Oracle Utilities offers a comprehensive suite of cloud and on-premise enterprise software solutions tailored for electricity, gas, and water utilities to manage customer service, grid operations, and asset performance. The core offerings span several critical domains, including Customer Service and Billing via products like Customer Cloud Service (CCS), Customer to Meter (C2M), and Billing Cloud Service to streamline complex billing and enhance digital self-service. For Advanced Metering, solutions like Meter Data Management (MDM) and Meter Solution Cloud Service (MSCS) maximize the value of AMI investments by transforming data into actionable insights for theft detection and network operations. Grid Management is addressed with systems like the Advanced Distribution Management System (ADMS), Distributed Energy Resource Management System (DERMS), and Live Energy Connect for real-time monitoring, control, and reliability, especially in managing Distributed Energy Resources (DERs). Furthermore, the Opower product line applies AI and behavioral science to drive customer engagement, energy efficiency, and decarbonization goals, while Work and Asset Management solutions optimize maintenance and extend the life of physical infrastructure across the utility network.
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Oracle Utilities offers a comprehensive suite across four main pillars:
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Recent feature releases focus on cloud transformation and modernizing the grid:
User Base: Large-scale electricity, gas, and water utilities globally, including both regulated and unregulated entities, who require robust, integrated solutions for every aspect of their business, from billing millions of customers to managing complex grid assets.
