Okomo is a Swiss-based Software as a Service (SaaS) company specializing in enhancing online customer interactions. Their mission is to make online customer communication more personal, bridging the gap between digital and physical customer experiences. Founded by Philipp Rutz, Okomo offers a versatile solution that enables real-time product demonstrations, video calls, and personalized customer advice.
Founding: Okomo was founded in 2018 by Philipp Rutz, a former Microsoft employee who identified the need for more direct and personal online customer communication.
Core Features:
Real-time product demonstrations
Encrypted video and audio calls
Personalized expert profiles
Integration with various customer touchpoints (websites, newsletters, social media, etc.)
GDPR compliance and end-to-end encryption for data protection
Recent Updates: Okomo regularly releases updates to enhance functionality, security, and user experience. The company provides an annual recap and roadmap for upcoming features and improvements.
Mission: Okomo aims to make the internet a warmer place by enabling businesses to provide more human, convenient, and simple customer experiences.
Values: The company emphasizes personal, simple, and safe interactions. They prioritize high-quality service, data protection, and customer satisfaction.
Clientele: Okomo serves over 3,500 companies worldwide, including major brands and numerous small to medium-sized enterprises.
