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Sendible
by Sendible
by Sendible
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Sendible
by Sendible
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
we can infer some details about their onboarding and support:
- Sendible offers customer success onboarding to help new customers get set up and trained on using their platform. This likely involves working with their support team to provision accounts, integrate social profiles, and learn how to use the core features.
- They have a global support team available, implying there is ongoing support beyond just the initial implementation.
- Weekly live webinars are offered, which could be part of the onboarding process or continuing education for customers.
While no specific timeframe is provided, the emphasis on personalized onboarding and training suggests the implementation timeline may vary depending on the size and needs of the customer. For smaller teams, it could potentially be a relatively quick process, but larger agencies or brands may require more extensive setup and training over a longer period. Without more details from Sendible, it's difficult to estimate a typical implementation duration.
Yes, Sendible software can be customized to fit specific business needs. Here are several data points that highlight the customization capabilities of Sendible:
White Label Solutions
1. White Label Branding: Sendible allows agencies to white-label the software, enabling them to brand the platform with their own colors, tabs, support pages, personalized email notifications, and web domain. This helps maintain the agency's brand prominence while using Sendible's tools[15].
2. Custom Reports: Users can build custom reports tailored to each client's needs using the Report Builder. This tool offers over 250 drag-and-drop modules, allowing for highly personalized and branded reports.
3. Custom User Permissions: Sendible provides the ability to create custom user permission groups. This feature allows agencies to control who has access to specific functionalities, which can be particularly useful for managing different client needs and internal team roles[14].
API and Integrations
4. API Access: Sendible offers an API that allows businesses to integrate the platform with other tools and systems they use. This can be particularly useful for automating workflows and ensuring seamless data exchange between different software solutions.
5. Integration with Other Tools: Sendible supports integrations with various third-party tools such as Canva for design, GIPHY and Pexels for media content, and Dropbox and Google Drive for file storage. These integrations help businesses streamline their content creation and management processes[14][15].
Content Management and Approval
6. Approval Workflows: Sendible offers customizable approval workflows, which can be tailored to fit the specific needs of a business. This includes setting up multi-level approvals, bulk approvals, and restricting certain users to only send messages for approval rather than posting directly[17].
7. Content Calendar: Businesses can develop a content calendar within Sendible to outline their social media posting schedule. This feature helps in planning and organizing content to meet specific business goals.
Customizable Features
8. Customizable Dashboards: Sendible allows users to create personalized dashboards for managing multiple brands and their social media accounts. This feature is particularly useful for agencies that handle various clients and need to keep their activities organized[15].
9. CSS Customization: For resellers, Sendible offers CSS customization options to ensure the platform seamlessly integrates with the agency's branding, providing a unique and professional look[20].
Reporting and Analytics
10. Advanced Reporting Tools: Sendible's reporting tools can be customized to show specific metrics that matter to a business. This includes insights into audience growth, post engagements, and the performance of different social media channels.
Client Management
11. Client Onboarding and Management: Sendible provides tools for client onboarding, including the ability to securely add client profiles to the dashboard without sharing sensitive passwords. This enhances the client management process and boosts credibility[15].
Flexibility and Scalability
12. Scalable Solutions: Sendible's platform is designed to be scalable, making it suitable for growing agencies and teams. The cost decreases as more profiles and users are added, providing a cost-effective solution for businesses of various sizes.
These customization options make Sendible a versatile tool that can be tailored to meet the unique needs of different businesses, from small enterprises to large agencies.
Sendible's pricing structure includes several additional costs beyond the basic subscription fees. Here are the key points regarding setup fees, maintenance, and support charges:
Setup Fees
1. White Label Plans: For agencies opting for the White Label plans, there are upfront setup costs. The exact amount is not specified, but it is mentioned that these costs are significant enough to be highlighted separately.
Maintenance and Support Charges
2. Processing Fees: A 3% processing fee is applied to all payments. This fee is associated with the manual processing of payments and invoicing setup for accounts[14].
Subscription Plans and Costs
3. Subscription Plans: Sendible offers several subscription plans with varying costs:
- Creator Plan: $29/month, suitable for freelancers with 1 user and 6 social profiles.
- Traction Plan: $89/month, designed for small agencies with 4 users and 24 social profiles.
