TIMi
By TIMi
TIMi typical implementation process:
Download and Preparation: Download the TIMi installation package (portable or wizard-based installer) suitable for your system (Windows desktop or server, 32-bit or 64-bit). No administrative rights are required for most installations, making setup accessible for business users and IT alike.
Installation: Place the downloaded files in the same directory and run the provided batch file (e.g., “unzip_TIMi64_Full_Portable_in_C_SOFT.bat”). This extracts and installs TIMi into the default directory (such as C:\soft\TIMi). The process typically takes less than 5 minutes on a desktop; server installations may take longer if optional components are included.
Optional Component Setup: Install and configure additional recommended components such as Jenkins (for scheduling), GitHub Desktop or TortoiseSVN/TortoiseGIT (for version control), and other integrations like Kibella (dashboarding), Python, or database drivers as needed for your workflows.
License Activation: Follow the license activation guide to obtain and apply your TIMi serial number, ensuring full access to all features.
Configuration and Customization: Configure TIMi modules (Anatella for ETL, Modeler for AutoML, Stardust for segmentation, Kibella for BI) according to your project requirements. Set up data connections, user permissions, and any integrations with external tools or databases.
Data Import and Workflow Setup: Import your datasets and build ETL workflows, predictive models, or dashboards as needed. TIMi supports direct export to BI tools and databases for deployment.
Testing and Validation: Run initial workflows and models, validate outputs, and adjust configurations as necessary to ensure accuracy and performance.
TIMi can be extensively customized to fit specific business needs, offering flexibility across data integration, analytics, modeling, visualization, and deployment.
Customizable Dashboards and Reports: TIMi’s business intelligence module (Kibella) allows users to create and manage fully customizable dashboards and reports that update automatically. Users can visualize customers on interactive maps or tailor reports to track any KPI or business metric relevant to their operations.
Flexible Data Integration and ETL: The Anatella ETL engine enables users to extract, clean, aggregate, and join data from multiple sources in just a few clicks. It supports the creation of custom data pipelines and feature engineering without programming knowledge, but also allows advanced users (R, Python, JS coders) to integrate scripts for more complex requirements.
Automated and Custom Predictive Modeling: The Modeler tool provides full automation in building predictive models, but also allows customization at every step- variable selection, sampling, validation, and reporting organizations can tailor models to specific business challenges or regulatory needs.
Custom Segmentation and Visualization: With Stardust, users can create 3D and VR-enabled customer segmentations based on behavior or demographics, supporting highly customized marketing, risk, or operational strategies.
Self-Service Analytics: TIMi is designed as a true self-service analytics platform, allowing analysts to extract, merge, and transform data in any way needed. This supports rapid prototyping and experimentation with custom data models and analyses, even on large, sector-wide datasets.
Scalability and Deployment Flexibility: TIMi can be deployed on a single PC or scaled to hundreds of machines in the cloud for massive compute power, adapting to the size and complexity of any business. This flexibility supports both small teams and enterprise-scale operations.
No Vendor Lock-In and Open Collaboration: TIMi emphasizes “total freedom”-there is no vendor lock-in, and the infrastructure supports collaboration between business users and technical experts, enabling the co-creation of custom solutions.
Workflow and Process Automation: Users can automate custom workflows, including data transformation, model building, and report generation, to match their unique business processes.
TIMi is structured to minimize upfront costs, with no setup or entrance fees for the TIMi Suite users only pay ongoing support and subscription costs14. Here’s a breakdown of additional costs:
Support and Maintenance:
Support is bundled with each package and varies by level. For example, the Business Pack includes 20 hours of yearly remote consulting/support, while server-based Pro and Expert Packs include 30 hours and higher-level (Level 2) support1. Additional consulting or support beyond these hours is charged (typically from 1000 €/day or 150 €/hour for in-person training or consulting)1.
Support levels determine response time and access (e.g., Level 2 includes phone support, unlimited incident analysis, remote assistance, and faster bug fixes)1.
Training:
Initial tool training is included for a set number of days (e.g., 3–5 days depending on the package), but additional training is charged separately (from 1000 €/day or 150 €/hour)1.
Ongoing Subscription:
Pricing is subscription-based, with packages such as Cloud Mutualized (€499/month), Laptop/PC Starter (€5,970/year), Business Pack (€15,000/year), and custom pricing for server/enterprise deployments14.
For the TIMi Cloud (Anatella only), it’s €540/month with instant access and no minimum duration.
