Download and install RS Production OEE software on the office and operator PCs. The guided setup wizard allows for a ready-to-start configuration in as little as 5 minutes.
Connect machines using RS IoT hardware, which enables up to 5 machines to be connected to the RS Production cloud in just 30 minutes. This can be done via 4G or factory Wi-Fi, without the need for IT involvement.
Integrate machine signals (OPC, OPC UA, 24V, or other standard interfaces) to capture real-time data on uptime, downtime, and production cycles.
Set up loss reason codes and connect measure points to configurations.
Provide operators with visual screens for production plans, loss coding, and shift targets.
Perform initial tests and validations to confirm correct data flow and reporting.
RS Production OEE is designed with flexibility and adaptability in mind, allowing it to be tailored to fit a wide range of business needs in manufacturing environments. Below are the key ways the platform can be customized:
Dashboards and Visual Components: The system offers no-coding customization for live TV-screen dashboards, letting users select from over 25 visual components to display the most relevant production metrics and KPIs for their operations.
Operator Screens: Visual operator screens can be configured to show production plans, loss coding, and shift targets specific to each production line or department.
Loss Codes and Models: Businesses can easily manage and modify their loss codes and loss models, adapting the platform to match their unique production processes and terminology.
Custom Reports: The system includes over 50 standard reports (Pareto charts, OEE waterfall, cycle time analysis, etc.) and allows users to filter, sort, and automatically email or print reports based on their specific requirements. Reports can be tailored to highlight the most critical data for different teams or management levels.
Shift Schedules and Production Orders: Users can configure shift schedules, production orders, and articles to align with their operational workflows.
Flexible Machine Connectivity: RS Production OEE supports integration with a wide variety of machines via OPC, OPC UA, 24V signals, and webservice APIs. This enables data capture from different types of equipment and production lines, regardless of manufacturer or age.
Custom Cycle Time Settings: The platform allows for unique cycle time settings for any combination of machines and products or articles, ensuring accurate performance measurement tailored to each business’s processes.
Scalable Architecture: The system is built to scale, allowing companies to start small and expand to more machines, production lines, or even multiple sites as their needs grow. Additional modules (such as energy monitoring or digital checklists) can be added as required.
Multi-Site Support: RS Production OEE supports central standards and aggregation for multi-site organizations, enabling group-level visibility and standardization while allowing local customization.
Multilingual Support: The software supports 15 languages, with user-based language settings, ensuring that operators and managers can interact with the system in their preferred language and with local terminology.
Role-Based Access: User roles and permissions can be configured to match the organizational structure, ensuring that each team member has access to the features and data relevant to their responsibilities.
ERP and MES Integration: RS Production OEE integrates with over 40 ERP systems (including SAP, IFS, Monitor ERP, and Microsoft Dynamics 365), allowing synchronization of production plans, articles, and orders. This ensures seamless data flow and process alignment with existing business systems.
RS Production OEE provides a streamlined onboarding process designed to help new users get up and running quickly. The platform features a guided setup wizard that allows organizations to configure the system and connect machines in as little as five minutes. For more comprehensive onboarding, RS Production OEE offers:
In-Person Training: Hands-on sessions for operators and managers, focusing on daily use, production follow-up, and best practices for leveraging the software’s features in real manufacturing environments.
Live Online Training: Remote training sessions conducted by product experts, suitable for distributed teams or those preferring virtual onboarding.
Webinars: Scheduled webinars covering both introductory and advanced topics, ensuring ongoing education for users at all levels.
Documentation and Videos: Access to a knowledge base, user manuals, and instructional videos that provide step-by-step guidance for common tasks and troubleshooting.
RS Production OEE offers robust support options to assist users throughout their journey:
Email/Help Desk: Users can reach out to the support team via email for assistance with technical issues, configuration, or general questions.
Phone Support: Direct phone support is available for urgent matters or more complex troubleshooting.
24/7 Live Representative: Around-the-clock support ensures that users can get help whenever needed, minimizing downtime and disruptions.
FAQs and Knowledge Base: An extensive online repository of frequently asked questions and detailed articles helps users find quick answers independently.
Community Forum: A platform for users to share experiences, tips, and solutions with peers.
RS Production OEE emphasizes customer success by providing additional services:
Expert Support During Free Trial: New users benefit from complimentary expert support, including a four-hour session during the trial period to ensure a smooth start.
RS Production OEE implements a comprehensive set of security measures to ensure the protection and integrity of customer data. The platform is designed with both technical and organizational safeguards, leveraging modern cloud infrastructure and best practices.
Hosted on Microsoft Azure: RS Production OEE is delivered as a cloud service running entirely on Microsoft Azure, which complies with a wide array of international security certifications and standards.
Database Isolation: Each customer’s data is stored in a dedicated SQL Server database. No two customers ever share the same database, ensuring strict data segregation and privacy.
Application and Database Servers: Application servers are hosted on Windows Datacenter virtual machines, each responsible for a set of customer services. Communication between application and database servers occurs over private, internal Azure networks with no public ports exposed.
Encrypted Communication: All data transmitted between clients (including web and mobile apps) and RS Production servers is protected using HTTPS with Transport Layer Security (TLS). The mobile app always uses HTTPS for secure communication.
Remote Administrative Access: Administrative access to servers is only possible through VPN, adding an extra layer of protection for sensitive operations.
