
Unitrends MSP utilizes an OPEX-focused pricing model designed to align with the monthly recurring revenue (MRR) structures of Managed Service Providers. Unlike traditional enterprise backup sales that require heavy CAPEX investment in hardware and perpetual licenses, Unitrends MSP provides an all-inclusive subscription. This subscription typically covers the physical or virtual appliance, the full suite of Enterprise Plus software features, cloud replication space, and 24/7/365 support. One of the most attractive aspects of their pricing is the 'Hardware Refresh' program, where MSPs on multi-year terms receive updated physical appliances every few years at no additional cost. For SaaS-only protection (M365/Google Workspace), pricing is tiered per user, often starting as low as $2.00 per month depending on volume. DRaaS and long-term cloud retention (Forever Cloud) are available as add-ons, allowing MSPs to customize the solution based on specific client compliance needs. Quote-based pricing is the standard practice to ensure the solution is sized correctly for the environment's data volume and retention requirements.
Per Appliance/GB Per Month