- Scale Plan: $199/month, aimed at growing agencies with 7 brands and 49 social profiles.
- Expansion Plan: $399/month, for larger agencies with more extensive needs.
- White Label Plan: Starts at $299/month, includes custom branding and domains, and is suitable for up to 20 users and 60 social profiles.
- White Label+ Plan: $750/month, for large agencies with 100 users and 300 social profiles.
Custom Plans
4. Custom Plans: For agencies with specific needs, Sendible offers custom plans that can include unlimited users, white labeling, SSO, and other features. The pricing for these plans is not fixed and requires direct consultation with Sendible.
Free Trial
5. Free Trial: Sendible offers a 14-day free trial for all its plans, allowing potential users to test the platform before committing to a subscription.
Additional Features and Integrations
6. Integrations: Sendible integrates with various third-party tools such as Canva, Google Drive, GIPHY, and Pexels. These integrations are included in the subscription plans and do not incur additional costs.
Customer Support
7. Customer Support: Sendible provides customer success onboarding, weekly live webinars, and a global support team. These services are included in the subscription plans and do not have additional charges.
Sendible offers a comprehensive range of training and support resources to help new users get acquainted with the platform and maximize its features. Here are the key components of their training and support offerings:
Training Resources
1. Video Tutorials:
- Sendible provides a library of step-by-step video tutorials that guide users through various aspects of the platform, from connecting social media accounts to creating and scheduling posts, and analyzing performance.
- These videos are designed to help users at all levels, whether they are beginners or more advanced users.
2. Webinars and Training Sessions:
- Regular webinars are hosted by Sendible to educate users on different aspects of social media management, including content strategy, analytics, and best practices.
- These sessions also cover new features and provide insights into social media marketing trends, allowing users to stay updated and improve their skills.
3. Knowledge Base:
- Sendible’s knowledge base offers extensive documentation, guides, FAQs, and troubleshooting articles to help users understand the platform’s features and functionalities.
- This resource is particularly useful for finding answers to specific questions and learning more about particular features.
4. Sendible Blog:
- The Sendible blog includes a mix of case studies, how-to articles, and insightful tips to help users make the most of the platform while staying updated with the latest features and enhancements.
Support Resources
1. Customer Support:
- Sendible’s customer support team is available to assist users via email or live chat. This ensures that users have access to prompt assistance when they encounter issues or have specific inquiries.
- The support team is known for being responsive and helpful, providing real-time solutions to user problems.
2. Support Center:
- The Support Center is a hub for detailed articles and FAQs, where users can find solutions to common issues and learn more about specific features.
- If users cannot find the answers they need, they can reach out to the support team directly from the Support Center.
3. Customer Success Onboarding:
- Sendible offers customer success onboarding to help new users get set up and trained on using the platform. This includes personalized assistance to ensure that users can effectively utilize Sendible’s features from the start.
4. Live Chat and Help Desk:
- Users can explore help desk resources for self-service answers or get assistance from the support team via live chat. This feature is particularly useful for quick queries and immediate support needs[15].
Additional Resources
1. Group Demo Sessions:
- Sendible hosts weekly group demo sessions where social media consultants outline the platform’s key features and answer user questions. These sessions are designed to help users understand how to leverage Sendible for their social media goals.
2. Free Resources and Templates:
- Sendible provides free resources, including templates and guides, to help users plan and execute their social media campaigns more efficiently.
3. Client Onboarding Support:
- For agencies, Sendible offers specific resources and support for onboarding new clients, including questionnaires and checklists to streamline the process[19].
Sendible has implemented several security measures to protect user data. Here are the key points regarding Sendible's data security practices:
Data Encryption
1. Sendible uses encryption to protect data in transit and at rest, supporting NIST-approved encryption standards such as SSH and TLS [8a].
2. Laptop disk encryption is employed to secure data stored on employee laptops [8a].
Access Controls
1. Access to customer personal data and application system functions is restricted to authorized personnel with a legitimate business need [8c].
2. Sendible implements user termination controls to promptly remove or disable access for terminated employees [8a].
Physical Security
1. Servers storing customer personal data are protected by physical security mechanisms like badge access control, secure perimeters, and user provisioning controls. These are provided by data center partners such as AWS, Microsoft, and Google [8a].
