Techcello
by Techcello
by Techcello
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Techcello
by Techcello
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for Techcello software involves several key steps, and the duration can vary based on the complexity and specific requirements of the project. According to the information provided on Aspire Systems' website, the implementation process generally includes the following stages:
1. Requirement Analysis: This initial phase involves understanding the client's specific needs and requirements. It includes detailed discussions and documentation to ensure that the solution aligns with the business objectives.
2. Design and Architecture: Based on the requirements gathered, the next step is to design the architecture of the solution. This involves creating a blueprint that outlines how the microservices will be structured and how they will interact with each other.
3. Development: In this phase, the actual coding and development of the microservices take place. This includes setting up the necessary infrastructure, developing the services, and integrating them as per the design specifications.
4. Testing: Once the development is complete, rigorous testing is conducted to ensure that the microservices function correctly and meet the specified requirements. This includes unit testing, integration testing, and performance testing.
5. Deployment: After successful testing, the microservices are deployed to the production environment. This step involves setting up the deployment pipeline and ensuring that the services are correctly configured and operational.
6. Monitoring and Maintenance: Post-deployment, continuous monitoring and maintenance are essential to ensure the smooth functioning of the microservices. This includes regular updates, performance monitoring, and troubleshooting any issues that arise.
The duration of the implementation process can vary significantly depending on the project's scope and complexity. However, the website does not provide specific timeframes for the implementation process. It is implied that the timeline is tailored to the individual needs of each project, and a detailed project plan would be created during the requirement analysis phase to outline the expected duration.
For more detailed information, you can refer to the source directly .
Yes, Techcello software can be highly customized to fit specific business needs. The search results provide several data points that highlight Techcello's customization capabilities:
1. Techcello allows product owners to associate multiple services/products on their portal and provides access to customers across products, enabling customization for different product offerings .
2. It provides features for customization, including data isolation, authentication, authorization, notifications, and more .
3. Techcello offers various levels of customization [15]:
- View Customization: Ability to customize views, layouts, logos, themes, form fields visibility/editability, and labels.
- Data Customization: Customizing data types, including pick lists.
- Report Customization
- Business Rules Customization
- Workflow Customization
- URL Customization
4. Techcello provides an ad-hoc builder that allows customers to configure custom attributes and extend them based on their specific needs .
5. The framework offers a powerful customization engine that allows developers to quickly and easily customize the look and feel of their applications [11].
6. Techcello is designed to be highly customizable, allowing businesses to pick it up and re-engineer their SaaS models whenever needed in a product's lifecycle. It can be used as a plug-in to an existing product or as a base framework for building new products [13].
7. The customization capability is a pre-requisite that all customers require, and Techcello enables customization depending on the basic needs of the software [15].
8. Techcello's extensibility allows creating powerful SaaS applications customized to meet the needs of any organization [11].
Techcello, as a cloud-ready, multi-tenant application development framework, involves several additional costs beyond the basic licensing fees. These costs can include setup fees, maintenance charges, and support fees. Here are the details based on the provided sources:
1. Setup Fees: The initial setup costs can include expenses related to the installation and configuration of the software. This may involve setting up the necessary infrastructure, integrating the software with existing systems, and configuring the various modules and features as per the client's requirements .
2. Maintenance Charges: Maintenance costs are a significant part of the overall expenditure for using Techcello. These charges cover the ongoing maintenance of the software, including updates, bug fixes, and performance enhancements. Maintenance charges can also include the costs associated with maintaining the servers if the software is hosted on-premise .
3. Support Charges: Support fees are typically charged for providing technical support and assistance to the users. This can include helpdesk support, troubleshooting, and resolving any issues that arise during the use of the software. The level of support provided can vary, and higher levels of support (e.g., 24/7 support) may incur additional charges .
4. Infrastructure Costs: If the software is hosted on a public or private cloud, there may be additional costs associated with the cloud infrastructure. This includes costs for cloud storage, data transfer, and other cloud services used by the application .
5. Customization Costs: Customizing the software to fit specific business needs can also incur additional costs. This includes the development and integration of custom features, modules, and workflows that are not part of the standard offering .
6. Subscription Management Costs: For SaaS applications, there may be costs associated with managing subscriptions, including metering, billing, and payment processing. These costs can vary depending on the complexity of the subscription models and the external billing service providers used .
Techcello offers comprehensive training and support to new users to ensure a smooth transition and effective utilization of the platform. Here are the key aspects of the training and support provided:
Training
1. On-Site Training: Techcello provides on-site training sessions for new users. This hands-on training helps users understand the platform's features and functionalities in a real-world setting .
2. Online Training Programs: Techcello offers online training programs, which can be particularly useful for geographically dispersed teams. For example, the InVision team underwent a 12-hour online training program conducted by Techcello .
3. Webinars and Workshops: Techcello conducts webinars and workshops to educate users about the platform. These sessions cover various topics, including building multi-tenant applications, customization, and best practices for using the platform .
