SALUS typical implementation process:
Initial Consultation: SALUS begins with a discovery meeting to understand the client’s safety needs, existing workflows, and project requirements, ensuring the solution is tailored effectively to the organization.
Project Planning: A dedicated customer success manager is assigned to develop a detailed rollout plan, including timelines, milestones, and assigned responsibilities for both SALUS and client teams.
Platform Configuration: SALUS specialists configure digital forms, workflows, user roles, and integrations to match client processes. This may involve customizing features and setting up connections with platforms like Procore or Autodesk.
Data Migration: Existing safety records, training data, or legacy forms are imported into SALUS as required to ensure a seamless transition and data continuity.
Training & Onboarding: Comprehensive user training is provided via live sessions, on-demand videos, and access to the SALUS knowledge center. Both administrators and field users are supported to accelerate adoption.
Go-Live & Support: The system is launched across the organization, with continued monitoring and in-app support from the success team to address early-stage questions and resolve any issues quickly.
SALUS can be extensively customised to fit specific business needs, enabling construction and safety teams to align the platform with their internal processes and regulatory requirements. The customisation capabilities span several key areas:
Custom Form Builder: SALUS allows users to digitise existing paper safety forms or create entirely new forms unique to their workflows. The AI-powered form builder further streamlines this by converting uploaded PDFs or images into digital, interactive forms tailored for jobsite use.
Configurable Workflows: Organisations can adapt the way processes—such as inspections, incident reporting, and approvals—are structured, ensuring SALUS fits current operational practices rather than forcing change to the platform’s defaults.
Role-Based Access: User permissions and access levels are configurable by role or team, letting administrators tailor what information and modules are visible or editable for different groups, from subcontractors to office staff.
Custom Reporting and Dashboards: Dashboards, analytics, and notification settings can be adjusted to display the most relevant KPIs, regulatory data, and open action items for each team or executive user. Reporting can be filtered by project, team, compliance need, or location.
Integration Capabilities: SALUS supports integration with leading industry software like Procore and Autodesk Construction Cloud, as well as HR, payroll, and asset management platforms. This flexibility ensures seamless data flow and supports custom end-to-end business processes.
Asset and Document Management: Companies can structure asset registers, document libraries, and safety resource catalogues according to their unique project types, documentation requirements, or equipment lists.
Workflow Automation: Notification rules, automated corrective action assignments, and escalation paths can be adjusted to match each organization’s standard operating procedures and compliance obligations.
Language and Branding: The user interface and digital forms can often be adapted for preferred languages, terminology, and corporate branding, supporting broader adoption across multinational teams.
SALUS provides an extensive and multi-layered training and support program to ensure new users are fully equipped to leverage the platform efficiently from day one. Every client is paired with a dedicated customer success manager who guides the implementation process, customises the system for the client’s unique business context, and remains a primary point of contact for ongoing optimisation and support needs.
Training options are highly flexible and accessible, including live instructor-led onboarding sessions that cover essentials for both administrators and field users. New users also have access to a library of on-demand video training modules, allowing them to review topics, refresh skills, and learn at their own pace. For immediate answers or troubleshooting, the SALUS knowledge centre is available 24/7, offering step-by-step guides, FAQs, and support documentation.
SALUS employs multiple security measures to ensure data protection and regulatory compliance for its users. The platform utilizes secure, encrypted cloud infrastructure for all stored and transmitted data, ensuring that sensitive safety information, user details, and business records are protected both at rest and in transit. Role-based access controls allow organizations to define user permissions with granularity, so only authorized personnel can access, edit, or share critical data, significantly reducing the risk of unauthorized access or data breaches.
SALUS also supports audit trails for key system actions, providing visibility and accountability over who accessed or modified information across projects and modules. Regular security updates and best-practice protocols are part of platform maintenance, ensuring that emerging threats and vulnerabilities are promptly addressed. The system is designed to maintain compliance with industry standards and client confidentiality requirements commonly demanded in the construction and safety sector.