2. Sendible adopts appropriate physical security measures in accordance with industry standards, including building access control and employee security awareness education [8b].
Background Checks
1. Sendible performs criminal background verification checks on all employees with access to customer personal data, in compliance with relevant laws and regulations [8b].
Policies and Training
1. Sendible maintains an Information Security Policy (ISP) that is reviewed and approved annually at the executive level [8b].
2. Annual security training is provided to all personnel, covering topics like data loss prevention, physical and logical safeguards, and social engineering [8d].
Secure Development
1. Sendible employs secure programming techniques and protocols in the development of applications handling customer personal data [8a].
2. Industry-standard scanning tools and code review practices are used to identify application vulnerabilities prior to release [8c].
Data Segregation
1. Customer personal data is virtually segregated in accordance with established procedures, with customer instances potentially hosted on shared servers [8b].
Vulnerability Reporting
1. Sendible has a vulnerability reporting policy that encourages responsible disclosure of potential vulnerabilities by security researchers, while prohibiting activities that could negatively impact Sendible or its users .
Compliance
1. Sendible is committed to ensuring compliance with the General Data Protection Regulation (GDPR) and has implemented measures to support customers' GDPR compliance efforts .
Sendible does not provide a specific cadence for releasing updates to their platform. However, we can gather some insights about their update process:
1. Release Notes and Changelog
Sendible maintains a changelog [15] and regularly publishes release notes detailing new features, improvements, and bug fixes rolled out to their platform. This suggests they follow an iterative development approach, releasing updates incrementally rather than major version upgrades.
2. Monthly Updates
While an exact schedule is not mentioned, the release notes indicate Sendible aims to provide updates on a monthly basis. For example, the release notes from March 2021 state: "We're still hard at work releasing new updates and fixes, so be sure to keep an eye out on our next releases update next month."
3. User Management Updates
Specific updates related to user management features are sometimes highlighted separately, like the "About user management updates - 20 December 2023" article [17]. This could mean significant changes to core functionality are communicated transparently to users.
4. Customer Feedback
Sendible seems to incorporate customer feedback and ideas into their development roadmap. The release notes mention: "If you have an idea or feature that you would like to see in Sendible, please ensure to add your request there. If you don't make your voice heard, then how can we listen?"
5. Update Notifications
While not explicitly stated, it's likely Sendible notifies users about new updates and changes through in-app notifications, emails, or their support channels to ensure users stay informed.
Sendible's policy on data ownership and portability is outlined in their privacy policy and GDPR compliance documentation. Here are the key points:
Data Ownership
1. User Ownership: Users retain ownership of their content and data. Sendible acts as a data processor, meaning they handle data on behalf of the user, who is the data controller. This is evident from their terms of service, which state that users retain all ownership rights in their content .
2. Data Controller and Processor Roles: Sendible operates both as a data controller and a data processor. As a data controller, they determine the purposes and means of processing personal data. As a data processor, they process data on behalf of the data controller (the user) .
Data Portability
1. GDPR Compliance: Sendible is committed to GDPR compliance, which includes provisions for data portability. This means users have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance .
2. Exporting Data: Users can export their data from Sendible. This includes exporting reporting data for use in their own reports outside of the platform. Sendible provides tools and support articles to help users export their data [18][19].
3. Data Transfer: Sendible ensures that data can be transferred smoothly and securely. They use encryption and other security measures to protect data during transfer. Additionally, they comply with EU Standard Contractual Clauses (SCCs) to ensure data protection during international transfers [14].
User Rights
1. Access and Rectification: Users have the right to access their personal data and request rectification of any inaccuracies .
2. Erasure and Restriction: Users can request the erasure of their personal data or restrict its processing under certain circumstances .
3. Objection and Opt-Out: Users can object to the processing of their personal data and opt-out of certain uses, such as direct marketing .
Security Measures
1. Data Protection: Sendible takes data protection seriously and has implemented various security measures to ensure the safety and integrity of user data. This includes encryption, access controls, and compliance with GDPR and other relevant data protection laws [14].
Sendible offers flexible terms for scaling up or down based on organizational needs. Here are the key points regarding their scalability options:
Flexible Billing and Plan Adjustments
1. Flexible Billing Cycles: Sendible provides flexible billing cycles to accommodate changing needs, allowing users to adjust their plans without being locked into long-term contracts .
