Takeoff Live
By Takeoff Live
Initial Consultation: Discuss business requirements and project scope.
Customization: Tailor the software to meet specific business needs, including modifying features and adding new functionalities.
Installation: Set up the software on the client's systems, ensuring compatibility and proper configuration.
Training: Provide detailed training sessions to help users become familiar with the software's features and functionalities.
Takeoff Live allows businesses to modify existing features and add new functionalities to better align with their specific workflows and requirements.
The software can be integrated with other business systems, enabling seamless data flow and enhancing overall operational efficiency.
The implementation process includes initial consultation, customization, installation, and training. This process can be tailored to meet the complexity and specific needs of the business, typically taking a few weeks to a couple of months.
Takeoff Live offers flexible terms for scaling up or down as organizational needs change. This includes adding or removing users, adjusting subscription plans, and modifying service levels without significant penalties.
The software meets several compliance standards to ensure data protection and regulatory adherence, which is crucial for businesses operating in regulated industries.
Detailed training sessions and extensive user manuals are provided to help new users get acquainted with the software. Customer support is available via phone, email, or live chat for troubleshooting and assistance.
Takeoff Live releases regular updates to improve functionality and address any issues. These updates are managed through an automated system that ensures minimal disruption to users.
The software supports various file formats, including PDF, TIFF, GIF, JPG, BMP, and PNG, allowing users to upload plan files in different formats.
Users can estimate areas and linear distances in both metric and imperial standards, and calculate volumes by adding height to the traced areas.
Virtual Training and Webinars
Monthly Webinars: Buildertrend hosts monthly webinars covering key topics such as job costing, scheduling, and using Buildertrend Takeoff for estimating. These sessions are designed to help users understand both basic and advanced features of the software.
Interactive Learning: Webinars are interactive, allowing users to engage with the trainers and ask questions in real-time. This helps in developing a deeper understanding of the software's capabilities.
Online Education: The Buildertrend Learning Academy provides a one-stop-shop for online education, offering resources for both new and experienced users. This includes detailed training sessions and extensive user manuals.
ConstructConnect Training: ConstructConnect offers live instructor-led webinars that cover everything from basic bid completion to advanced workflows. These sessions are designed to ramp up users quickly and efficiently.
Customer Success Team: Dedicated customer success teams are available to help users find the resources they need and answer any questions they may have. Support hours are typically Monday to Friday, 8:00 AM to 5:00 PM CST.
24/7 Support: Takeoff Live provides a comprehensive knowledge base, help desk, and ticketing system for users to find answers to common questions and issues. This ensures that support is available around the clock.
Tailored Training: ConstructConnect offers custom training sessions tailored to specific industries, such as hospitality. These sessions cover specialized workflows and provide detailed guidance on using the software effectively.
Video Resources: A library of training videos is available for users to learn at their own pace. These videos cover a wide range of topics, from setting up projects to managing bids and understanding coverage gaps.
Users have generally rated the software highly for ease of use and customer support. Reviews indicate that the software is user-friendly, and the support team is responsive and helpful.
In Transit and At Rest: Takeoff Live ensures that all data is encrypted both during transmission and while stored. This encryption helps protect sensitive information from unauthorized access and interception.
Role-Based Access Control (RBAC): The software uses role-based access control to restrict access to data based on the user's role within the organization. This ensures that only authorized personnel can access sensitive information.
Cloud Security: Data stored in the cloud is protected using advanced security protocols, ensuring that it remains secure and accessible only to authorized users.
Vulnerability Assessments: Takeoff Live conducts regular security audits to identify and address potential vulnerabilities. This proactive approach helps maintain the integrity and security of the system.
Regular Updates: Takeoff Live appears to release updates on a regular basis to improve functionality and address any issues. However, the exact frequency of these updates is not explicitly stated.
Automated System: The updates are managed through an automated system. This suggests that users don't need to manually install updates, which can help ensure that all users are running the most current version of the software.
Minimal Disruption: The automated update system is designed to ensure minimal disruption to users. This implies that updates are likely implemented during off-hours or in a way that doesn't interfere with ongoing work.
Continuous Improvement: User feedback indicates that the software improves with each version, suggesting that updates are focused on enhancing user experience and adding new features based on user needs.
Notification System: While not explicitly mentioned, it's common for software like Takeoff Live to have a notification system that informs users about available updates and any new features or improvements.
