption for data in transit and at rest to protect user information
- They store data in secure data centers located in the US and EU, allowing customers to choose data storage location to comply with regulations
- The platform supports real-time data synchronization to ensure consistent and secure data across interactions
2. GDPR Compliance:
- Untap Compete states that they comply with the General Data Protection Regulation (GDPR) for protecting personal data collected through their platform
- They provide mechanisms for users to access, delete or transfer their personal data as per GDPR requirements
3. Data Confidentiality:
- Untap Compete has confidentiality agreements in place with customers to protect sensitive information and data
- They follow best practices for data access control and limiting data sharing with third parties
4. Legal Compliance:
- The company may disclose user information as required by law for purposes of national security, law enforcement or legal proceedings
- They have a dedicated Data Protection Officer responsible for ensuring compliance with data protection laws
While specific compliance certifications are not mentioned, the available information suggests that Untap Compete prioritizes data protection, security, and adherence to regulations like GDPR through various technical and organizational measures. However, without explicit details provided, I cannot confirm if they meet any formal compliance standards or certifications.
By Untap