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Planview IdeaPlace
by Planview, Inc
by Planview, Inc
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Planview, Inc
by Planview, Inc
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The implementation process for Planview IdeaPlace typically begins with a comprehensive needs assessment to understand the specific requirements and goals of the organization. This phase involves detailed discussions with key stakeholders to align the software's capabilities with the business objectives. Following this, a project plan is developed, outlining the timeline, resources, and milestones for the implementation.
Once the planning phase is complete, the actual deployment of the software begins. This involves configuring the software to match the organization's workflows and integrating it with existing systems. The configuration process is highly collaborative, ensuring that the software is tailored to the unique needs of the business. This phase also includes data migration, where necessary, to ensure a seamless transition from any legacy systems.
The next step is user training and onboarding. Planview provides extensive training sessions to ensure that all users are comfortable with the new system. This training can be conducted through various formats, including on-site training, webinars, and self-paced online courses. The goal is to ensure that users are proficient in using the software to maximize its benefits.
The final phase of the implementation process is the go-live and post-implementation support. During this phase, the software is officially launched, and users begin to utilize it in their daily operations. Planview offers robust post-implementation support to address any issues that may arise and to ensure that the software continues to meet the organization's needs. The entire implementation process can vary in duration, typically taking several weeks to a few months, depending on the complexity and scale of the deployment.
Planview IdeaPlace is designed to be highly customizable to fit the specific needs of different businesses. One of the key features of the software is its ability to unify all innovation activities into a single value delivery ecosystem. This means that organizations can connect both enterprise and lean innovation management approaches within a single application and dataset, providing greater transparency and supporting data-driven innovation.
The software includes a feature called TeamTap, which enables lean and team-based innovation. This crowd-powered ideation capability allows teams to collaboratively innovate and accelerate the development of new ideas. The sophisticated branching algorithm used by Planview IdeaPlace ensures that ideas are ranked based on merit, without bias, by using prior user assessments to determine pairings.
Additionally, Planview IdeaPlace offers extensive configuration options to tailor the software to specific business processes. Organizations can deploy challenges that matter to their specific needs at scale, ensuring that the software aligns with their strategic goals. The ability to tap into the crowd for continuous democratized ideation further enhances the customization capabilities of the software.
Planview also provides ongoing support to help organizations continuously refine and adapt the software to their evolving needs. This includes regular updates and enhancements to the software, as well as access to a community of users and experts who can provide insights and best practices for maximizing the software's potential.
The cost structure for Planview IdeaPlace includes several components, such as setup fees, maintenance, and support charges. The initial setup fee typically covers the cost of configuring the software to meet the specific needs of the organization. This includes the initial needs assessment, project planning, software configuration, and data migration. The setup fee can vary depending on the complexity and scale of the deployment.
Maintenance fees are usually charged on an annual basis and cover the cost of regular software updates, bug fixes, and enhancements. These fees ensure that the software remains up-to-date with the latest features and security measures. Maintenance fees also include access to technical support for any issues that may arise during the use of the software.
Support charges can vary depending on the level of support required by the organization. Planview offers different tiers of support, ranging from basic support to premium support packages. Basic support typically includes access to online resources, such as knowledge bases and user forums, as well as email support. Premium support packages may include additional services, such as dedicated account managers, priority response times, and on-site support.
Organizations should also consider any additional costs associated with training and onboarding. While Planview provides extensive training resources, there may be additional charges for customized training sessions or on-site training. It is important for organizations to discuss these costs with Planview during the initial planning phase to ensure that they have a clear understanding of the total cost of ownership for the software.
Planview IdeaPlace offers a comprehensive training and support program to ensure that new users are fully equipped to utilize the software effectively. The training program includes a variety of formats to accommodate different learning preferences and schedules. This includes on-site training sessions, live webinars, and self-paced online courses. The goal is to provide users with a thorough understanding of the software's features and capabilities.
On-site training sessions are particularly beneficial for organizations that prefer hands-on learning and direct interaction with trainers. These sessions can be customized to focus on the specific needs and workflows of the organization, ensuring that users gain practical experience in using the software. Live webinars offer a convenient alternative for remote teams, providing real-time interaction with trainers and the opportunity to ask questions.
Self-paced online courses are available for users who prefer to learn at their own pace. These courses cover a wide range of topics, from basic navigation to advanced features, and include interactive elements such as quizzes and practical exercises. This format allows users to revisit the material as needed and ensures that they can learn at a comfortable pace.
In addition to training, Planview provides robust support to help users with any issues they may encounter. This includes access to a comprehensive knowledge base, user forums, and email support. For organizations that require additional support, Planview offers premium support packages that include dedicated account managers, priority response times, and on-site support. This ensures that users have access to the resources they need to maximize the benefits of the software.
Planview IdeaPlace places a strong emphasis on data security to protect the sensitive information of its users. The software is built on a highly available and performant infrastructure, ensuring that it is reliable and secure. Planview's commitment to privacy extends to every facet of the organization, ensuring that customer data is managed with the utmost care.
One of the key security measures in place is data encryption. All data transmitted between users and the software is encrypted using industry-standard encryption protocols. This ensures that data is protected from unauthorized access during transmission. Additionally, data stored within the software is also encrypted, providing an additional layer of security.
