Smartspanner
by Smartspanner
by Smartspanner
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Smartspanner
by Smartspanner
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for Smartspanner software involves several steps:
An initial consultation to understand business requirements and processes
Software configuration and customization to meet specific needs
Data migration from existing systems
User training and go-live support
The implementation timeline can vary depending on the complexity of requirements, but typically ranges from 4-8 weeks for small businesses to 3-6 months for larger enterprises.
Smartspanner offers extensive customization capabilities to tailor the software to unique business workflows and processes. Their team of experts works closely with clients to configure the software, build custom modules/integrations, and ensure it aligns with specific operational needs.
Smartspanner has an upfront implementation fee based on the scope of work, which covers configuration, data migration, and training. There are also ongoing monthly/annual subscription fees based on the number of users and modules required. Additional costs may include charges for premium support plans, software customizations, and third-party integrations.
For training and support, Smartspanner provides comprehensive services:
Hands-on training sessions during implementation
Online tutorials, documentation, and a knowledge base
Dedicated support team available via phone, email, and live chat
Option for on-site training and long-term support contracts.
Smartspanner has robust measures like data encryption, role-based access controls, audit trails, and regular security audits/certifications (e.g., ISO 27001). They also offer options for private cloud or on-premises deployment for clients with stringent data security needs.
Smartspanner releases updates regularly to ensure the software remains current and effective. These updates are managed seamlessly through their cloud-based platform, meaning users do not need to manually install updates. The updates typically include new features, performance improvements, and security enhancements.
Smartspanner's policy on data ownership ensures that the client retains full ownership of their data. The software provides tools for data export, allowing users to easily transfer their data if they decide to switch to another system. This ensures that businesses can maintain control over their information and comply with any data portability requirements.
Smartspanner offers flexible subscription plans that allow organizations to scale up or down based on their needs. The pricing plans are structured to accommodate different sizes of operations:
Light Plan: £15/month for 1 user and 1 site
Medium Plan: £50/month for 5 users and 3 sites
Heavy Plan: £75/month for 10 users and unlimited sites
Custom Plans: Available for larger or more specific needs
This flexibility ensures that businesses can adjust their usage and costs as their requirements change.
Smartspanner's terms for contract renewal and cancellation are designed to be straightforward and user-friendly:
Automatic Renewal: Contracts typically renew automatically unless canceled by the user. Users are notified before the renewal date.
Cancellation: Users can cancel their subscription at any time. The process is designed to be simple and can be done through the user account settings or by contacting customer support.
Refunds: Depending on the terms of the subscription, refunds for unused portions of the service may be available upon cancellation.
Smartspanner meets several compliance standards to ensure data security and regulatory adherence:
Data Encryption: All data is encrypted both in transit and at rest to protect against unauthorized access.
Access Controls: Role-based access controls ensure that only authorized personnel can access sensitive information.
Regular Audits: The software undergoes regular security audits to identify and mitigate potential vulnerabilities.
Compliance Certifications: Smartspanner adheres to industry standards such as ISO 27001 for information security management.
By Smartspanner