Additional Server Runtimes:
For server deployments, one runtime is included; additional runtimes are charged at €10,000 per server per year.
No Update Fees:
As long as your subscription is active and you comply with the license, all software updates are included at no extra charge.
No User-Based Fees:
There are no software limits on the number of users per machine; the only limiting factor is hardware capacity.
TIMi offers a range of training and support for new users:
Structured Sessions:
Anatella (ETL): Half-day to 2-day sessions for beginners and advanced users.
Modeler (AutoML) and Stardust (3D segmentation): Focused training on predictive modeling and multivariate segmentation.
TIMi Academy:
Free video tutorials on YouTube covering all tools with practical examples.
Documentation: Extensive user guides, quick start materials, and tutorials.
Support Levels:
Level 1: Email support, limited incident analysis.
Level 2: Phone/chat support, remote assistance, faster bug fixes.
Hotline & Ticketing: Available during business hours for technical help.
TIMi implements a robust set of security measures to protect data across its platform:
Two-Factor Authentication (2FA): TIMi Cloud requires two-factor authentication for user logins, adding an extra layer of security to prevent unauthorized access.
Data Encryption: Data is encrypted to safeguard sensitive information, both during processing and storage, ensuring that only authorized users can access or interpret the data.
Secure Remote Access: Access to TIMi Cloud servers is managed through secure protocols like RDP (Remote Desktop Protocol) over a single secure TCP/IP port, minimizing exposure to potential attacks and reducing the risk of unauthorized entry.
GDPR Compliance and Data Sovereignty: As a European company, TIMi adheres strictly to GDPR and other European data protection standards. Users can deploy TIMi in European or private cloud environments, guaranteeing full sovereignty and confidentiality over all data, especially for sensitive or governmental information.
Penetration Testing and Code Security: TIMi engages qualified penetration testers to regularly evaluate and certify the security of its codebase, ensuring vulnerabilities are identified and addressed promptly.
Ethical Data Handling and No Lock-In: TIMi ensures clients retain full ownership and control of their data at all times, with no vendor lock-in. Data can be exported freely, and processes are transparent, preventing obfuscation and ensuring clients can audit and manage their own data security.
Minimal Attack Surface: By requiring only a single secure port for cloud operations, TIMi significantly reduces the number of open network entry points compared to many competitors, lowering the risk of hacking attempts.
TIMi emphasizes user autonomy and data control, aligning with its commitment to ethical data practices. Here's an overview of TIMi's policies on data ownership and portability:
User-Centric Approach: TIMi promotes a self-service analytics culture where users are empowered to manage and analyze their data independently. This approach ensures that users maintain control over their data processes.
No Vendor Lock-In: TIMi's tools are designed to avoid vendor lock-in, allowing users to retain full ownership of their data and processes.
Flexible Integration: TIMi's suite, particularly Anatella, supports integration with various data sources and formats, including R, Python, and JavaScript, facilitating seamless data movement across platforms.
TIMi's policies regarding contract renewal and cancellation are outlined in its End User License Agreement (EULA). Here's a detailed overview:
Automatic Renewal: The EULA does not specify automatic renewal terms. Therefore, it's advisable to review your specific agreement or consult TIMi directly to understand the renewal process applicable to your contract.
Termination by TIMi: TIMi (referred to as B-I in the EULA) reserves the right to terminate the agreement immediately and without notice under the following conditions:Manual.
Non-Payment: If payment is not received within 30 calendar days after the invoice due date, or if an automatic banker's order is revoked.
Breach of Agreement: If the user fails to comply with the terms and conditions of the EULA or any other agreement with TIMi.
User Obligations Upon Termination:
Cease all use of the software and destroy all copies.
No longer receive serial keys necessary for software operation.
No entitlement to refunds for any amounts paid.
Invoice Payment: Invoices must be paid within 10 calendar days from the date of receipt.
TIMi adheres to stringent European data protection standards, ensuring robust compliance and security measures. Here's an overview of their compliance and security protocols:
GDPR Compliance: As a European company, TIMi fully complies with the General Data Protection Regulation (GDPR), safeguarding the personal data of EU citizens.
Data Sovereignty: TIMi ensures that all data remains within European jurisdictions, aligning with EU data sovereignty requirements.
Two-Factor Authentication (2FA): All TIMi servers are equipped with 2FA, enhancing account security.
Advanced Firewall and Antivirus: TIMi employs state-of-the-art firewalls and antivirus systems to protect against cyber threats. .