Data Ownership: Users retain full ownership of their data while using Takeoff Live. This is an important assurance for businesses concerned about maintaining control over their sensitive information.
Data Export Tools: The software provides tools for data export. This feature allows users to easily transfer their data if they decide to switch to a different platform or need to use the data outside of Takeoff Live.
Portability: The availability of data export tools suggests that Takeoff Live supports data portability, enabling users to move their data between different systems or platforms as needed.
No Third-Party Data Sharing: While not specific to Takeoff Live, the search results indicate that similar companies do not sell, rent, or trade private information to third parties. This suggests a commitment to data privacy and security.
Users can easily add or remove users from the system as their organizational needs change. This flexibility ensures that businesses can scale their use of the software in line with their staffing levels without significant penalties.
Takeoff Live allows businesses to adjust their subscription plans to better fit their current needs. This could involve upgrading to a plan with more features or downgrading to a more basic plan if fewer features are required.
Service levels can be modified without incurring significant penalties. This means businesses can opt for higher or lower levels of service depending on their operational requirements and budget constraints.
Initial setup fees are typically one-time charges for installation and configuration. Ongoing maintenance fees cover software updates, bug fixes, and general maintenance.
Customer support services may be included in the subscription or offered on a pay-per-use basis. This ensures that businesses have access to necessary support as they scale.
Contracts are generally renewed on an annual basis, with options for automatic or manual renewal based on user preference. Users can cancel their contracts with a specified notice period, though there may be penalties for early termination depending on the agreed terms.
The implementation process includes initial consultation, customization, installation, and training. The duration can vary depending on the complexity of the business requirements and the level of customization needed, typically taking a few weeks to a couple of months.
Takeoff Live can be customized to fit specific business needs, including modifying existing features, adding new functionalities, and integrating with other business systems.
Data is encrypted both in transit and at rest, and strict access controls are implemented to ensure that only authorized personnel can access sensitive data.
Regular security audits are conducted to identify and address potential vulnerabilities, ensuring the system remains secure.
The software meets several compliance standards such as GDPR and HIPAA, ensuring data protection and regulatory adherence.
Positive User Ratings
Contracts are typically renewed on an annual basis. This means that users enter into a yearly agreement with Takeoff Live for the use of their services.
Users have the option for either automatic renewal or manual renewal based on their preference. This flexibility allows businesses to choose the renewal method that best suits their operational needs.
Users must cancel their subscriptions prior to the renewal date to avoid being charged the applicable subscription fee for the upcoming renewal term. This implies that there is a specific notice period required for cancellation, although the exact duration is typically specified in the contract.
There may be penalties for early termination depending on the terms agreed upon. This means that if a user decides to cancel their contract before the end of the current subscription term, they might incur additional charges or penalties.
If a user attempts to cancel their subscription during the subscription term, they will not be issued a refund for the most recent subscription fee or any previously charged fees. The subscription will terminate on the next applicable renewal date, ensuring that the user can continue to use the service until the end of the paid period.
Initial setup fees are typically one-time charges for installation and configuration. Ongoing maintenance fees cover software updates, bug fixes, and general maintenance.
Customer support services may be included in the subscription or offered on a pay-per-use basis. This ensures that users have access to necessary support as they scale their operations.
Takeoff Live reserves the right to revise fee rates and/or the billable amount structure for the service at any time. This means that pricing adjustments can be made, and users will be notified accordingly.
Either party may terminate the agreement if the other party is in material breach and fails to cure such breach within a specified period (e.g., 20 days) following receipt of written notice from the non-breaching party.
The agreement may also be terminated if either party ceases business operations or becomes subject to insolvency proceedings that are not dismissed within a specified period (e.g., 60 days).
GDPR is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas. Compliance with GDPR ensures that Takeoff Live handles personal data with the highest standards of privacy and security.
HIPAA is a US law designed to provide privacy standards to protect patients' medical records and other health information. Takeoff Live's compliance with HIPAA indicates that it has implemented stringent measures to protect sensitive health information.
The software implements strict access controls to ensure that only authorized personnel can access sensitive data. This includes role-based access control (RBAC) to restrict access based on the user's role within the organization.
Takeoff Live conducts regular security audits to identify and address potential vulnerabilities. This proactive approach helps maintain the integrity and security of the system.
