ToolTime
By ToolTime GmbH
Ease of Use: ToolTime is frequently praised for being easy to navigate, with intuitive job scheduling, quoting, invoicing, and time‑tracking workflows
Customer Support: Users consistently highlight fast, friendly, and highly competent customer support across platforms, including quick responses and helpful onboarding assistance
Time Savings: Many reviewers report significant reductions in administrative workload, gaining more time for personal or business tasks
Cloud & Mobile Convenience: Users appreciate the cloud‑based system with desktop + mobile syncing, allowing job updates, photos, job sheets, and communication from anywhere
Regular Updates: ToolTime frequently releases new features and improvements based on user feedback, demonstrating continuous platform growth
Strong Fit for Tradespeople: The software is considered ideal for small to mid‑sized trade businesses needing job management, quoting, scheduling, and task tracking in one system
Slow Feature Rollout: Some users note that certain expected features were missing at first and were only added gradually over time
Mobile App Limitations: Reviewers mention that features like adding customers or preparing quotes can only be done on desktop, not via the mobile app; some also request an iPad version
Technical Issues: Users report loading errors, repeated login problems, time‑tracking bugs, and screens jumping unexpectedly during data entry
Contract Concerns: Trustpilot reviewers warn that ToolTime may try to lock users into 12‑month contracts even if they attempt to cancel within the grace period
Not Ideal for Sole Traders: Some reviews state the app doesn’t save time for one‑person businesses and requires too much desktop use to be efficient
