The typical implementation process for SafetyQube software is designed to be fast, simple, and highly customizable, making it accessible for organizations of all sizes. Here's a detailed breakdown based on available data:
Implementation Process
Initial Consultation & Needs Assessment:
SafetyQube begins by understanding the client’s specific EHS needs, industry requirements, and existing workflows.
Configuration & Customization:
The platform is no-code, allowing for rapid customization of forms, workflows, dashboards, and reports to match the organization’s processes.
Templates for audits, inspections, risk assessments, and incident reporting are tailored to the business.
Data Migration (if needed):
Existing EHS data from spreadsheets or legacy systems can be imported into SafetyQube.
Training & Onboarding:
SafetyQube provides training sessions for administrators and users.
The platform is designed to be intuitive, reducing the learning curve.
Go-Live:
Once configured and tested, the platform is deployed across the organization.
Mobile apps (iOS and Android) have also been rolled out for field use.
Ongoing Support:
Continuous support is provided post-launch, including updates, troubleshooting, and user assistance.
Implementation Timeline
Typical Go-Live Time: Under 1 week for many clients.
For example, Beck, a UK-based engineering firm, deployed SafetyQube in less than a week and saw a 70% reduction in incidents within a year.
Scalability: The platform has been successfully rolled out to:
15,000+ employees across 600+ locations (e.g., Al-Tasnim in the Middle East).
60+ retail outlets (e.g., Wed2B).
50+ depots (e.g., Palletways).
Customisation
SafetyQube is highly customizable and designed to adapt to the unique needs of different industries and organizations. Here are the key customization features:
No-Code Platform: SafetyQube is built as a no-code platform, allowing users to configure forms, workflows, and dashboards without programming.
Custom Forms & Templates: You can build and modify forms for incidents, audits, inspections, risk assessments, and more in just minutes.
Custom Workflows: Organizations can define their approval flows, escalation paths, and notification rules.
Custom Dashboards & KPIs: Real-time dashboards can be tailored to show specific metrics, trends, and analytics relevant to your business.
Industry-Specific Adaptability: The platform is used across construction, manufacturing, logistics, telecom, and retail, each with tailored configurations.
Organizational Hierarchy: Admins can set up custom hierarchies (e.g., sites, departments, teams) to reflect their structure.
Customer feedback confirms this flexibility:
“SafetyQube can be easily modified to meet business needs. It is simple to use, and all data is there at the touch of a button.” – EHS Coordinator, UK Services Business.
Additional Costs
SafetyQube’s pricing model is transparent and designed to be cost-effective. Here's a breakdown:
Included in Subscription Fee:
Access to all modules and features (no per-user charges)
Desktop, mobile, and tablet access (iOS and Android)
Offline mobile access
Cloud hosting
Product, technical, and customer support
One-Time Implementation Fee:
Covers setup, testing, user onboarding, organizational setup, form configuration, training, and post-rollout support.
Standard implementation takes 2–4 days, with 2–3 days of training.
Fee is described as moderate, based on the time and effort required.
No Hidden Charges:
No extra fees for mobile access or offline functionality.
No per-user pricing—flat rate based on organization size.
Discounts available for multi-year or multi-site deployments.
This pricing model supports broad adoption across teams without escalating costs as usage grows.
Training
SafetyQube provides a comprehensive onboarding and support experience designed to ensure smooth adoption and long-term success:
Training & Onboarding
Step-by-Step Onboarding: Guided setup process tailored to the organization’s structure and needs.
User Training: Delivered during implementation, typically completed in 2–3 days.
Ease of Learning: Most users can understand and start using the platform in 1–2 hours.
Change Management Support: Experts assist with adoption strategies and building a safety culture.
Ongoing Support
Integrated Product & Customer Support: Included at no additional cost with the subscription.
Responsive Helpdesk: Users report fast and helpful responses, even for minor issues.
Multi-Device Access: Support is available across desktop, iOS, and Android platforms.
Customer Feedback
“The support from the developers was perfect, with no delays for even the smallest of issues.” – QHSE Manager, UK Telecom Business.
Security Measures
SafetyQube emphasizes world-class security as a core part of its cloud-based EHS platform:
Security Features
Cloud-Based SaaS: Hosted on secure cloud infrastructure with no need for local tech setup.
Enterprise-Grade Security: Described as “highly secure” with robust data protection standards.
Access Control: Role-based permissions and organizational hierarchies ensure that users only access relevant data.
Data Privacy: Designed to comply with global data protection regulations (though specific certifications like ISO 27001 or GDPR compliance are not explicitly listed).
Mobile Security: Secure access across devices, including offline functionality with data sync when reconnected.
Updates
SafetyQube delivers regular updates to enhance features, improve security, fix issues, and ensure optimal performance.
Updates Are Regular and Ongoing: The platform is described as modern and continuously evolving, with new features and improvements being added based on customer feedback.
Customer-Driven Enhancements: Users have noted that improvements are made quickly, and the development team is responsive to suggestions.
No Downtime for Updates: As a cloud-based SaaS platform, updates are likely deployed seamlessly in the background without requiring user intervention or downtime.
Support for New Features: When updates are released, the support team helps users understand and adopt new functionalities.
Data Ownership and Portability
SafetyQube emphasizes data transparency and control for its customers. While the website does not publish a full data policy, here are key insights:
Customer Data Ownership: Customers retain full ownership of their data. This is a standard practice for enterprise SaaS platforms and aligns with SafetyQube’s customer-first approach.
Data Portability:
Users can download data into spreadsheets or PDFs at any time from dashboards and reports.
This ensures that organizations can extract and migrate their data if needed.
Data Access Control: Role-based permissions and organizational hierarchies ensure that only authorized users can access specific data.
Cloud Hosting: Data is securely hosted in the cloud, with enterprise-grade security measures in place.
Scaling Up / Down
SafetyQube is designed with scalability and flexibility in mind:
Flat Fixed Pricing by Organization Size: Pricing is based on the size band of the organization (e.g., 500–750 employees), not per user.
No Per-User Charges: You can scale the number of users up or down without affecting the subscription cost, making it ideal for growing or seasonal businesses.
Unlimited Users and Modules: All users and modules are included in the base price, so scaling up doesn’t require additional licenses.
QR Code Access for Non-Users: Even non-licensed users can report incidents or observations using QR codes, supporting broader engagement.
This model supports easy expansion or contraction without renegotiating pricing tiers for each user.
The terms & conditions for contract renewal and cancellation
SafetyQube terms and conditions define usage rights, responsibilities, renewal and cancellation policies, and compliance requirements to ensure transparency and fair use.
Subscription-Based Model: Contracts are typically based on annual or multi-year subscriptions.
Discounts for Longer Terms: Multi-year contracts may qualify for discounts, encouraging longer commitments.
No Mention of Lock-In or Penalties: There is no public indication of cancellation penalties or lock-in clauses, but these would typically be outlined in the service agreement.
Customer-Centric Approach: SafetyQube emphasizes a “Customers First” philosophy, suggesting flexibility in contract management
Compliance
SafetyQube meets industry compliance standards by ensuring data security, regulatory adherence, and reliable audit readiness.
Supports ISO Standards:
Templates and workflows are available for ISO 45001 (Occupational Health and Safety) audits and inspections.
Document Management:
Helps manage policies, procedures, certificates, and compliance documents with version control and expiry alerts.
Risk Assessments:
Customizable templates for risk ratings, method statements, and action plans help meet regulatory requirements.
Audit Trails and Approvals:
Built-in approval flows, digital signatures, and audit logs support compliance documentation.
