Stay In Touch
By Stay in Touch
User-Friendly Interface: Many users appreciate the software's intuitive and easy-to-navigate interface, which makes it simple to train new employees and manage operations efficiently.
Comprehensive Features: The software is praised for its robust features, including guest self-check-in, housekeeping tracking, and the ability to manage multiple properties. These features help streamline operations and drive revenue for hotels
Excellent Customer Support: Users often highlight the responsive and helpful customer support team, which assists effectively during integration and ongoing use
Customization and Integration: The software offers extensive customization options, allowing businesses to tailor the system to their specific needs. It also supports numerous integrations, enhancing operational efficiency.
Positive Impact on Revenue: Several reviews mention that the software's features have helped increase revenue through effective management and upselling opportunities.
Reporting Complexity: Some users find it challenging to drill down into reports, as it requires sorting through a lot of information to get the desired data.
Missing Features: There are mentions of missing functionalities, such as booking more than four persons per room on a group booking, which some users find limiting
Integration Issues: A few reviews note problems with integrating the system with other software, such as bookkeeping systems, which can hinder seamless operations
Initial Setup Challenges: While the system is generally user-friendly, some users experienced difficulties during the initial setup and integration phases, citing minor and major flaws.