2. Plan Upgrades and Downgrades: Users can upgrade or downgrade their subscription plans as needed. This flexibility ensures that businesses can scale their social media management capabilities in line with their growth or reduction in requirements [18].
3. Adding Users and Profiles: Users can add more social profiles and team members to their existing plans. The number of additional users or profiles that can be added depends on the specific plan. For example, the Creator plan allows adding one more user and six profiles for an additional cost .
Custom Plans and White Label Solutions
4. Custom Plans: For organizations with unique needs, Sendible offers custom plans that can include unlimited users, white labeling, SSO, and other features. These plans are tailored to fit specific requirements and can be adjusted as the organization grows [14].
5. White Label Plans: Sendible’s White Label plans are designed for agencies and larger organizations that need extensive customization and scalability. These plans start at $299/month and can be scaled up to include more users and profiles as needed .
Downgrade Process
6. Downgrade Requirements: When downgrading a subscription, certain features may need to be removed to fit the limits of the lower-tier plan. This includes reducing the number of users, profiles, custom reports, and permission groups to match the new plan’s limits [18].
Special Offers and Migration Support
7. Special Offers for Migration: Sendible offers special deals for users migrating from competitor platforms, which can include discounts or additional features to ease the transition and support scaling needs .
Support and Onboarding
8. Personalized Onboarding and Support: Higher-tier plans, such as the Scale plan, include personalized onboarding and ongoing support to help organizations manage their scaling needs effectively. This ensures that users can maximize the platform’s capabilities as they grow [14].
No Long-Term Contracts
9. No Long-Term Contracts: Sendible’s flexible approach means users are not locked into long-term contracts, allowing them to scale their usage up or down as their business needs change without significant financial commitments .
Sendible's terms and conditions for contract renewal and cancellation are detailed in their Terms of Service and support documentation. Here are the key points:
Contract Renewal
1. Automatic Renewal: Sendible's subscription plans are set to automatically renew at the end of each billing cycle unless the user cancels the subscription before the renewal date .
2. Notification of Changes: If there are any changes to the terms or pricing, Sendible will notify users via email or through in-app notifications. Users are expected to review these changes and can choose to cancel if they do not agree with the new terms .
3. Custom Plans: For custom plans, specific renewal terms may be negotiated and included in the contract. These terms are typically discussed and agreed upon during the initial contract setup .
Cancellation
1. Cancellation Process: Users can cancel their subscription at any time by logging into their dashboard and selecting the "Cancel Account" option from the membership settings [17].
2. Data Retention Post-Cancellation: After cancellation, the account will be recoverable for up to 14 days. All data will be permanently deleted 30 days after cancellation .
3. Refund Policy: Sendible does not explicitly mention a refund policy in the provided sources. However, users are advised to contact customer support for any refund requests or disputes [17].
4. Pausing Subscription: Users have the option to pause their subscription for up to three months if they do not need to use their account(s) for a period of time. This can be useful for businesses with seasonal social media needs [19].
5. Failed Payments: If payment attempts fail, Sendible will attempt to charge the user once every day for seven days. If all payment attempts fail, the account will be suspended, and only admins will have access to it until the payment issue is resolved [18].
Additional Terms
1. No Long-Term Contracts: Sendible's standard plans do not require long-term contracts, providing flexibility for users to cancel or adjust their plans as needed .
2. Custom Plan Adjustments: For custom plans, any changes to the contract, including cancellations, must be agreed upon in writing by both parties .
3. Assignment and Transfer: Users may only assign or transfer their rights or obligations under the contract to another person if Sendible agrees in writing .
Governing Law and Jurisdiction
1. Governing Law: The contract is governed by English law, and any disputes arising out of or in connection with the contract are subject to the exclusive jurisdiction of the English courts .
1. Sendible is committed to ensuring compliance with the General Data Protection Regulation (GDPR) and has implemented measures to support customers' GDPR compliance efforts .
Sendible does not provide a specific cadence for releasing updates to their platform. However, we can gather some insights about their update process:
1. Release Notes and Changelog
Sendible maintains a changelog [15] and regularly publishes release notes detailing new features, improvements, and bug fixes rolled out to their platform. This suggests they follow an iterative development approach, releasing updates incrementally rather than major version upgrades.
