Innovative Features: The software includes advanced features such as a zero-footprint viewer, which allows full diagnostic toolsets and viewing capabilities from any computer without the need for plugins or downloads.

Workflow Efficiency: The software is praised for enhancing workflow efficiency. It streamlines daily routines, reduces the time required for image retrieval and clinical reporting, and facilitates teleconsultation.

Support and Customer Service: Users frequently mention the excellent support system in place, with responsive customer service that provides effective solutions to problems.

Ease of Use and Installation: Many users appreciate the intuitive interface and the ease of installation of P.A.C.S. software. It is often described as user-friendly, which facilitates quick navigation and access to information.

Standalone Systems: Some feedback indicates that PACS units can be standalone with limited integration across different medical specialties, leading to inefficiencies.

Technical Challenges: Users have faced difficulties with transmitting images and changing certain parameters like IP addresses and DICOM attributes. These issues are often attributed to outdated hardware and network limitations.

Display and Integration Problems: There are complaints about display management not working effectively, particularly when compared to other systems like GE and McKesson. Issues with integration, such as unreliable operation with PowerScribe, are also noted.

Data Management Issues: Some users have reported that the software writes a significant amount of data to local caches, which can lead to hardware issues such as premature hard drive failure.