Azure Active Directory Integration: All servers are joined to Azure Active Directory, enabling centralized management of user authentication and password policies. User and password information not managed by Azure AD is securely stored in a password manager.
Encrypted Passwords: User passwords are encrypted within each customer database for added security.
Regular Backups: All application and database servers are backed up daily with image snapshots retained for seven days. Databases receive full backups twice daily, and transaction logs are backed up hourly to minimize data loss risk.
Local Data Buffering: Operator panels in the factory can function offline, storing data locally if the cloud connection is lost. Once connectivity is restored, all buffered data is automatically synchronized, ensuring no data is lost during outages.
Frequent Security Updates: Operating systems and server software receive critical and security patches weekly, guided by alerts from Azure Security Center. This proactive approach helps mitigate vulnerabilities as soon as they are identified.
Continuous Monitoring: Microsoft Defender for the Cloud is used to monitor the security posture of the Azure environment, ensuring compliance with best practices and alerting for any potential threats.
RS Production OEE is a cloud-based manufacturing analytics platform provided by Good Solutions. Each customer’s data is stored in a dedicated, isolated database, ensuring strict segregation and privacy—no customer data is ever mixed with that of another customer. This structure gives organizations clear ownership and control over their production and operational data. Customers retain the rights to their own data, and access is managed through secure authentication and user-based permissions.
RS Production OEE supports data portability in several ways:
Data Export: The platform provides multiple standard reports (over 50 available) that can be exported for further analysis. Data can be accessed and downloaded by authorized users, allowing organizations to move or analyze their data outside the RS Production OEE environment.
Integration and APIs: RS Production OEE offers integrations with more than 40 ERP systems and supports standard machine interfaces (OPC, OPC UA, 24V) and webservice APIs. This enables seamless data transfer and synchronization with other business and manufacturing systems, facilitating data portability across platforms.
GDPR Compliance: As a European provider, RS Production OEE is designed to comply with the General Data Protection Regulation (GDPR). This includes supporting user rights such as data access and data portability, ensuring that customers can request and receive their data in a structured, commonly used, and machine-readable format if needed.
RS Production OEE is designed to adapt seamlessly as your organization’s needs change. The platform’s cloud-based architecture allows companies to scale their usage up or down, whether that means connecting more machines, adding new production sites, or reducing the number of active users or features. Functionality can be expanded to additional machines and factories whenever required, with no need for extensive IT involvement or infrastructure changes.
Modular Expansion: You can start small, connecting just a few machines, and expand to more machines, lines, or sites as your operations grow. The system supports rapid onboarding, with up to five machines connected in just 30 minutes, and further expansion is straightforward.
Feature Additions: Additional modules or features (such as energy monitoring or digital checklists) can be activated as business needs evolve, providing a tailored solution for each stage of growth.
Reducing Scope: If your production footprint shrinks, you can scale down by disconnecting machines, reducing user licenses, or deactivating modules, ensuring you only pay for what you need.
Subscription-Based Pricing: The platform operates on a subscription basis, allowing organizations to adjust their commitment and scale at the end of each billing period. There are no mandatory long-term contracts, so companies can increase or decrease their usage with minimal administrative burden.
Free Trial and Guided Setup: New customers can start with a free trial, testing scalability options before committing. The guided setup enables a quick start, and expansion can be managed at any time.
Central Standards and Aggregation: For organizations with multiple sites, RS Production OEE supports centralized standards and group-level aggregation, making it easy to scale up to multi-site operations or standardize metrics across factories.
RS Production OEE operates on a subscription-based model, typically billed monthly, with a starting price from €490 per month. This model allows organizations to continue their subscription by maintaining payment for the next billing cycle. While explicit details about auto-renewal or manual renewal are not prominently published, the standard SaaS approach implies that subscriptions are renewed automatically unless the customer initiates cancellation before the next period.
Renewal Frequency: Subscriptions are generally renewed every month.
Adjustability: Customers can scale their usage up or down before renewal, such as adding or removing machines, users, or features. These changes are reflected in the next billing cycle.
No Long-Term Lock-In: There are no mandatory long-term contracts, providing flexibility at the end of each subscription period to renew, modify, or discontinue the service.
Trial Period: A free trial is available, allowing customers to evaluate the platform before committing to a paid subscription.
Cancellation Process: Customers must notify RS Production OEE (Good Solutions) of their intent to cancel before the next billing cycle to avoid further charges. The recommended method is to contact the support team directly.
Timing: Cancellation typically takes effect at the end of the current paid period. There is no public information specifying a required notice period, but best practice is to initiate cancellation before the renewal date.
Refunds and Prorated Fees: There is no published information regarding refunds for early cancellation or prorated returns for unused service. Customers are advised to clarify these terms with support if needed.
Data Access After Cancellation: Each customer’s data is stored in a dedicated, isolated database. While not explicitly detailed, standard SaaS and GDPR practices suggest customers should have the right to export their data before service termination.
RS Production OEE is designed to align with the General Data Protection Regulation (GDPR), ensuring the protection of personal and production data for users in the European Union and beyond. The platform stores each customer’s data in a dedicated, isolated database, supporting strict data segregation and privacy. Data access is managed through secure authentication and user-based permissions, and all data transmissions are encrypted. These measures are consistent with GDPR requirements for data security, user rights, and data portability.
