Splashtop
by Splashtop Inc
by Splashtop Inc
معلومات الملف الشخصي آخر تحديث في: 18 August 2024
معلومات الملف الشخصي آخر تحديث في: 18 August 2024
by Splashtop Inc
by Splashtop Inc
معلومات الملف الشخصي آخر تحديث في: 18 August 2024
معلومات الملف الشخصي آخر تحديث في: 18 August 2024
بواسطة Splashtop Inc
Splashtop Inc. is a Silicon Valley-based company specializing in remote desktop and remote support software solutions. Founded in 2006 as DeviceVM Inc., the company initially developed an instant-on Linux-based operating system. In 2010, it rebranded as Splashtop and shifted its focus to remote access software. Splashtop's products are designed to provide high-performance remote access with 4K quality at 60fps, advanced security features, and compliance with industry standards like GDPR and HIPAA. The company serves a diverse range of users, including businesses, IT support teams, educational institutions, and managed service providers. With over 30 million users and a valuation exceeding $1 billion, Splashtop is recognized for its user-friendly solutions that offer seamless access across multiple operating systems, including Windows, macOS, and Linux. Its offerings include Splashtop Business Access, Splashtop SOS for on-demand support, and Splashtop Enterprise for comprehensive remote access and endpoint management.
Splashtop Inc. was founded in 2006 under the name DeviceVM Inc. by Mark Lee, Thomas Deng, Philip Sheu, and Robert Ha. The company initially focused on creating an 'instant-on' Linux-based computing platform named Splashtop OS, which allowed users to get online quickly without waiting for their primary operating system to boot. In 2010, the company rebranded to Splashtop Inc. and shifted its focus to remote desktop and remote support solutions. The original Splashtop Remote product was split into multiple products in 2013, including Splashtop Business Access, which has since become a key offering.
Splashtop has raised significant funding over the years, with notable rounds including a $50 million financing round in January 2021, which pushed its valuation beyond the $1 billion mark, achieving unicorn status. This round was led by Sapphire Ventures and included participation from other long-time investors such as Storm Ventures, NEA, and DFJ DragonFund. An additional $15 million was raised in March 2021, bringing the total funding in that round to $65 million.
Splashtop Business Access is a remote desktop solution designed for individuals and teams. It is available in several tiers:
Business Access Solo: Priced at $5 per month (billed annually at $60), it is designed for individual users and includes features such as access from any device, easy setup, high performance, and robust security.
Business Access Pro: Priced at $8.25 per month per user (billed annually at $99 per user), it is built for teams and includes additional features such as multi-monitor support, user role and access management, chat and session recording, and the ability for two users to access one computer simultaneously.
Business Access Performance: Priced at $13 per month (billed annually at $149), it is tailored for creative professionals and power users, offering features like 4:4:4 color mode, high-fidelity audio, USB device redirection, remote stylus support, and microphone passthrough.
Splashtop has continually expanded its product offerings to meet the needs of various industries, including IT, finance, healthcare, education, and creative sectors. The company has introduced new features and products such as Splashtop SOS for on-demand remote support and Splashtop Enterprise for comprehensive remote access and support solutions. These expansions have been driven by customer feedback and market demands, particularly during the COVID-19 pandemic when remote work became essential.
Splashtop regularly updates its software with new features to enhance user experience and security. Recent updates have included support for 4K-quality streaming, integration of SSO, and features aimed at improving remote collaboration and IT support.
Splashtop emphasizes customer satisfaction, security, reliability, and compliance as core values. The company boasts a high Net Promoter Score (NPS) of 93, reflecting strong customer satisfaction. Splashtop's culture is built around delighting customers globally, with a focus on providing best-in-class solutions at reasonable prices. The company also prioritizes security, with compliance to standards such as ISO/IEC 27001, SOC2, GDPR, and CCPA.
Splashtop serves more than 30 million users globally, including 85% of Fortune 500 companies. The user base spans various sectors, including enterprises, academic institutions, government agencies, and small businesses. The company has a strong community presence, with active engagement through events, webinars, and customer support channels. Splashtop's solutions are used for diverse applications, from remote work and IT support to remote learning and creative collaboration.