Reservo
By Reservo software
Reservo is a Chilean SaaS company providing an integrated cloud platform for healthcare, wellness, dental, and beauty businesses to manage their operations, appointments, and patient interactions more efficiently. Founded in 2017 by Sebastián Concha Flores, Sebastián Cruzat Hermosilla, and Pablo Saintard Tognarelli, the company was built to address the fragmented and paper‑driven processes common in Latin American healthcare administration. Its system enables clinics and independent professionals to digitize operations, automate administrative workflows, and improve overall patient experience. Through accessible automation tools and localized platform design, Reservo has positioned itself as one of Chile’s leading healthtech solutions, now expanding into broader Spanish‑speaking markets across Latin America.
The company’s product suite centers around its comprehensive practice management ecosystem. Core modules include online scheduling, automated reminders (via SMS, email, and WhatsApp), digital medical records, billing and invoicing, telemedicine integration, and CRM features for patient engagement. Clinics can also manage inventories, service catalogs, employee schedules, and loyalty programs through the platform. Personalized booking links and branded portals allow patients to self‑schedule appointments, make payments securely, and attend virtual visits. The software supports HIPAA‑aligned and Chilean data protection standards, providing encrypted storage, access control, and data portability features to maintain compliance and trust. Reservo’s telemedicine component includes secure video conferencing, enabling clinics to conduct consultations remotely while maintaining data integrity.
Reservo’s culture focuses on service quality, adaptability, and education. The company invests heavily in digital literacy among its clients, offering guided onboarding, live and recorded training sessions, and continuous user support via chat, WhatsApp, and email. Internally, its team fosters a mission‑driven culture centered on simplifying healthcare management while respecting privacy and empowering providers. User testimonials consistently highlight customer support responsiveness, transparent communication, and agile updates as defining features of their
The platform’s user community spans clinicians, dentists, wellness professionals, and beauty service providers in over a dozen Latin American cities. Its strongest adoption has been within small and mid‑sized private practices seeking scalable, compliance‑ready technology without enterprise‑level complexity. Community engagement is supported through Reservo’s blog, LinkedIn updates, and continuous social media outreach that spotlights monthly product iterations, regional healthtech trends, and client success stories.
