Scalability & Flexibility: Noovy is well-suited for small hotels and multi-property groups alike. Users appreciate the ability to manage multiple locations from a single dashboard.
Direct Booking Boost: The commission-free booking engine is a standout feature. Hotels report up to 40% more direct bookings, thanks to the customizable and conversion-optimized design.
Revenue Optimization: The integration with FLYR for Hospitality is praised for its AI-driven pricing recommendations, helping hotels increase revenue through dynamic pricing and competitor rate analysis.
Automation & Efficiency: Hoteliers report significant time savings due to Noovy’s automation features—especially in payment collection, guest messaging, and check-in processes. The platform helps reduce manual tasks and streamline operations.
Noovy’s support team receives high marks, with a 4.9/5 rating. Users appreciate the responsiveness, hospitality expertise, and personalized assistance during onboarding and daily operations.
Ease of Use: Users consistently praise Noovy for its intuitive interface. Many say it’s easy to learn and operate, even for staff with limited technical experience. The drag-and-drop calendar and mobile app are frequently highlighted as user-friendly.
Limited Presence in Some Regions: Noovy does not currently list offices or local representatives in the GCC region, which may affect regional support or partnerships.
No Public API Access: A few tech-savvy users have noted the lack of open API access for custom integrations, which could limit flexibility for hotels with unique tech stacks.
No On-Site Training by Default: Although Noovy provides virtual training sessions, on-site training is available only at an additional cost. Some users prefer in-person onboarding, especially for larger teams.
Limited Custom Reporting: While Noovy offers smart reports and export options, some users feel the reporting tools could be more customizable or detailed for advanced analytics.
Limited Language Support: Noovy currently supports only English, German, and Dutch. Users in regions like the Middle East have expressed a need for Arabic language support, especially for staff and guest-facing interfaces.
