OpsGenie
by Atlassian
by Atlassian
Profile Information Last updated on: 30 August 2024
Profile Information Last updated on: 30 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by Atlassian
by Atlassian
Profile Information Last updated on: 30 August 2024
Profile Information Last updated on: 30 August 2024
OpsGenie is an incident management and alerting platform designed to help DevOps teams manage service disruptions effectively. The platform centralizes alerts, notifies the right people through multiple channels, and enables rapid collaboration to resolve incidents. With over 200 integrations, OpsGenie acts as a command center for incident management, providing transparency and actionable insights throughout the incident lifecycle.
OpsGenie was founded with the mission to modernize incident management tools and help teams respond faster to incidents. The company recognized the growing expectations for always-on services and the increasing impact of service disruptions on revenue and reputation. Over the years, OpsGenie evolved from a tool for on-call management and alerting to a comprehensive platform for incident planning, collaboration, and analysis.
OpsGenie raised $10 million over two funding rounds before being acquired by Atlassian on September 4, 2018. The acquisition was valued at approximately $295 million, representing a significant revenue multiple. The acquisition allowed OpsGenie to integrate more closely with Atlassian's suite of products, enhancing its capabilities and reach.
Reliable Alerting: Ensures critical alerts are never missed by using multiple communication channels like email, SMS, and mobile push notifications.
On-Call Management: Allows teams to create and manage on-call schedules with automatic notifications and escalations.
Incident Management: Maps alerts to business services and supports different workflows for incidents of varying priority.
The acquisition by Atlassian was driven by the strategic fit between OpsGenie's capabilities and Atlassian's focus on collaboration and orchestration. OpsGenie's integration with Atlassian products like Jira, Bitbucket, and Bamboo has enhanced its functionality and appeal to a broader user base.
OpsGenie continuously evolves, adding new features to enhance its platform. Recent updates include advanced reporting and analytics, service-aware incident management, and enhanced communication and collaboration tools.
OpsGenie shares a customer-first vision with Atlassian, focusing on optimizing workflow and communication. The company values cultural harmony and innovation, which has facilitated a smooth integration with Atlassian post-acquisition.
OpsGenie serves over 3,000 customers, including companies like Overstock, Looker, Zendesk, and Dynatrace. These organizations rely on OpsGenie to ensure uptime and customer satisfaction. The platform's ability to integrate with various systems and provide a comprehensive incident management solution has made it a trusted tool for many forward-thinking companies.
By Atlassian