Support
1. Technical Support: Techcello provides technical support to help users troubleshoot and resolve any issues they encounter while using the platform. This support can be accessed through various channels, including email and phone .
2. Documentation and Guides: Techcello offers extensive documentation and developer guides that provide detailed instructions on how to use the platform. These resources cover everything from installation and configuration to advanced customization and development [15].
3. Customer Success Stories: Techcello shares case studies and success stories from other customers to provide new users with insights and best practices. These stories highlight how other organizations have successfully implemented and benefited from the platform .
4. Community and Forums: Users can also benefit from the Techcello community and forums, where they can ask questions, share experiences, and get advice from other users and experts [16].
Data Encryption
1. Encryption of data at rest and in transit using strong encryption algorithms like AES and RSA is a fundamental security measure . This ensures data remains protected even if intercepted or accessed by unauthorized parties.
2. Encryption keys must be properly managed and secured to prevent data from being compromised if keys are lost or stolen .
Access Controls and Authentication
1. Implementing robust access controls like multi-factor authentication (MFA), single sign-on (SSO), and role-based access controls (RBAC) to ensure only authorized users can access sensitive data .
2. Using predefined profiles and policies to control data access based on user roles, IP addresses, device types etc.
3. Secure collaboration tools by applying data loss prevention (DLP) policies to restrict sharing of sensitive data on platforms like Slack, Zoom etc.
Data Isolation and Segmentation
1. Isolating each customer's data into separate storage zones or databases in a multi-tenant SaaS environment for superior security .
2. Minimizing the amount of data collected and the attack surface to reduce risks .
Monitoring, Logging and Auditing
1. Implementing comprehensive logging and monitoring systems to detect security incidents, unauthorized access attempts, and enable incident response .
2. Regularly conducting security assessments like vulnerability scans and penetration testing to identify and address weaknesses .
Backup and Disaster Recovery
1. Maintaining secure backups at multiple locations with encryption to enable data recovery in case of incidents .
2. Implementing measures like snapshots every 15 minutes to minimize potential data loss (low RPO) .
Physical Security
1. Securing physical devices, facilities and backup media through access controls, locks, alarms etc. to prevent data theft or loss .
Other measures include secure software development practices, timely software updates and patches, employee security training, and compliance with data protection regulations like GDPR .
The specific security controls implemented can vary based on the organization's needs, but a multi-layered approach covering encryption, access controls, monitoring, backups and physical security is essential to robustly protect data .
Techcello releases updates regularly, and the management of these updates is structured to ensure minimal disruption and maximum efficiency. Here are the key points regarding the frequency and management of updates for Techcello:
Frequency of Updates
1. Regular Updates: Techcello provides regular updates to its software, which include enhancements, new features, and bug fixes. The exact frequency of these updates can vary, but they are designed to keep the software up-to-date with the latest technological advancements and user requirements .
2. Security Updates: Security updates are released as needed to address any vulnerabilities or security issues that are identified. These updates are prioritized to ensure the safety and integrity of the system .
Management of Updates
1. Automated Release Pipelines: Techcello utilizes out-of-the-box Continuous Integration/Continuous Deployment (CI/CD) options to set up automated release pipelines. This automation helps in streamlining the update process, reducing manual intervention, and ensuring that updates are deployed efficiently [13].
2. Version Control: Updates are managed with a robust version control system. This ensures that each update is tracked, and users can easily identify the changes made in each version. It also allows for rollback to previous versions if necessary [12].
3. Notification System: Techcello has a notification system in place to inform users about upcoming updates, new features, and any maintenance activities. This system ensures that users are well-informed and can prepare for any changes .
4. Change Management: Techcello follows a structured change management process to handle updates. This includes planning, testing, and deploying updates in a controlled manner to minimize any potential impact on users [12].
5. Customer Feedback: Updates are often driven by customer feedback and usage patterns. Techcello collects and analyzes user feedback to identify areas for improvement and to prioritize features that will provide the most value to users .
Techcello's policy on data ownership and portability is designed to ensure that customers retain control over their data and can easily move it as needed. Here are the key points based on the provided sources:
Data Ownership
1. Customer Ownership: Techcello ensures that all data created or stored by customers within its applications and servers is the property of the customer. This means that Techcello makes no claim to ownership of any documents, databases, data files, web server content, email content, or any other type of data that customers create, amend, or store using their systems [13].
2. Access Control: Customers have control over who can access their data. Techcello provides access to customer data only to people nominated by the customer and to their technical team for support purposes. This ensures that data is protected and only accessible to authorized individuals .
3. Data Return and Deletion: Customers can request the return of their data at any time or upon termination of their account. Techcello commits to deleting any customer data from their systems 30 days after account termination or after the data has been returned to the customer .
Data Portability
1. Portability Features: Techcello supports data portability, allowing customers to easily obtain, move, copy, transfer, and reuse their personal data across different services. This is in line with the broader industry trend and regulatory requirements, such as those outlined in the EU’s General Data Protection Regulation (GDPR) .
