Initial Consultation & Scoping: Persefoni begins with a discovery phase to understand the organization’s carbon accounting needs, data sources, and reporting goals.
Data Integration & Onboarding: Teams work to import relevant data (e.g., energy usage, procurement, travel) into the platform. This includes mapping to emission factors and setting up reporting boundaries.
Platform Configuration: The software is tailored to match the organization’s operational structure, including locations, business units, and emission scopes.
Training & Enablement: Persefoni provides training sessions and documentation to onboard internal teams and ensure proper usage.
Customisation
Emission Factor Granularity: Users can apply custom emission factors or choose from expanded databases for more precise calculations.
Measurement Frequency: Supports monthly, quarterly, or annual reporting cycles tailored to business operations.
Multi-location & Multi-entity Support: Ideal for enterprises with global operations or complex organizational structures.
Financed Emissions Modeling: Financial institutions can customize portfolio analytics using PCAF standards.
Supplier Engagement Tools: Businesses can track and engage suppliers for Scope 3 emissions data collection.
Sustainability Report Builder: Offers guided workflows for frameworks like CDP, CSRD, ISSB, and California SB-253.
Integration Hub: Connects with platforms like SAP Concur, NetSuite, Stripe, Coupa, and Expensify for automated data ingestion.
Additional Costs
Setup Fees: enterprise implementations may involve onboarding or configuration fees depending on scope.
Maintenance: Included as part of the subscription; updates and platform enhancements are typically covered.
Support Charges: Standard support is included, but premium support or dedicated account management may incur additional costs.
Custom Features: Advanced modules like decarbonization modeling, supplier engagement, and financed emissions tracking may be priced separately.
Pricing Model: Persefoni uses a custom quote-based pricing structure, tailored to each organization’s size, data complexity, and feature needs
Training
Onboarding Sessions: Personalized onboarding to walk users through platform setup, data integration, and emissions reporting.
Live Training Webinars: Regularly scheduled webinars covering platform features, best practices, and regulatory updates.
Dedicated Customer Success Managers: Available for enterprise clients to guide implementation and ongoing usage.
Help Center & Documentation: Extensive self-service resources including guides, FAQs, and tutorials.
In-App Guidance: Tooltips and walkthroughs embedded in the platform to assist users in real time.
Technical Support: Email and chat support for troubleshooting and platform assistance.
Expert Advisory Access: Climate and carbon accounting experts available for strategic guidance and regulatory interpretation.
Security Measures
SOC 2 Type II Certification: Demonstrates adherence to rigorous security, availability, and confidentiality standards.
Data Encryption: All data is encrypted both in transit and at rest using industry-standard protocols.
Role-Based Access Control (RBAC): Ensures users only access data relevant to their role or department.
Audit Trails: Tracks changes and user activity for transparency and compliance.
Secure Cloud Infrastructure: Hosted on trusted cloud providers with robust physical and network security.
Regular Penetration Testing: Conducted to identify and address vulnerabilities proactively.
GDPR & CCPA Compliance: Aligns with global data privacy regulations to protect user and organizational data.
Updates
Frequent Feature Releases: Updates are rolled out regularly to introduce new capabilities and improve performance.
Automated Deployment: Most updates are cloud-based and require no manual installation by users.
Release Notes: Detailed documentation accompanies each update, outlining changes and enhancements.
User Feedback Loop: Feature development is often guided by user feedback and evolving regulatory needs.
Beta Testing: Select customers may be invited to test new features before full release.
Data Ownership and Portability
Client Data Ownership: All data uploaded or generated by the client remains the property of the client at all times.
Portability Assurance: Clients can access and export their data at any point during the contract period without additional fees or delays.
No Vendor Lock-In: Contracts are structured to prevent vendor dependency, allowing clients to switch providers without losing access to their data.
Custom Developments: Any client-funded customizations or innovations are typically retained by the client under work-for-hire provisions.
Scaling Up / Down
Modular Platform Design: Persefoni’s architecture allows organizations to add or remove features based on evolving needs.
Flexible Licensing: Clients can adjust user counts, data volume, and reporting scope as their operations grow or contract.
Enterprise Support: Dedicated account managers assist with scaling strategies, including onboarding new business units or geographies.
No Disruption to Core Services: Scaling does not compromise access to existing data or reporting capabilities.
The terms & conditions for contract renewal and cancellation
Renewal Options: Contracts may include auto-renewal clauses or manual renewal based on client preference.
Cancellation Notice Period: Typically requires advance written notice, often 30 to 90 days before the contract end date.
Exit Clauses: Include provisions for data retrieval and transition support to ensure continuity.
No Hidden Fees: Cancellation does not incur penalties beyond standard notice requirements, unless specified in the agreement.
Custom Terms: Enterprise clients may negotiate tailored renewal and termination clauses during onboarding.
Compliance
SOC 2 Type II: Ensures rigorous controls around security, availability, and confidentiality.
GHG Protocol Alignment: Fully compliant with the Greenhouse Gas Protocol for Scope 1, 2, and 3 emissions.
CDP & CSRD Reporting: Supports frameworks like CDP (Carbon Disclosure Project) and CSRD (Corporate Sustainability Reporting Directive).
California SB 253 & SB 261: Offers managed services for compliance with these state-level climate disclosure laws.
TCFD & ISSB: Aligns with Task Force on Climate-related Financial Disclosures and International Sustainability Standards Board guidelines.
GDPR & CCPA: Adheres to global data privacy regulations for EU and California-based users.
