Roxhill Media
By Roxhill Media
Comprehensive Media Database: Users appreciate the platform's extensive database, which facilitates efficient journalist searches and targeted press list creation. The ability to filter by various categories is particularly beneficial for agencies operating across multiple sectors.
Effective Distribution Tools: The distribution function is praised for enabling the seamless sending of press releases to a broad audience, complete with features for including images and formatted text. The accompanying analytics dashboard provides valuable insights into recipient engagement.
Exceptional Customer Support: Many users commend Roxhill's dedicated account management team for their prompt and professional assistance, which enhances the overall user experience.
User-Friendly Interface: The platform is described as intuitive and easy to navigate, with thorough inductions from the Roxhill team contributing to its efficient usability.
Valuable Journalist Insights: Roxhill's exclusive events, pitching guides, and PR insights are considered invaluable resources that empower clients to build strong relationships with relevant journalists and secure impactful media coverage
Outdated Contact Information: Some users have encountered instances where journalist contact details, such as emails or phone numbers, are outdated, leading to communication challenges.
Platform Performance Issues: Occasional slow loading times have been reported, which can hinder productivity, especially when working under tight deadlines.
Need for More Frequent Updates: There are suggestions for more regular updates to the database to ensure the accuracy of contact information, with some users expressing a desire for alerts when updates occur.
Search Function Limitations: A few users find the search function counterintuitive at times, noting difficulties in retrieving comprehensive results for specific queries