2. Monthly Updates
While an exact schedule is not mentioned, the release notes indicate Sendible aims to provide updates on a monthly basis. For example, the release notes from March 2021 state: "We're still hard at work releasing new updates and fixes, so be sure to keep an eye out on our next releases update next month."
3. User Management Updates
Specific updates related to user management features are sometimes highlighted separately, like the "About user management updates - 20 December 2023" article [17]. This could mean significant changes to core functionality are communicated transparently to users.
4. Customer Feedback
Sendible seems to incorporate customer feedback and ideas into their development roadmap. The release notes mention: "If you have an idea or feature that you would like to see in Sendible, please ensure to add your request there. If you don't make your voice heard, then how can we listen?"
5. Update Notifications
While not explicitly stated, it's likely Sendible notifies users about new updates and changes through in-app notifications, emails, or their support channels to ensure users stay informed.
Sendible's policy on data ownership and portability is outlined in their privacy policy and GDPR compliance documentation. Here are the key points:
Data Ownership
1. User Ownership: Users retain ownership of their content and data. Sendible acts as a data processor, meaning they handle data on behalf of the user, who is the data controller. This is evident from their terms of service, which state that users retain all ownership rights in their content .
2. Data Controller and Processor Roles: Sendible operates both as a data controller and a data processor. As a data controller, they determine the purposes and means of processing personal data. As a data processor, they process data on behalf of the data controller (the user) .
Data Portability
1. GDPR Compliance: Sendible is committed to GDPR compliance, which includes provisions for data portability. This means users have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance .
2. Exporting Data: Users can export their data from Sendible. This includes exporting reporting data for use in their own reports outside of the platform. Sendible provides tools and support articles to help users export their data [18][19].
3. Data Transfer: Sendible ensures that data can be transferred smoothly and securely. They use encryption and other security measures to protect data during transfer. Additionally, they comply with EU Standard Contractual Clauses (SCCs) to ensure data protection during international transfers [14].
User Rights
1. Access and Rectification: Users have the right to access their personal data and request rectification of any inaccuracies .
2. Erasure and Restriction: Users can request the erasure of their personal data or restrict its processing under certain circumstances .
3. Objection and Opt-Out: Users can object to the processing of their personal data and opt-out of certain uses, such as direct marketing .
Security Measures
1. Data Protection: Sendible takes data protection seriously and has implemented various security measures to ensure the safety and integrity of user data. This includes encryption, access controls, and compliance with GDPR and other relevant data protection laws [14].
Sendible offers flexible terms for scaling up or down based on organizational needs. Here are the key points regarding their scalability options:
Flexible Billing and Plan Adjustments
1. Flexible Billing Cycles: Sendible provides flexible billing cycles to accommodate changing needs, allowing users to adjust their plans without being locked into long-term contracts .
2. Plan Upgrades and Downgrades: Users can upgrade or downgrade their subscription plans as needed. This flexibility ensures that businesses can scale their social media management capabilities in line with their growth or reduction in requirements [18].
3. Adding Users and Profiles: Users can add more social profiles and team members to their existing plans. The number of additional users or profiles that can be added depends on the specific plan. For example, the Creator plan allows adding one more user and six profiles for an additional cost .
Custom Plans and White Label Solutions
4. Custom Plans: For organizations with unique needs, Sendible offers custom plans that can include unlimited users, white labeling, SSO, and other features. These plans are tailored to fit specific requirements and can be adjusted as the organization grows [14].
5. White Label Plans: Sendible’s White Label plans are designed for agencies and larger organizations that need extensive customization and scalability. These plans start at $299/month and can be scaled up to include more users and profiles as needed .
Downgrade Process
6. Downgrade Requirements: When downgrading a subscription, certain features may need to be removed to fit the limits of the lower-tier plan. This includes reducing the number of users, profiles, custom reports, and permission groups to match the new plan’s limits [18].
Special Offers and Migration Support
7. Special Offers for Migration: Sendible offers special deals for users migrating from competitor platforms, which can include discounts or additional features to ease the transition and support scaling needs .
