Payaca
By Payaca Ltd
Payaca is a rapidly growing SaaS company offering an all-in-one platform for field service management, with a strong focus on the renewable energy sector—including heat pump, solar, and EV charger installation businesses. Designed to streamline operations, enhance customer communication, ensure compliance, and scale businesses, its mobile and web apps support job management, quoting, scheduling, field data collection, compliance (MCS), billing, payments, and advanced CRM tools.
Founded by Matt Franklin in 2018 (incorporated as PAYACA LIMITED, UK Company No. 11173058), Payaca’s origins were in digitizing and financing trade services, quickly pivoting to become a central digital platform enabling the operational backbone for UK renewable installers and service businesses. Its mission has expanded from construction sector digitalization to accelerating the global transition to renewable energy by empowering installers with digital tools.
Payaca has raised at least £331k from Blackfinch Ventures (2021) and $510k over two funding rounds, with the latest (Seed VC-II) closed on April 27, 2023. These funds have powered rapid product expansion, in-house development, and increased reach among UK renewables specialists. Precise post-money valuations remain private, typical for its maturity stage.
Payaca’s platform includes:
MCS-ready quoting, proposals, and reporting for solar, heat pumps, EV chargers.
Field data collection, custom forms (site surveys, commissioning), and offline-capable mobile apps for technicians.
CRM, client portal for seamless comms, document exchange, and 24/7 payments.
Workflow, job, and team management with automation, scheduling, alerts, compliance checks, and integrations (Zapier, accounting systems).
Customizable templates, branding, pricing, dashboards, permissions, and robust data security with GDPR compliance.
Recent years saw the launch of industry-specific modules for MCS documentation, DNO application tracking, franchise management, expanded workflow automations, offline mobile functionality, and increasingly sophisticated API/integration capabilities. The Scale onboarding program and new self-serve/guided support tiers launched in 2024-25 further improved customer ramp and configuration.
Payaca’s culture emphasizes proactivity, transparency, focus on customer needs, and sustainability. The team values continual improvement, in-house expertise, and direct response to customer feedback. A mission-driven ethos centers around supporting the UK’s push to net zero by enabling efficient, scalable delivery of renewable installations. Internal perks include hybrid work, casual dress, free coffee, and share options for team members.
Payaca serves several hundred active UK businesses—ranging from 5-employee local specialists to large, multi-location or franchise operators (e.g., OVO Solar & Heating). Guscott Heating’s story highlights Payaca as the “operational backbone” for scaling companies, while the public user community benefits from extensive support resources, forums, onboarding programs, and direct influence on roadmap development. Customers praise the platform for usability, compliance support, automation, and excellent training and support.
