Name: SolarWinds Service Desk
Brand: SolarWinds Worldwide, LLC
SKU: 683cb701b65f09db5f24d0de
Rating: 4.6 (475 reviews)

Pricing Overview

SolarWinds Service Desk offers three pricing tiers: Essentials – $39/user/month Incident management, service catalog, SLA tracking, knowledge base, chat support Advanced – $79/user/month Adds advanced automation, contract management, benchmarking, API access, and virtual agent Premier – $99/user/month Includes dedicated success manager, visual CMDB, runbooks, and enhanced AI features All plans include a 30-day free trial, and volume discounts are available for larger teams.

SolarWinds Service Desk Pricing

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Essentials
$ 39
Per Company Per Month
Last updated on: 2nd Jun 2025
- For Growing Teams
- Per month, per technician, supports unlimited users. Asset pricing available upon request.
- Incident Management
- Knowledge Base
- Service Portal
- Asset Management
- Service Catalog
- Change Management
- Service Level Agreement (SLA)
- Groups
- Custom Roles
- Internationalization
- Real time 24/7 Live Chat Support
- Multi-Factor Authentication (MFA)
Advanced
$ 79
Per Company Per Month
Last updated on: 2nd Jun 2025
- For Mature IT Organizations
- Per month, per technician, supports unlimited users. Asset pricing available upon request.
- Includes Essentials Benefits+
- Custom Fields and Forms
Premier
$ 79
Per User Per Month
Last updated on: 2nd Jun 2025
- For Full Customizability
- Per month, per technician, supports unlimited users. Asset pricing available upon request.
- Includes Advanced Benefits+
- Visual CMDB and Dependency Mapping

SolarWinds Service Desk

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Categories Associated

Pricing Overview

SolarWinds Service Desk Pricing

Essentials

Advanced

Premier