Support and Onboarding
8. Personalized Onboarding and Support: Higher-tier plans, such as the Scale plan, include personalized onboarding and ongoing support to help organizations manage their scaling needs effectively. This ensures that users can maximize the platform’s capabilities as they grow [14].
No Long-Term Contracts
9. No Long-Term Contracts: Sendible’s flexible approach means users are not locked into long-term contracts, allowing them to scale their usage up or down as their business needs change without significant financial commitments .
Sendible's terms and conditions for contract renewal and cancellation are detailed in their Terms of Service and support documentation. Here are the key points:
Contract Renewal
1. Automatic Renewal: Sendible's subscription plans are set to automatically renew at the end of each billing cycle unless the user cancels the subscription before the renewal date .
2. Notification of Changes: If there are any changes to the terms or pricing, Sendible will notify users via email or through in-app notifications. Users are expected to review these changes and can choose to cancel if they do not agree with the new terms .
3. Custom Plans: For custom plans, specific renewal terms may be negotiated and included in the contract. These terms are typically discussed and agreed upon during the initial contract setup .
Cancellation
1. Cancellation Process: Users can cancel their subscription at any time by logging into their dashboard and selecting the "Cancel Account" option from the membership settings [17].
2. Data Retention Post-Cancellation: After cancellation, the account will be recoverable for up to 14 days. All data will be permanently deleted 30 days after cancellation .
3. Refund Policy: Sendible does not explicitly mention a refund policy in the provided sources. However, users are advised to contact customer support for any refund requests or disputes [17].
4. Pausing Subscription: Users have the option to pause their subscription for up to three months if they do not need to use their account(s) for a period of time. This can be useful for businesses with seasonal social media needs [19].
5. Failed Payments: If payment attempts fail, Sendible will attempt to charge the user once every day for seven days. If all payment attempts fail, the account will be suspended, and only admins will have access to it until the payment issue is resolved [18].
Additional Terms
1. No Long-Term Contracts: Sendible's standard plans do not require long-term contracts, providing flexibility for users to cancel or adjust their plans as needed .
2. Custom Plan Adjustments: For custom plans, any changes to the contract, including cancellations, must be agreed upon in writing by both parties .
3. Assignment and Transfer: Users may only assign or transfer their rights or obligations under the contract to another person if Sendible agrees in writing .
Governing Law and Jurisdiction
1. Governing Law: The contract is governed by English law, and any disputes arising out of or in connection with the contract are subject to the exclusive jurisdiction of the English courts .
Sendible has implemented various measures to ensure compliance with data protection regulations, particularly the General Data Protection Regulation (GDPR). Here are the key points regarding Sendible's compliance standards:
1. GDPR Compliance
- Sendible is committed to ensuring compliance with the GDPR for processing personal data of European Union residents .
- They have updated their internal data processing policies, procedures, and Privacy Policy to align with GDPR standards .
- Sendible provides a GDPR-compliant Data Processing Addendum (DPA) that incorporates the EU Standard Contractual Clauses for enterprise customers impacted by GDPR .
2. Data Transfers and Standard Contractual Clauses
- For data transfers from the EU to the US, Sendible utilizes the EU Standard Contractual Clauses (SCCs) within all Data Protection Addendums [14][20].
- The SCCs are model data protection clauses approved by the European Commission to ensure adequate safeguards for international data transfers [14].
3. Security Measures
- Sendible implements industry-standard security measures such as encryption, access controls, and secure programming practices to protect customer data [14].
- They conduct regular security audits and updates to maintain a secure environment for data processing .
4. Privacy Shield (Deprecated)
- While the EU-US Privacy Shield framework was previously mentioned, it has been deprecated and replaced by the SCCs for international data transfers [20].
5. Internal Policies and Training
- Sendible maintains an Information Security Policy reviewed and approved annually at the executive level [14].
- Annual security training is provided to all personnel, covering topics like data loss prevention and safeguards .
6. Third-Party Compliance
- Sendible engages with third-party service providers to ensure appropriate contractual protections and GDPR compliance from their end .
While the search results do not explicitly mention compliance with other specific regulations like HIPAA or industry-specific standards, Sendible's focus appears to be on meeting the robust data protection requirements of the GDPR through technical, organizational, and contractual measures.
By Sendible