Planview also implements strict access controls to ensure that only authorized users have access to sensitive data. This includes role-based access controls, which allow organizations to define specific permissions for different user roles. This ensures that users only have access to the data and features that are relevant to their role, reducing the risk of unauthorized access.
Regular security audits and vulnerability assessments are conducted to identify and address any potential security risks. Planview works with third-party security experts to conduct these assessments and ensure that the software meets the highest security standards. Additionally, Planview has a dedicated security team that continuously monitors the software for any potential threats and takes proactive measures to address them.
In the event of a security incident, Planview has a comprehensive incident response plan in place. This plan outlines the steps to be taken to contain and mitigate the impact of the incident, as well as the communication protocols to inform affected users. This ensures that any security issues are addressed promptly and effectively, minimizing the impact on users.
Planview does not explicitly state how often IdeaPlace receives updates or new releases. As a cloud-based software-as-a-service (SaaS) product, updates and new features are likely rolled out continuously behind the scenes without the need for customers to manually update or upgrade the software.
Planview seems to have a process in place to manage updates and communicate changes to customers. The IdeaPlace product website mentions "guides & tutorials" as well as "embedded videos & articles" that can help users learn about new features or changes. There are also likely release notes or update notifications sent to customers.
The company emphasizes the importance of customer support, with an "in-app chat with customer care" and a "help center" available within IdeaPlace . This suggests there are channels for customers to get assistance with any issues related to updates or new functionality.
Additionally, Planview's privacy statement indicates they provide "mandatory trainings and seminars" for employees to ensure sufficient knowledge about the products and services. This training likely extends to updates that impact customer-facing features or data handling procedures.
Planview does not provide explicit details about IdeaPlace's data ownership and portability policies in the search results. However, some relevant information can be inferred:
As a data processor, Planview states they "keep customer information and PII (personally identifiable information) as long as the service agreement with the customer is valid and in force" . This implies customers (as data controllers) maintain ownership of their data during their contract term.
Planview must comply with data protection regulations like GDPR, which includes requirements around data portability . Article 20 of GDPR gives users the right to receive personal data "in a structured, commonly used and machine-readable format" and transmit it to another service .
The company mentions it has "processes in place to ensure we fulfill the rights of a registered individual (data subject) by our DSAR portal" , likely referring to Data Subject Access Requests which cover data portability under GDPR.
While not specific to IdeaPlace, Planview states "at any time during the term of contract, all customer data used in the product is offered portability" , suggesting some form of data export or transfer is available upon request during an active contract.
The search results do not provide explicit details on the terms for scaling IdeaPlace usage up or down based on an organization's changing needs. However, some relevant information is available:
Planview highlights IdeaPlace's ability to support innovation management "at the team level" with features like TeamTap that allow users to "create and manage challenges their own way" . This implies some flexibility to adjust usage at the team or department level.
As a cloud-based SaaS product, IdeaPlace likely has different pricing tiers or user-based licensing that would allow organizations to scale the number of users up or down relatively easily.
The company mentions IdeaPlace can integrate with other Planview products like Portfolios, AdaptiveWork, and ProjectPlace to "flow your best ideas directly to portfolio prioritization, funding, and delivery" . This integration suggests the ability to scale usage across the full suite as needs change.
Planview's general terms of use state that failure to comply with terms results in "automatic termination of any rights granted to you, without prior notice." This could imply the ability for Planview to adjust or terminate service if usage exceeds authorized levels.
The search results do not provide any specific details about the contract renewal and cancellation terms for IdeaPlace. However, some relevant information can be inferred:
Planview's privacy statement mentions they "keep customer information and PII as long as the service agreement with the customer is valid and in force." This implies customer data is retained for the duration of a contract term.
The company's terms of use state that failure to comply with terms results in "automatic termination of any rights granted to you, without prior notice." This suggests Planview can terminate services if customers violate terms, but does not cover customer-initiated cancellation.
There are no explicit details provided about contract renewal timeframes, pricing changes upon renewal, or any penalties for early termination by the customer.
As a cloud-based SaaS product, IdeaPlace likely has some form of auto-renewal default with options for customers to renew for an additional term or cancel their subscription before it auto-renews.
Without more specifics from Planview's actual contract terms or service agreements, it is difficult to determine the full set of requirements and conditions around renewal and cancellation.
While the search results do not comprehensively list all the compliance standards met by IdeaPlace, some key points about Planview's compliance approach are mentioned:
Planview states they adhere to the EU's General Data Protection Regulation (GDPR) requirements across all company entities . Compliance with GDPR would be essential for IdeaPlace as well.
The company highlights its focus on data privacy, security controls, and organizational measures to protect customer data . This suggests adherence to security and privacy standards.
Planview claims to undergo "independent validation of compliance" with stringent regulations, though the specific regulations are not listed.
The company is ISO 27701 certified , which is an international standard for privacy information management systems and GDPR compliance.
Planview also mentions cooperating with EU Data Protection Agencies on privacy matters , indicating compliance with European data protection laws.
While not explicitly stated, as a cloud software provider, IdeaPlace likely meets cloud security certifications like SOC 2 as well. However, more details from Planview would be needed to confirm all applicable compliance standards.
By Planview, Inc