SALUS releases updates on a regular and proactive basis, focusing on continuous improvement and rapid innovation to address evolving client, regulatory, and industry needs. Updates to the platform include new features, module enhancements, bug fixes, security patches, and performance improvements. The development team manages these releases centrally, ensuring all clients benefit from the latest advancements without requiring manual intervention on their part.
Update notifications and new feature releases are communicated directly to users through in-app messages, email notifications, or through the SALUS knowledge centre. During significant updates or major changes, support resources such as release notes, updated training videos, or live Q&A sessions are provided to ensure smooth adoption and to answer user questions. Minor updates, like usability tweaks and security patches, are typically rolled out with minimal disruption, often outside business hours to avoid impacting daily operations.
SALUS upholds a client-first policy regarding data ownership and portability, ensuring that all data captured, stored, or processed within the platform remains the property of the client organization. Clients retain full control over their safety, compliance, and operational information, with the ability to access and export data as needed throughout and at the end of their contract term.
The platform supports straightforward data portability, allowing organizations to export reports, training records, incident histories, and compliance documentation for audit, regulatory, or migration purposes. This ensures business continuity and eases transitions should clients move to another system or require comprehensive data extraction for external review.
SALUS is designed with flexible terms to accommodate changing organizational needs, enabling clients to scale their use of the platform up or down as required. The software’s modular architecture allows organizations to add or remove features, users, sites, or integrations based on project milestones, business growth, or seasonal fluctuations.
When scaling up, clients can easily activate additional modules (such as inspections, training, or asset management), onboard more users, or expand access to new sites or teams. This process is typically managed in collaboration with the assigned customer success manager, ensuring the transition is smooth, permissions are updated, and any necessary configuration or training is delivered promptly.
Conversely, if an organization needs to scale down—such as by removing users or modules due to business contraction or project completion—SALUS can adjust license counts and feature access accordingly. Modular pricing means organizations only pay for the features and capacity they actually use, providing cost control and operational efficiency.
SALUS approaches contract renewal and cancellation with an emphasis on partnership, transparency, and support, though the specific legal details are not fully disclosed in public-facing materials. Here are the key relevant data points based on available information:
Client Partnership Model: SALUS builds long-term relationships by assigning a dedicated customer success manager and providing ongoing, in-house support instead of relying on third-party consultants. This close engagement suggests an annual or multi-year subscription model is commonly used, but details such as renewal frequency and notice periods are established in the formal contract.
Renewal Process: While not specified in marketing materials, contract renewals for enterprise SaaS solutions like SALUS typically occur automatically unless notice is provided within a contractually defined window (e.g., 30–90 days before renewal). Renewal may trigger continued access to updates, new features, and customer support.
Scope Adjustments: Because SALUS supports modular features and ongoing customization, contracts can likely be amended mid-term to add or remove functionalities, with associated changes to pricing, user licensing, or renewal terms.
Data Ownership and Portability: SALUS ensures clients retain full ownership of their data, and offers support for exporting data in the event of contract non-renewal or cancellation, facilitating smooth transitions away from the platform.
Cancellation/Termination: Public content does not specify the required notice period, early termination fees, or refund policy. Typically, enterprise contracts outline the process for providing written notice, fulfilling outstanding obligations, and timelines for ceasing access and deleting or exporting data.
SALUS is designed to support compliance with a wide range of industry and regulatory standards central to construction and occupational safety. The platform is built with features and workflows that help organisations meet key requirements such as OSHA (Occupational Safety and Health Administration) standards in the United States, and can be adapted for additional international or regional health and safety regulations as needed.
The system enables the tracking and documentation necessary for compliance audits, including real-time incident reporting, inspection logs, training and certification management, and corrective action closure. By digitising these core processes, SALUS helps ensure that construction businesses can maintain accurate records, demonstrate regulatory alignment, and respond promptly to evolving safety requirements.
Moreover, SALUS’ form customisation and workflow flexibility allow clients to implement additional compliance standards, such as ISO 45001 for occupational health and safety management systems, and regional requirements enforced in Canada, Australia, the UK, or other jurisdictions. The platform’s integration with safety best practices and its ability to generate audit-ready documentation further streamline regulatory submissions and internal audits.
