Pulseway

Pulseway is a unified IT management solution, built from the ground up to deliver industry-leading Remote Monitoring and Management (RMM) capabilities with an unparalleled focus on mobility and real-time control. It shatters the constraints of the traditional office, providing IT professionals with the ability to monitor, troubleshoot, and manage their entire IT ecosystem—including Windows, Mac, and Linux endpoints, physical and virtual servers, network devices, and IoT endpoints—all from a single, intuitive platform. The flagship feature that truly sets Pulseway apart is its award-winning mobile application, effectively transforming any smartphone or tablet into a fully functional IT command center. This essential mobility is the foundation of its core promise: managing anything, from anywhere. Instead of being tethered to a desk while a critical system faces failure, IT teams receive actionable, real-time alerts directly on their mobile devices, allowing for immediate remote intervention and resolution. This capability drastically reduces the Mean Time To Resolution (MTTR), ensuring business continuity and superior service delivery, regardless of the technician's physical location. By consolidating essential tools and prioritizing instant, mobile access, Pulseway becomes the essential digital lifeline for proactive IT management in an era where distributed workforces and complex hybrid environments are the norm. It is the comprehensive, always-on, pocket-sized solution that has earned the trust of over 13,000 customers globally for its seamless integration and commitment to elevating IT operations beyond the conventional desktop paradigm. The true power of Pulseway lies in its integrated platform approach, consolidating disparate tools for monitoring, control, and security into a cohesive, centralized system that maximizes operational efficiency and drives profitability. It offers a robust, multi-layered suite of modules that intelligently address every requirement of modern IT operations. Real-time monitoring is coupled with sophisticated AI-driven automation and auto-remediation, meaning that for common, high-volume issues like a service stopping or a disk approaching capacity, Pulseway doesn't just alert the technician—it automatically executes pre-defined resolution scripts to fix the problem autonomously. This level of auto-remediation occurs without human intervention, often minimizing downtime and resolving the issue before an end-user even registers a disruption. This crucial automation frees up valuable IT resources from tedious, repetitive tasks, allowing them to focus on strategic, high-impact projects that move the business forward. The platform includes best-in-class Automated Patch Management for both operating systems (Windows and Mac) and critical third-party applications, ensuring a robust and continuously compliant security posture against vulnerabilities without the constant manual oversight headache. Furthermore, Pulseway functions as a comprehensive business operations tool; through seamlessly integrated add-ons, it delivers complete Endpoint Security (antivirus, Ransomware detection), NOC & Helpdesk ticketing for unified client support, and enterprise-grade Backup and Disaster Recovery (BCDR) solutions. This holistic, single-pane-of-glass approach simplifies complex IT workflows, reduces the licensing sprawl and vendor management complexity associated with using multiple, disparate tools, and provides MSPs and internal IT departments alike with the architectural simplicity and automated intelligence required to dramatically improve service quality and scalability. Pulseway is, fundamentally, an investment in future-proofing your IT service delivery model and maximizing your organization’s return on IT investment (ROI). By moving your team from a perpetually reactive stance to a streamlined, proactively automated state, you are not just acquiring RMM software; you are acquiring the robust engine for business continuity and enhanced client satisfaction. The tangible benefits are immediate and cumulative: minimized downtime through AI-driven auto-remediation, significantly reduced security risk through comprehensive and automated patch management, and a dramatic increase in IT team productivity due to mobile-centric management and streamlined workflows. Customers consistently highlight Pulseway's ease of use and easiest setup on platforms like G2 and Capterra—a testament to its rapid deployment and quick time-to-value, which is absolutely critical for both internal IT departments facing staff shortages and MSPs looking to rapidly and profitably onboard new clients. In an increasingly competitive landscape where every second of server downtime translates directly to lost revenue and reputational damage, the competitive advantage offered by Pulseway’s real-time, anywhere-access control is undeniable. We invite you to experience the Pulseway difference: an integrated IT management solution that not only meets the complex demands of today's hybrid and distributed environment but also anticipates and automatically resolves tomorrow's challenges. Transform your IT services, unlock greater profitability and efficiency, and join the thousands of satisfied professionals who manage more, worry less, and elevate their service delivery with Pulseway.

Pulseway leverages intelligent automation in a way that goes beyond simple scheduled tasks. Its powerful AI-driven auto-remediation engine allows IT teams to pre-define complex workflows that automatically detect, diagnose, and resolve common, high-volume issues—such as a critical service failing or a security threat emerging—before a human technician is alerted. This level of autonomy moves the IT department from a reactive "break-fix" model to a truly proactive, self-healing environment, resulting in maximum system uptime and minimizing end-user dissatisfaction. The platform’s approach to monitoring is also strictly real-time, delivering instant, actionable alerts the moment an anomaly occurs, contrasting sharply with legacy systems that may only refresh data every 5 or 15 minutes, leaving critical windows open for service disruption. Finally, Pulseway is designed as a unified platform, deeply integrating core components like RMM, automated Patch Management for third-party apps, Endpoint Security (antivirus and ransomware detection), and full Helpdesk/PSA functionality. This seamless integration eliminates the complexity and cost of licensing and managing multiple siloed vendors, offering unparalleled operational simplicity, rapid deployment, and a clear, pay-as-you-grow pricing structure that directly contributes to increased profitability and allows a single technician to effectively manage an exponentially greater number of endpoints.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)