Ease of Use: Users find Panorays intuitive and user-friendly, with an interface that accommodates repetitive workflows efficiently.
Excellent Customer Support: The customer support team is consistently praised for being proactive, responsive, and helpful.
Automation and Efficiency: The platform's automation features help streamline vendor risk management workflows, reducing dependence on manual processes.
Comprehensive Security Assessment: Users appreciate the thorough external scans and the ability to customize security questionnaires.
Time-Saving: Many reviewers mention that Panorays saves them significant time in vendor vetting and cybersecurity assessments.
Centralized Management: The platform provides a centralized place for all vendor security-related tasks, improving collaboration between teams.
Continuous Improvement: Users note that Panorays is continually improving its product and adding new features.
Compliance Support: The platform helps ensure compliance with regulations such as GDPR and NYDFS.
Occasional Technical Issues: There are mentions of occasional bugs or technical issues, though these seem to be infrequent.
Pricing Concerns: Some users, particularly from smaller companies, have raised issues with the platform's pricing structure.
Ambiguous Risk Findings: A few users find some of the risk detection methods, particularly for "Human Risk," to be vague or unclear.