2. Interoperability: Techcello's platform is designed to facilitate interoperability, allowing data to be transferred between different systems and platforms. This helps prevent vendor lock-in and ensures that customers can move their data to other service providers if needed [14].
3. Compliance with Regulations: Techcello adheres to relevant data privacy and security regulations, ensuring that data portability is implemented in a way that complies with legal requirements. This includes obtaining explicit consent from customers before collecting and processing their data and ensuring that data is protected and used in accordance with the customer’s wishes [13][15].
Techcello offers flexible scaling options to allow organizations to scale up or down their usage as per changing needs. Here are the key points regarding scaling with Techcello:
1. Auto-Scaling: Techcello leverages cloud infrastructure like AWS to enable auto-scaling capabilities. This allows automatically provisioning or deprovisioning compute resources based on demand .
2. Scale-Out/Scale-In: Organizations can scale out (add more resources) or scale in (remove resources) their deployment on-demand by adding or removing application servers, web servers, etc. behind a load balancer .
3. Elastic Scaling: Techcello supports elastic scaling, allowing applications to gracefully scale up during periodic bursts or spikes in demand and then scale down when demand subsides .
4. Database Sharding: For database scaling, Techcello provides considerations and best practices around database sharding to split data across multiple database nodes as scaling needs increase .
5. Hybrid Approach: A hybrid approach combining relational databases and NoSQL databases can be employed, utilizing the strengths of each for different data storage and scaling needs .
6. Batch Job Scaling: For batch job processing at scale, Techcello recommends using asynchronous job queues and adding more processing nodes to scale out the job execution capacity .
7. Microservices Architecture: Techcello's microservices architecture inherently provides better scalability by allowing scaling of individual services independently based on demand .
While specific pricing or commercial terms are not explicitly mentioned, the sources indicate that Techcello provides the architectural flexibility and cloud integration to scale up or down resources and capacity as per changing organizational requirements .
Techcello software:
Contract Renewal
1. Techcello contracts typically have an initial term specified in the order form [15].
2. After the initial term, the contract automatically renews for successive renewal terms, usually one year each, unless either party provides a notice of termination before the end of the current term [15].
3. The renewal notice period required to prevent auto-renewal is typically 60-90 days before the end of the current term [14][15].
4. Pricing for renewal terms may be subject to change. Techcello must provide notice of any new pricing at least 60 days before the start of a renewal term [15].
5. If the customer does not agree to the new pricing for a renewal term, they can provide a non-renewal notice to terminate the contract at the end of the current term [15].
Contract Cancellation
1. Customers can cancel their contract by providing a written notice of termination, usually 30-90 days before the desired termination date [14][16].
2. If a customer cancels before the end of the initial term or a renewal term, they may be subject to early termination fees covering the remaining months of that term [12].
3. Techcello may have the right to suspend or terminate a customer's services immediately without notice in cases of non-payment, illegal use, breach of contract, or if the customer's use negatively impacts Techcello's systems or other customers [14].
4. Upon contract termination, Techcello will delete the customer's data within a specified period (e.g. 30 days) after termination [14].
5. Termination notice periods, early termination fees, and data deletion timelines should be clearly specified in the contract terms [12][14][15][16].
Techcello software meets several compliance standards to ensure data security, privacy, and regulatory adherence. Here are the key compliance standards that Techcello adheres to:
General Data Protection Regulation (GDPR)
1. GDPR Compliance: Techcello complies with the GDPR, which is enforced by the European Union to protect the digital information of European citizens. This includes obtaining user consent to collect their data and ensuring that users have the option to decline data collection .
Health Level Seven (HL7)
2. HL7 Compliance: Techcello supports compliance with HL7 standards, which are widely used in the healthcare industry for the exchange, integration, sharing, and retrieval of electronic health information .
cXML (Commerce eXtensible Markup Language)
3. cXML Compliance: Techcello supports cXML, a protocol used for the communication of business documents between procurement applications, e-commerce hubs, and suppliers .
Security and Data Protection Standards
4. Secure Data Encryption: Techcello implements secure data encryption to protect data at rest and in transit, ensuring compliance with various data protection standards .
5. Access Control and Authentication: The software includes robust access control mechanisms, such as privilege-based access control and customizable roles, to meet security compliance requirements .
Industry-Specific Compliance
6. HIPAA (Health Insurance Portability and Accountability Act): While not explicitly mentioned, the adherence to HL7 and secure data encryption suggests that Techcello is designed to meet healthcare industry standards like HIPAA, which mandates the protection of patient information .
Other Compliance Standards
7. SOC 2 and ISO 27001: Although not explicitly mentioned in the provided sources, Techcello's focus on security, data encryption, and access control indicates alignment with common IT compliance standards such as SOC 2 and ISO 27001, which provide frameworks for managing and protecting data .
Compliance with Regional Laws
8. Regional Compliance: Techcello ensures compliance with regional laws and regulations, such as GDPR for the EU, and likely other regional data protection laws, to ensure that businesses operate within legal boundaries and protect customer data .
By Techcello