RMS Cloud is a global leader in cloud-based property management systems (PMS), serving the hospitality industry for over 40 years. Headquartered in Keilor Park, Victoria, Australia, the company provides scalable, integrated technology solutions to more than 7,000 properties across 70 countries, including hotels, resorts, serviced apartments, holiday parks, and specialty sectors like mining and defense.
Founded in 1983 by Peter Buttigieg, RMS Cloud began as a family business focused on property and reservations management systems. Over the decades, it has evolved into a pioneering force in hospitality technology, moving its platform to the cloud more than a decade ago. The company’s growth is marked by its global expansion, now supporting properties in 70 countries, and its ability to adapt to industry trends, such as the shift to cloud-based, mobile-friendly solutions.
RMS Cloud’s most significant recent funding event was a private equity investment by Advent Partners, one of Australia’s oldest private equity firms, in early 2024. This partnership is designed to accelerate RMS Cloud’s international growth and product innovation.
Integrated online booking engine and channel manager.
Real-time inventory and rate management across hundreds of OTAs.
Secure payment processing (RMS Pay).
Mobile access and remote management.
Customizable reporting and analytics.
Loyalty program management.
Event and multi-property management.
RMS Cloud’s growth strategy has focused on partnerships and integrations rather than major acquisitions. Recent expansions include partnerships with leading channel managers (Temairazu), guest engagement platforms (Cendyn), and business intelligence providers (OTA Insight)7. The company also powers Solonis, a PMS tailored for the North American market, and has expanded its reach through collaborations with global lodging brands and technology providers.
A refreshed, more intuitive internet booking engine to boost direct bookings.
Enhanced loyalty modules (e.g., Loyalty by Nights and Loyalty by Points).
Smarter room assignment and bulk management tools.
Advanced guest portal features (e.g., self-service guest management, cancellation policies with fees).
RMS Cloud fosters a culture of innovation, collaboration, and growth. Employees are encouraged to brainstorm, provide feedback, and contribute to continuous improvement. The company emphasizes diversity, inclusivity, and community involvement, offering competitive benefits, wellness programs, and opportunities for professional development. Employee reviews highlight strong teamwork, transparent leadership, and a supportive environment, with RMS ranking in the top 20% for company culture among similar-sized tech firms.
RMS Cloud is trusted by over 7,000 properties globally, serving a diverse clientele from boutique hotels to large international chains, holiday parks, and specialized accommodation providers. The platform’s flexibility and scalability have made it a preferred choice for operators seeking to centralize operations and enhance guest experiences. User feedback consistently praises the system’s ease of use, comprehensive feature set, and responsive customer support, though some users note a desire for more in-person training and regional support.
