PMXpert
By Profit Systems
Provide a free, no-obligation consultation and demonstration.
Set up maintenance services based on usage calculations (e.g., distance, time, frequency).
Ensure compatibility with existing infrastructure.
Class size: 1-6 people for hands-on instruction.
Unlimited number of sessions can be booked.
Duration: 1-2 hours with up to 20 participants.
Prevent future backtracking and issues.
Access to live support with an Upgrade Protection Plan (UPP).
Users can create a custom management solution by selecting and combining different features to meet their unique requirements.
Create custom fields to capture additional information as needed.
Use specific terms and categories that are relevant to your business operations.
Customize reports to display the information required, using the software’s unique filtering system.
Track asset downtime, costing history, meter updates, and warranty information.
Generate purchase orders based on available, minimum/maximum, or back-ordered stocks.
Set up custom email notifications for milestones like overdue work orders, unscheduled preventive maintenance services, and low inventory.
Basic computer literacy is a prerequisite.
Allows participants to virtually "share" a computer screen with the trainer.
Includes a Q&A session at the end.
Password or Code Protection:
PMXpert includes security features such as password or code protection to restrict access to the system. This ensures that only authorized personnel can access sensitive data and perform critical operations
Compliance with Data Protection Legislation:
PMXpert is committed to protecting personal information and complies with relevant legislation, such as the Personal Information Protection and Electronic Documents Act (PIPEDA). This compliance ensures that the software adheres to stringent data protection standards
Data Encryption:
While specific details about encryption are not provided, it is a common practice for CMMS solutions to use encryption to protect data at rest and in motion. Encryption helps prevent unauthorized access to sensitive information by encoding the data, making it accessible only to those with the decryption key
Access Control:
PMXpert likely implements access control measures to ensure that users have access only to the data and functionalities necessary for their roles. This minimizes the risk of data breaches by limiting the exposure of sensitive information
Regular Software Updates:
Continuous software upgrades are a part of PMXpert's offering, which helps in patching security vulnerabilities and keeping the system up to date with the latest security protocols
Monitoring and Reporting:
PMXpert provides detailed reports and monitoring capabilities, which can help in identifying and addressing potential security issues promptly. This proactive approach aids in maintaining the integrity and security of the data
PMXpert provides continuous software upgrades to ensure users have access to the latest features and improvements. The frequency of these updates is not specified, but they are available through the PMXpert website's Support area and the FAQs section. Users can check for available updates and download them as they become available, demonstrating a proactive approach to software maintenance and enhancement.
Data ownership refers to the legal rights and control over a specific set of data. PMXpert ensures that users maintain ownership of their data, meaning they have the legal rights to control how the data is used, shared, and managed.
PMXpert complies with relevant data protection laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring that users' data is handled in accordance with legal standards.
Data is protected through appropriate storage, encryption, and processing practices to prevent unauthorized access, collection, use, and disclosure.
Data portability refers to the ability to easily transfer data between systems. While specific details about PMXpert's data export tools and formats are not provided, it is typical for such software to allow users to export their data without significant hurdles.
Users are likely able to export data in various formats to facilitate its transfer to other systems. This capability ensures that businesses can maintain control over their data and use it across different platforms as needed.
For locally installed versions, the first 12 months of UPP is included in the initial pricing of each licensed component and module. After the first year, the UPP can be renewed annually
Renewal involves updating the license through the program's main menu by selecting "File | Update License" and entering the User ID and Password
The specific details regarding the cancellation policy are not explicitly mentioned in the provided sources. However, it is common for software contracts to include terms that outline the process for cancellation, any notice periods required, and potential penalties or fees for early termination.
Users are encouraged to contact PMXpert's Sales or Support departments for any issues related to contract terms, including cancellation. Contact details include email ([email protected]) and phone (866-920-7996)
Users must agree to the license agreement terms during the installation process. If they disagree with the terms, they cannot proceed with the installation, which implies that the license agreement likely includes clauses related to contract termination
PMXpert complies with the GDPR, which is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. This compliance ensures that PMXpert handles personal data with a high level of security and privacy
